Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Category: experiential learning (Page 2 of 4)

Square Wheels – A Great Engagement Tool

Recent discussions about including Square Wheels into a leadership development eLearning course got me thinking that I have not really explained the underlying rationale for why these images and approaches work so well to involve and engage participants in learning and development situations. After all, they are just cartoons, right?

Well, playing with these images and ideas in 38 countries over the past 22 years has generated a bit of understanding about why these learning tools work so well. Audiences of all kinds get very involved and engaged in discussing issues and ideas about their workplace, the world at large, and even about their personal development, and there are a number of solid psychological underpinnings as to why.

My goal here is not to get into the neurophysiology and behavioral psychology * of how all this works within the brain, but to try to offer some simple thoughts on different aspects of learning and behavior.

As some people know, we first used the line-art versions of these illustrations. Here is the original Square Wheels One illustration, used back in 1993:

square wheels one 1993

More recently, I have been working to add a more colorful and interactive approach, using LEGO blocks and building on the above theme:

Square Wheels image using LEGO by Scott Simmerman

Fundamentally, the Square Wheels images work in a way similar to a Rorschach Test (or Inkblot Test), where individuals are shown images and asked to respond to them. These images are called “projective psychological tools” because people will project their beliefs onto the images, which have no reality in their construction. A typical inkblot might look something like this:

typical Rorschach inkblot imageDifferent people see different things. Their personal history comes into play.

With the Square Wheels tools, we focus more on organizational issues and opportunities, working on themes of teamwork and continuous improvement and other workplace themes.

The approach is very simple: we encourage a group of people to consider the image individually and generate their thoughts on, “How might this represent how things really work?”

After some silent contemplation, we then engage the tabletops to share their different perspectives and ideas, so we generate both an active involvement by the individual as well as a collective group consensus as to what the image represents. If there are more than 6 people in the group, we will engage them in small groups and there are approaches for actively involving and engaging even VERY large groups of 100s of people in highly interactive participative ways.

The anchor points are simple:

  • Square Wheels represent things that work, but that do not work smoothly
  • Round Wheels represent ideas for improvement that already exist and that could be implemented

Simply put, we will generate Cognitive Dissonance between the way that things are right now (as perceived by individuals or small groups) as well as potential solutions to close that gap. People are motivated to close the gap and we have developed some team / tabletop support for working to address that issue. Some of the overall impacts are as follows:

  1. We get people actively involved in generating ideas for improvement that can be anchored to organizational development or quality / process improvement.
  2. We get individual as well as collective tabletop ideas about issues and opportunities.
  3. We generate discussions about what might be done differently, giving participants an active involvement that generates engagement and ownership.
  4. We generate a collective broadly-based set of perspectives on issues impacting performance.
  5. We generate individual ideas, anchored to best practices, for what they might do differently to make improvements.
  6. We get a collective discussion and generate peer support around certain ideas that have “weight,” that are substantially impactful and the deserve to be addressed and implemented.
  7. People LIKE being involved and engaged in generating team-based ideas for improvement, much more so than they like being simply told what to do. Change is often resisted when forced on people, while active involvement generates motivation and engagement.

We can readily link the issues of Square Wheels back to the organizational or work group mission and vision, helping to readily impact the peer support for alignment and generating discussions as to where expectations and measurement / feedback systems do not align. You can read a short article on assessing feedback systems by clicking here.

We can open up discussions of best practices by sharing ideas for Round Wheels. And by requesting that 3 Round Wheel ideas be generated for each selected Square Wheel to be addressed, we can force more creative thinking for solutions to common problems.

Are these illustrations too silly or too simple? My thought is that they ARE simple and that is one of the reasons that they are so engaging. You will look at the illustration and have only a few thoughts, but once the ideas begin to be shared with others at the tabletops, the ideas will flow and the perspectives will shift significantly.

At that point, the general cartoon of issues is often transitioned back to the actual workplace, as people begin to see the issues they face in the context of the image. Problems take on a Square Wheels label, and once something is labeled a Square Wheel, it will always exist as something that NEEDS to be addressed and solved; after all, the Round Wheels already exist.

The simple concept and image is a powerful tool for brainstorming and creative problem solving, also, since it detaches the issues of ownership and politics from the issues of performance. Calling something a Square Wheel is not viewed as a personal attack on the person or originating department; it is merely something to address and improve.

It also links beautifully to ownership engagement for problem resolution. A reality is that:

Nobody ever washes a rental car

and that active involvement generated by the process links neatly to the issues of active workplace engagement.

Square Wheels Poster Image Improvement

Let this blog represent a starting point for addressing why Square Wheels images work so well in situations to generate active learning, active involvement, teamwork and pragmatic ideas for organizational improvement. Performance improvement is a difficult thing to accomplish, in so many situations, and these very simple tools and a simple approach to involving and engaging people works seamlessly and elegantly.

What are YOUR thoughts on why this works or some thinking
about the issues that using it might generate?

You can find out more if you purchase my simple “Icebreaker” toolkit. Cheap! And I am completing a full-blown Facilitator’s Toolkit focused on sharing more of the tools and approach for workplace performance improvement.

Square Wheels image Icebreaker icon

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 * Please note that I actually have a doctorate in behavioral neuropsychology from the University of North Carolina at Chapel Hill and have completed NLP Master Practitioner certification, along with being a Certified Professional Facilitator (CPF) from the International Association of Facilitators and a Certified Professional Trainer (CPT) from the International Association for People and Performance. So, I do have both an educational background for understanding the neurophysiology of learning as well as the professional experienced in changing organizational behavior.

Thoughts on Square Wheels and Blended Learning and Facilitation Skills

I continue to throw mud at the wire fence, looking for where the stick is the greatest and expecting rain. Normal progress, it would seem. Movement here, movement there, movement in many places. We’re just not all assembled into an operating paradigm as of yet.

The business applications of all this stuff are widespread, and I would like to take my interests and frameworks to a slightly different place, one focused on building facilitation and workplace improvement skills.

Two weeks ago, I completed a course on Moodle, with my focus being on trying out ideas for a simple course on facilitation and engagement that uses my cartoons as visual anchors for group discussions. The goal of using eLearning is to package a stupidly simple but bombproof overview of how to use the cartoon in the context of facilitating a group meeting of issues and opportunities for workplace improvement.

The design is to get a worksheet into the hands of workers to capture some of their ideas about how things work and what might be done differently. Here is what the worksheet looks like, asking people how the illustration might show how most organizations really work:

Square Wheels worksheet handout

I am taking this #blendkit2015 course as a way of gaining a bit more perspective on building the back-end, the interactive and collaborative part of my Square Wheels Facilitation Course.

So far, it looks like a good idea. Yeah, I will get a Badge for completing parts of the program, but that is also one of the things that I want to do with my Moodle Course, to give people badges of completion anchored to the development of their skills in involving and engaging other people, in asking and not telling. That should pay multiple dividends to many people in most workplaces.

SWs LEVEL 1 LEGO Facilitator Badge

Today, I took my thinking a bit farther, thinking of the situation more like this:

blended learning and round wheels of improvement poster by Scott Simmerman

So, my thinking is on herding cats and frogs and moving all this forward, looking for a way to go more global with these tools and impact more people for workplace improvement. If you are interested in playing with these ideas with me, let me know. I am looking for some collaborative partnership to involve, engage and motivate workplaces with these simple tools.

What ideas are you having about the Blended Learning 2015 MOOC from the Canvas Network and UCF and how you might apply it to your issues, opportunities and organizations?

Please make your comments in the Comments Section below. I moderate to prevent spamming but will approve any and all good thoughts on these issues,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels are a trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

Simple, Powerful, Effective Team Building Simulation

The Search for The Lost Dutchman’s Gold Mine continues to generate really positive feedback from customers. Since 1993, it has been continuously improved and refined to the point where it runs seamlessly, generates wonderful reflection, and clearly mirrors the organizational culture of the players.

We just had a situation where a senior line manager again rented the exercise for a team building and organizational development session she was leading for her team. The company is an electrical utility and she had about 50 managers in her new organization that she wanted to work with. The Lost Dutchman game was part of her overall goal of getting to know her people better and building some trust.

She had rented the Dutchman game in her previous assignment and had liked the outcomes and discussions it generated. This time, she liked it even more!

Testimonial on Lost Dutchman's Gold Mine team building game

The team building exercise sets up situations where players and teams have a variety of choices, and their strategic planning and collaboration within and between teams generates measurable results and a return on investment. When a team plays well, they generate good results. When the team chooses to try to beat the other teams, we generally see measurable sub-optimizing impacts on overall results.

Here are the comments from a young church leader, who had experienced the exercise as part of the DeVos Foundation work with leadership development and the inner city and who then used the game to impact his church and generate much better alignment and team building:

testimonial on The Search for The Lost Dutchman's Gold Mine teambuilding game

People make choices, and we debrief on the choices made and how those same choices relate to their workplace, their alignment as team members of the group, and how choosing to compete impacts the culture as well as the customer. The goal of the exercise is to Mine as much Gold as we can and the role of the Expedition Leader is to help teams be successful. ALL of this relates very directly to workplace improvement.

We love to get this continuing stream of positive comments and testimonials about how the play of the game impacts people and performance. It is confirmation that our plans have generated positive impacts and changes,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

 

Outdoor Training: Issues of Learning and Change

Workers are the people who are doing the work. Managers are the people managing. Teamwork should have positive impacts and collaboration is more important than competition.

So why do most outdoor activities seem to be highly competitive ones? And why would we want MORE competition within the organization since it is already not helping — “interdepartmental collaboration” is an oxymoron in most places!

And I am sure that the workers find more competition within the different departments of your company right now than they find between your company and your competitors. The senior managers might see things differently, but do the workers themselves actually feel they are competing with others more than they feel they are already competing with their own management?

  • So, why not focus on more inter-departmental collaboration and alignment?
  • Why not build on improving communications and engagement?
  • Why keep doing competitive things when collaborative ones are needed?

—————————

Airline Cargo Volleyball TrophyWe won the competition, but we lost the team building aspect of things. And I have the trophy to prove it! More on this below.

—————————

On occasion, I am asked if one of our team building games could be used in an outdoor setting. Wow, does that bring up some memories about what might have happened and the reality of losing control. I find too many uncontrolled things can happen in an outside environment and wonder why they are used, actually. And, so many of these outdoor events are strictly “games” and not learning events and, therefore, primarily competition-based engagement.

(Is that an oxymoron?)

Being outside is great, but is it cost effective for a business to make that decision? I guess if FUN is the desired outcome, and not LEARNING nor generating behavioral commitments to do things differently, outdoor games can work.

The idea of sports analogies or military frameworks applied to business development situations also makes me uncomfortable because businesses do NOT represent how sports teams operate nor are we generally accepting assault and raw aggression as good business strategies. We are not a football team with a quarterback and plays and countless practice drills and direct head-to-head team competition with other teams. We are not a baseball team, with players who each do their jobs in the field and then take bats individually against the pitcher of another team. We are not basketball teams, running plays and shooting baskets. We can make analogies to those activities, but we are not in those industries!

Paintball as a business exercise? Shooting at other people with the goal of doing them harm (killing them out of the game?) and demanding some level of motor skills coordination and physical activity of running and dodging to succeed creates an unfair playing field.  Sure, there are analogies, but is that a business learning opportunity? Is building a rope bridge and then walking over it a real situation for your business (or driving a go-cart or bowling) — is it going to generate real business collaboration and improvement? Firewalking?

(I do have a good article on Business Sabotage you can read here!)

Sports are too much about winners and losers whereas business requires collaboration across a variety of operational and support groups. Military games are way too deadly serious and many of your participants may have significant emotional ties to such situations. If they were in a real war, your activity will bring back those strong negative associations and memories. If they had a child or relative killed or injured in some war, it is that same issue — you are coercing them to participate in a situation that creates unpleasant emotions.

Do we really need to use competition and competitiveness
as driving forces
for collaboration within our companies?

(Is that telephone customer service rep actually in competition with another company or merely depending on collaboration from other departments to perform well in her job? Is that guy on the shopfloor really competing with The Koreans in producing a high quality automobile? Is competition the real driving force for top performance by people? (Answer: NO) )

Workers are the people who are doing the work. Managers are the people managing. Workers and Managers both want LESS competition within the different departments of your company. So, why not focus on more inter-departmental collaboration and improving communications and engagement?

Generally, the links to the business improvement issues — why companies are actually spending money and time with managers and employees — are sometimes quite vague when relating many outdoor activities to organizational behavior and leadership, problem solving or change. Sure, these outside exercises are fun and people do like to solve problems and compete. But it takes a good facilitator to bring out the discussions and not all the facilitators are all that good nor is there always support within the program design for a strong debriefing to take place. Plus, the links from the activity back to business are sometimes stretched.

I speak with experience as a participant of many different kinds of these activities. One was at a college with a bunch of my Leadership Greenville colleagues (a program supported by our Chamber of Commerce). Being collaborative and facilitative in my general style, I applied these skills in discussions about solving the outdoor problems at hand (like the acid river and the bucket on a string designs). The “session leader”  actually decided I was helping too much and told me that I HAD to be silent and could not talk — this is also known as punishment in psychology and it has pretty predictable consequences long-term.

(Yeah, and imagine when I was allowed to talk in the debriefing! One of the questions I asked of her was about the leader’s business experience. Turns out that she had never actually had an actual job. And she is the leader of this group of business people? Really?)

Another such program on collaboration turned into a mass group competition, where the VP of the group was making things more competitive by timing the different problem solving activities and comparing different groups to the others.

Airline Cargo Volleyball TrophyWe actually had a quite competitive volleyball teambuilding competition, too, and during the awards ceremony, many of the Losers actually booed the Winners in front of the company’s Executive VP Operations. And this was at a team building event where the company spent many 10s of thousands of dollars bringing players in from all over the US and hosting them at a retreat facility in the middle of Texas!

Note: I was on the winning team and I still have my trophy on my bookshelf as a reminder of how badly this went…

That same event also had one of the participants being stung by a scorpion when he leaned on a tree — he went into shock. But the facilitation team actually carried an anaphylactic shock kit with them out in the field, since it had apparently happened before (wonder if they had mentioned that when working on the design of the activities). Needless to say, that hour spent on it was costly for the 60 highly paid company people — everything stopped completely — as well as pretty distracting for all of his friends and co-workers.

Competition produces chaos and confusion, not collaboration and improvement

My outdoor delivery experiences also include a session where the sun came out and totally washed out the projected images on the screen so no one could see. At a different event, the temperature in the huge circus tent went to 110 degrees and the big electric fans blew all the papers off the tabletops (so we taped them down). But these same fans were so noisy that the debriefing was impossible, as also occurred with the game activities that followed after my session. And this narrative represents the short-version of all the things that went wrong…

Another event had it rain for an hour right after we put the maps and things on the tables. We quickly recollected all the soluble stuff and then, when the rain stopped, we had each table select what it required from our “Organized Pile of Materials” and take these things outside to their tables (which the hotel staff helped us dry off with a massive number of room towels).

YES, my games CAN be delivered as outside activities, but why? I actually cannot remember a single time when something did not go wrong and force us to make a major adjustment in our delivery (like an afternoon lightning storm). And I cannot imagine doing a large group, outside, with any kind of controllable learning outcomes. Here is one we did for 500 people that went really well:

Large group team building delivery - INSIDE - with everything under control!

If my client is paying big bucks to get people to the venue, feed them, house them and all that, and they are renting a room for lunch or dinner, why the heck not simply deliver the exercise inside under controlled temperature and lighting and audio/video and avoid all the disasters? Why even allow the potential problems? What is the big benefit of people standing around outside? (Heck, maybe I could design a program around them all coming over to my house and working on my yard and gardens, ya think? Do it like one of those cooking classes — I could sell it as a Landscaping Teambuilding Initiative and maybe even get them to work on my neighbors’ yards…)

Lastly, I do not consider firewalking, golf, go-karting or golfing to be very good team building activities. Baseball is okay, maybe, since everyone can play and bat and all that but running is required (and I actually ruptured an Achilles tendon playing ball). Volleyball requires too much skill and the size and skill differences between people can be way too large. And how many times do I have to pass balls around or deal with a bucket on a string or hold hands with other people to solve a problem, anyway…

There are LOTS and lots of good team building games and exercises that can be delivered with high impact and good learning. So, why intentionally add uncontrollable factors just to make it some “outside” program whereby a much higher potential for non-participation or even injury might occur?

I will always remember the White Mile movie starring Alan Alda: A corporate team-building trip ends in tragedy in this drama. Hoping to build bonds between his employees and clients, advertising executive Dan Cutler (Alan Alda) takes the group on a whitewater rafting excursion. But the raft capsizes, several of the men die, and one widow files a lawsuit. Cutler tries to hide his negligence, and one survivor (Peter Gallagher) faces a difficult moral dilemma.

Have fun out there! And maximize your team building impact.

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here

<a rel=”author” href=”https://plus.google.com/u/0/114758253812293832123″ a>

this was re-edited and re-published on September 30, 2012.

PMC's Team Building Activities – Comparison Matrix

The pressure is on — people want me to bring forth my new game design on strategy implementation, trust and collaboration. This is the one that focuses on capturing Slinks before they turn into Zombies and about gathering the things needed to start a new civilization. (And this scenario is sounding more and more like the real world every day!)

The Search for The Lost Dutchman’s Gold Mine is still our flagship team building game. We get testimonials like this one on its effectiveness every week.

LDGM Training Consutant Testimonial

The Seven Seas Quest exercise was designed to followup on Dutchman but it is also an outstanding stand-alone exercise in its own right. Innovate & Implement exercise anchors to our Square Wheels tools for involving and engaging people, as do our two Collaboration Journey exercises.

Play of the games is pretty straightforward and the designs solid, based on a lot of feedback from users plus my own propensity to put a LOT of informational resources and detailed delivery materials with each game. I do not think anyone has ever complained about not enough information about presenting and debriefing.

And, the reality is that ALL of my games are focused on simple and straightforward debriefing. The metaphors are always clean and easy to link to issues of organizational performance such as leadership or collaboration or planning.

To help explain the different products, our website has a  “Team Building Games Comparison Chart” that tries to outline the basic keys such as number of players, desired outcomes and applications, benefits and similar. We have games that work for 4 people and most games can scale up for hundreds.

And we even show the actual price (it’s interesting that so few of our competitors will actually post the prices of their games; they seem to be almost embarrassed by the costs) as we feel we have the best cost to benefit ratio in the world for the kinds of products we design, sell and support. Plus, we sell all of our exercises “unemcumbered,” without the per-participant or annual licensing fees so common in the industry for full-blown simulations like ours.

AND, we’ll often customize for free if we think that work will result in a better team building product that we can distribute…

You can see the full Comparison Chart on the PMC website by clicking here – a version is added below but I am guessing that it will not be readable because of its size.

We think the current products carry forward into a lot of different kinds of organizational development initiatives. If you have any questions or ideas, I am easily reached and I answer my own phone (which seems to surprise many callers but is the way it SHOULD be for such important decision making as product selection and team building).

More fun is in store for all as I work up some new designs and I love it that we can design and offer these games that link so well to workplace issues at a low cost and as a great value.  

If you have any issues that you might like to see addressed with an interactive and engaging exercise, please drop me a note. My friend Brad wants to build a game on corporate sustainability for an executive development program he conducts at Furman University. And we have also played with the design of an emergency preparedness exercise.

Comments and suggestions are always appreciated!

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

Square Wheels are a trademark of Performance Management Company
LEGO® is a trademark of the The LEGO Group

A Perfect Playing of Teamwork: Lost Dutchman’s Gold Mine

I first published The Search for The Lost Dutchman’s Gold Mine back in 1992 and we ran a lot of sessionss to perfect the exercise and polish the materials. You can read a press release about it’s 25 years here.

Not long after that, I started selling versions of the game to consultants all over the world. By now, we are pretty well represented with play in most regions and even collaborating with SimuRise Learning Solution‘s Solomon Salvis in Singapore who is handling global distribution with us.

In April, 2013, I got a note from David Simpson responding to some of my instructional delivery notes that said no group had actually delivered A Perfect Play as shown in my debriefing powerpoint files. In that, I construct what the optimal play of the exercise would be for one team (that happens a good bit) and for a group of three teams collaborating together. To my knowledge, it had never happened. Something had always occurred to prevent a team from doing everything correctly.

Well, David announced to me that one group of three teams for Couch, running the game in Shenzen, China, was able to collaborate with each other as well as collaborating with The Expedition Leader to generate an optimal outcome.

Certificate of LD Perfect Play image

And, he had them so excited that he asked if I might generate an Official Certificate of Accomplishment for their efforts. Guess we gotta go with the flow and get that done. So, I spent a bit of time and put this together.

There are just so many possibilities to generate intrinsic rewards from accomplishments that it still amazes me that managers do not do more of that. We can engage them by asking what things need to be improved or fixed. We can dis-un-engage them by asking them what blocks their involvement and what we should be dong about it. What is so hard about all that?

Do you have any special ways in that you recognize high levels of performance over the long term? What kinds of things do you do that might sustain high performance and add to your effectiveness and team results?

 

For the FUN of It!

Scott Debrief

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant. 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: http://pinterest.com/scottsimmerman/

 

Team Building with Lost Dutchman's Gold Mine

After 22 years in the global organizational improvement marketplace, The Search for The Lost Dutchman’s Gold Mine still continues to receive the highest kudos from users. Below is feedback just received from new user Barry Howarth, Director of The Engagement People in the UK, who bought the Pro Version of Dutchman a few weeks ago and had this to say after his first run with it:

The event went brilliantly and the feedback was very positive so I am very happy!! The other tasks worked perfectly and the debrief brought the whole thing together.

“Dutchman” is a truly inspirational piece of work which manages to be fun and engage delegates while driving a massive amount of learning at all levels in an organisation.

Barry has plans to run a sessions of 200 people this month. Meanwhile, Robin Speculand, Strategy Implementation Specialist in Singapore and a long-term user of Dutchman has this to say:

I have been using the Lost Dutchman for 19 years and it never fails as a business simulation to stimulate the participants and create excellent learning. Its close link to business reality makes it a winner as well as the energy it creates. I have run it at 8 pm at night after a full day and the energy is just as good as at 8 am.

While some organizations have cut back on team building kinds of events, we’ve found that Dutchman remains one of the marketplace strongholds for helping organizations build collaborative teams. This is simply because it performs beyond the typical team building fun and games. Its quick playing adventure leads to a strong Debriefing that links game play to organizational issues and makes all the difference in exceeding learning expectations.

You can find a complete overview of the exercise by clicking the icon below:

Lost Dutchman's Gold Mine overview slideshow

You can review the framework for Debriefing this and other experiential learning teambuilding exercises by clicking on this icon:

LD Slideshare Debrief cover

If you have the desire to use Dutchman in your organization or to introduce this as a workshop or event to your clients, we’d love to help you make that happen because we know it will make a turnaround difference in the workplace.And it is truly one of the best games for big events, lending itself to aligning large groups to organizational goals or to generate ideas for implementation.

Rent The Lost Dutchman's Gold Mine team building game

By using Lost Dutchman in a training and development event, you’ll be giving people a learning experience that has been used to create positive impact, worldwide since 1993, one that continues to exceed expectations because of how well it works to cause performance and organizational improvement to take place.

I guarantee that the Dutchman exercise does everything we say it does and I have 22 years of customers and testimonials to support that guarantee. Please also feel free to connect directly with me to ask questions or to get clarification on the offer or the exercise or any of our other products and services.

You can find a link to a compendium of blog posts about using the exercise and in presenting large group team building events here

WrightPatt LD Play

And let me add one other thought. I really make a big deal out of client support. I will go WAY out of my way to help someone, whether is is customizing some of the materials for a special focus or simply answering questions. I developed and did a webcast on facilitating the game for a very large group of people who were running the game all over the US — we had 50 people on the program and I did it from a McDonald’s half way down to Tampa since I was on the road when it was most convenient. Purchase a game from me and you get as much support as you need! Dutchman is MY baby!

So, please feel free to connect directly with me at Scott@SquareWheels.com or 864-292-8700 to ask questions or to get clarification on the offer or the exercise or any of our other products and services.

For the FUN of It!

Scott DebriefDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant with programs delivered in 38 countries for 30+ years.

 
Connect with Scott on Google+

You can reach Scott at scott@squarewheels.com or 864-292-8700

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

 

LEGO Team Building Exercises

If you have been following my blogs, you would know that I am using LEGO to help impact organizational improvement and to reframe some of my Square Wheels ideas. I posted this one up today on my poems blog, for example:

SWs LEGO RW Feel something better

The simple and basic theme is that we are rolling on Square Wheels but the round wheels already exist.

There are also a whole bunch of “posters” that I have anchored to various things, like this one on team building:

LEGO POSTER - Teamwork with SWs One

So, I roll down the road of continuing to illustrate some basic realities around communications, engagement, experiential learning and team alignment.

A friend asked me if I was aware of these LEGO being used for team building exercises and it reminded me of some of the exercises from my other website that were contributed to me 15+ years ago. You can find a long series of them by clicking on this link but I thought to post up a good example below:

Darin Ulmer’s “LEGO Communications Exercise”

Darin offered up this activity focused on collaboration and communications to viewers of my website. He indicated that the activity works best if participants return from the exercises’ suggested meetings unaware of the value or significance of the information they received because that lack of relevance tends to mirror the reality of so many workplaces.

Have at least 5 people at each table and have them chose who will go to each of five simultaneous meetings and set it up as follows:

“Often we go to meetings and we are asked to return to our direct reports and disseminate that information back to them. Between the meeting and the reporting many things can happen to the information that is to be shared. We are going to see how effectively you can communicate information that you learn in a meeting back to the people at your table.”

“The meetings contain extremely important information about the company’s vision. In order to build the best company possible, everyone will have to come back to the tables after the five-minute meetings to share what they have learned. Please go to your meetings now.”

Direct everyone to the rooms or area of the room where they can view the written guidelines listed below. It is best if they are out of earshot or even out of view of the other meetings. There should be at least one representative from each table at each meeting.

While everyone is meeting, place one bag containing all of the pieces to build the “Baja Buggy” (or similar kit / set of LEGO materials) on each table. Make sure you have enough kits for each table you have set up and that you have all of the pieces in the bag. (Nothing upsets teams more than being set up for failure so be sure that ALL the pieces are in the kit.)

Note: If you wish to push the need for collaboration between the groups and they are somewhat functional teams to begin with, you may with to give each table all of one particular piece in a plastic bag so that they have to go to the other tables to get missing pieces. This bartering can cause many issues about sharing of resources to arise. You also open the group up to set each other up for failure by choosing to withhold pieces from other groups. Your debriefing can focus on how interdepartmental competition is detrimental and creates lose-lose situations.

After 5 minutes, collect the written guidelines and ask everyone to return to their tables. Announce that:

“You have 20 minutes to build a better company. You have been given the vision and now it is time to act on that information. Be aware of the process that you go through to complete the vision so that you can share your experience with the other tables.”

You may wish to document the progress by teaching flow-charting and having someone at each table take responsibility for documenting the steps that a team follows. The flow-chart lesson could be at a sixth meeting for those people. It is important that they look for both effective and ineffective behaviors as learning examples.

After the 20 minute building time, ask everyone to stop and have each table show what they have built and relate to the other tables what process they went through to reach that vision. Debrief with the whole team afterward about what was important from the exercise to take back to the work place. (See debrief above)

Here is what is written on the sheets of paper at Meeting #1 (for the Baja Buggy set. Instructions would be different for other assembly packages):

  • The hood and the handlebar base are white. The base is two pieces and the handlebars are one.
  • The bullhorn sits on one wheel well peg behind the drivers four-peg seat and in front of the white roll bar.

What is written on the sheets of paper at Meeting #2:

  • The front is five pieces high with a bumper protruding (white/red/yellow/gray/white).
  • The front wheel wells are on top of the lights. The rear snaps directly to the body.

What is written on the sheets of paper at Meeting #3:

  • The rear is five pieces high with two hooks protruding (white/red/red/gray/white).
  • The front bumper and rear flag and walkie-talkie holders are gray.
  • The rear holders are below the body and the front bumper is next to the body.

What is written on the sheets of paper at Meeting #4:

  • The man with the yellow legs has a blue hat.
  • The rear axle does not touch the red body piece, but the front axle is centered below the red body piece and gray front bumper.

What is written on the sheets of paper at Meeting #5:

  • The lights are yellow. Two are on top of the front bumper and two are on the roll bar sides facing forward.
  • The bullhorn, walkie-talkie, tires, and the two pieces found above the rear axle and immediately behind the headlights are black.

This exercise was designed by Darin Ulmer. All rights reserved.
Reprinted with permission. © 1997

You will make up your instructions based on the particular kits that you acquire. The nice thing is that all of these are reusable and that you can very easily link over to a variety of organizational improvement discussions because of the experiential and interactive nature of the activity itself.

You can find ones similar to this that I published back in 1998 at http://www.squarewheels.com/content/legotrdev.html

For the FUN of It!

Dr. Scott Simmerman, Surprised Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on People and Performance is here.

Square Wheels are a trademark of Performance Management Company
LEGO® is a trademark of the The LEGO Group

 

Why do teams choose to compete rather than collaborate?

People continually make choices, selecting responses from their existing set of “behavioral alternatives” and often simply choosing to do what they have done before. The book, Thinking, Fast and Slow” by Daniel Kahneman does an excellent job of sharing the research on decision making and thinking. (I share a little of this in my article on Square Wheels and decision-making.)

LDGM Why do teams choose to compete wordsWhy DO teams choose to compete?

Teams and teamwork are simply about choice and choices. Teams will often choose NOT to collaborate if they feel that competition offers them more positive benefits and impacts and this is especially true if they have competed in the past — it is the fast decision that does not require much thinking and consideration. Competition may also simply be More Fun!

But does competition really do much to support overall organizational results? Does competition really make results better when you look at the overall impact? Does competition between sales and operations really help things?

More often than not, the answer is that competition measurably sub-optimizes organizational results. Clearly. This is grounded in my work in implementing performance improvement and customer service as well as in a variety of other contexts — it is much easier to generate inter-organizational competition than it is to develop real trust and collaboration.

I tried to collect some of the key articles around performance and teamwork in this annotated blog of my best posts on our team building exercise, The Search for The Lost Dutchman’s Gold Mine. You can see some of these sources by clicking on the image below:

LD MAIN Goal is to Mine

We often ask tabletops to discuss various real world perceptions after playing this team building exercise. Below are some thoughts of participants after playing The Search for The Lost Dutchman’s Gold Mine, which focuses directly on issues of inter-table collaboration and communications:

As you will see from these responses, there are a lot of systemic issues that block teamwork and there are also lots of experiences in “playing the game of working” that will get in the way of simply choosing to do things differently. Breaking the patterns is why an exercise like Dutchman works – people play, make choices, and see the impacts of their behavior on the play of others and in the overall sub-optimization of results.

Why do teams compete when collaboration obviously offers more impacts and benefits?

  • Evaluation and Reward Systems do not support it
  • Organizational objectives are unclear
  • Human Nature – we are competitive
  • Past Experience precludes collaboration and has rewarded competition
  • Lack of a Trust or Relationship with others
  • It takes extra time and effort to do it
  • Benefits of collaboration not supported by leaders
  • Impacts and payoffs are not obvious
  • Conflict may generate discussion of realities and produce creativity
  • Teams do not have a history or experience with doing collaboration or generating better impacts by it

What did you learn about teamwork and communications from playing the exercise?

  • There is a need for networking
  • Small teams work better than committees / larger teams
  • Someone needs to take on the role of team leader
  • We must compromise individually and collaborate collectively to succeed
  • Don’t dominate – listen to others views
  • THINK COLLABORATION and Trust
  • Share a common goal
  • Share Ideas and Information
  • Plan before Acting
  • Have a division of labor and roles and think creatively
  • Initiate support from others
  • Have Empathy for others
  • Identify others’ needs
  • Be Creative
  • Be a good listener
  • Build on others’ ideas
  • Recognize Interdependence
  • Move quickly, take some risks
  • We probably have sufficient resources – use them wisely

In this game, most people do NOT ask for help, which also happens in the workplace. Why don’t most teams ask for or get the active leadership of their managers?

  • We are conditioned by education, bad experiences and culture
  • Personality (we’re not proactive but quiet)
  • We’re too involved in our own work and forget the existence of the “Expedition Leaders”
  • We’re afraid of losing time, thus we suboptimize results
  • We are really not clear of our roles or the Leader’s role
  • There is a fear of losing Face (ego, insecurity)
  • There is an assumption that not asking means we get all of the     praise and recognition for our good performance / ability
  • “Us and Them” mentality — Leader is not part of team
  • No access to them – can’t get their time so why ask
  • It’s not part of the rules of how we play
  • Trust is the residue of promises fulfilled

Some Key Learning Points for engaging and involving people in performance improvement:

  • Visions are critical for motivation
  • Motivation occurs when people share risks, goals and objectives
  • Teams are “naturally” competitive and processes must actively drive collaboration and cooperation
  • Teams only reluctantly ask Expedition Leaders for advice.
  • Leadership must clearly communicate with directness and honesty.  They need to be perceived as supportive.
  • Justify the need for collaboration as it influences corporate profitability and improvements in systems and practices.
  • Identify the mud that is bogging teams down and wasting resources.
  • Insure that each participant knows his or her role on the team and their importance to the overall results — make sure each team member feels that their efforts are of value.

How does this exercise and debriefing link to improving organizational results?

  • Collaborative, overall effort is needed to achieve Company Goals
  • Plan – Do – Check – Action
  • Collaboration is essential
  • Manage your processes with effective allocation of resources
  • Do It Right The First Time – there are few second chances in reality
  • Highlight the internal customer concept – we depend on each other
  • All of us is better than Some of US!

The competitive aspect of the game:
How might it be harmful in an organization?

  • Not sharing information for personal reasons will sub-optimize overall results
  • Damaging relationships and trust
  • Duplication of efforts
  • Not utilizing resources in best or optimal way
  • Sub-optimization — Not seeing whole picture
  • Undermining the efforts of others

Overall, competition is harmful because it is not maximizing company results nor the performance by the largest number of people. Competition works for the competitive and not for everyone. Discussing these issues and opportunities in the context of collaboration and communications offers the chance that people may choose to behave differently, or at least be more aware of how they are influencing others in their workplace.

So, a key to organizational improvement comes directly out of debriefing on ideas and reflecting on choices so that different choices can be made in the future that would allow for a culture shift of some kind.

The Search for The Lost Dutchman's Gold Mine is a fun and powerful way to learn more about teambuilding and collaboration

Find our articles on organizations and performance

We support all kinds of innovation, motivation, engagement, team building and other aspects of people and performance through the sale of our simple tools for facilitating change and improvement. You can find out more about these by clicking on the link below:

Performance Management Company website for team building

For the FUN of It!

Scott DebriefDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

 

Debriefing Team Building Games – Some Ideas and Reactions

A few weeks ago, I posted up a 35-slide Slideshare compendium of some of the main debriefing themes we use, anchored to our teambuilding exercise, The Search for The Lost Dutchman’s Gold Mine. The goal was to share how the exercise connects to organizational development issues and opportunities as well as to illustrate how we feel team building exercises of ALL kinds should work.

LD Slideshare Debrief cover

Dutchman focuses on aligning teams and players to shared goals and on generating collaboration between the tabletops as some of its unique competencies. It also links to leadership, motivation, strategic planning and project management themes.

Once I uploaded that file to Slideshare, I sent the link out to some of our existing consultant and trainer users of the exercise for their comments and reactions. All were positive and a couple of people offered up some good frameworks. Raju Madhaven, who used the game to train thousands of people when he was with Wipro in India (and who is now out consulting and training with his purchase of it) shared some good comments that stimulated me to blog about this:

  1. You can consider including the Tuckman model of Teaming – Forming, Storming, Norming and Performing (slide 21/22)
  2. Asking the question – Does your organization reward collaborative thinking? What are the ways in which it can reward? (slide 20 & 26)
  3. Slide 23 – While the poem is great- I wish the readers don’t misinterpret the visual! (it shows a driver and his vehicle on a mountain flat with no way to go up/down!
  4. I use the text in slide 33 a lot- very effective

So, let me embellish his comments with some of my own:

1. The Tuckman Model of Teaming is a very simple expressive model of four stages of team development: Forming, Storming, Norming and Performing. It is often useful in describing how people feel when they are challenged as a group to make a decision but it is not a tight model nor one that has proven itself as an organizational tool.

In referencing that model, Raju was referring to the slides that I use to express the common reactions of teams to the challenge and the need to go from differing ideas to a shared consensus in order for the team to operate efficiently and effectively:

LD Slideshare Debrief Slide 21 and 22 60

The tabletops do move from discord and disagreement to a readiness to operate, and they accomplish this in the 15 minutes of allotted Planning Time before the start of the game. That simply demonstrates that people CAN reach a decision and work as a team under time pressures, if the goals and objectives are shared and the mechanics of how to operate are known.

2. Collaboration – Raju likes to ask questions about how organizations deal with the culture of collaboration — is it supported or is the culture more competitive. Much of the Dutchman game design supports the measured benefit of collaboration, since we can track how sharing information and resources helps to optimize overall results.

LD Slideshare Debrief Slide 20 and 26 60

The issue of rewarding collaboration is a difficult one, I think, since the addition of extrinsic rewards generally increases complexity of the interactions (do you reward all team members for the extra efforts of a few of them or do you reward all the teams participating in an organizational improvement initiative when only some of them were major contributors and some may have faced legitimate roadblocks like a lack of funding for their work. I am a Big Believer in using intrinsic reward and self-satisfaction to push behavior rather than the extrinsic rewards to recognize success. Some balance is certainly needed!

Collaboration is an obvious benefit to organizations, but the way that we often structure measurement and feedback systems is to generate competition rather than teamwork. In many cases, the term “Interdepartmental Collaboration” represents an oxymoron (words that do not go together) and we even call different operating units “Divisions” in many large organizations, somehow expecting divided organizations to function together.

The consulting and alignment and leadership development of these aspects of organizational structure are a difficult issue to address in many organizational cultures, simply because they have always been competitive in their orientation. Dutchman accomplishes this better than anything we are aware of…

We have a number of consultant users framing the Dutchman exercise into one for strategy implementation and restructuring and similar massive organizational change initiatives.

3. Intrinsic Motivation – I have long used this illustration, along with a body language physical exercise, to stress the important feeling of success that comes from accomplishment.

LD Slideshare Debrief Slide 23

So, I am using the concept of pinnacle or reaching the top as the anchor point for the image, not the fact that they are “stuck” or any such thing.

In my trainings, I sometimes have people stand up and then raise their arms over their heads. I ask them how that feels and responses are uniformly positive. Then, I have them droop their arms down and round their shoulders forward and put their heads to look down and I ask them how that feels. Routinely, they will say things like “low energy” or “depressing” or “heavy.” Then, I repeat the arms over their head, have them cheer or jump up and down or similar and then tell them that they always have a choice in terms of how to react to situations!

So, for me, the cartoon illustrates a success state, a state of accomplishment, and I discuss things from that perspective.

I am not thinking that anyone would not see that from the way I debrief that slide! You can use that kind of framing in most any training, I would guess. You might also note that the vehicle in the image has round wheels, but that is a whole different conversation!

4. My two simple ending or closing statements:

LD Slideshare Debrief Slide 32 and 33 60

I like to anchor my sessions in the concept of choice and choices. We all get to choose our reactions to things and having a more diversified set of choices or considered alternatives helps us to choose better.  Ownership is important, since

Nobody ever washes a rental car

Click on above to read Scott’s blog on ownership involvement

All of our games and toolkits are designed to generate active involvement, a sense of ownership and commitment from the resulting discussions, and a set of considered alternative choices for future decisions.

I hope that you have found this framework useful and that maybe a new idea has been generated about improving the impact of your training and organizational development initiatives,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

 

 

 

 

Corporate Team Building Events – some ideas and frameworks

Large group events and team building are themes I’ve written quite a lot about.  Some focus on the benefits and impacts of my Lost Dutchman’s Gold Mine exercise while others are much more general, discussing different aspects of involving and engaging and aligning people toward shared goals and objectives.

What I’ve now started doing is to use List.ly as a place for myself and others to abstract different kinds of programs and information in hopes of making general access easier. In the Corporate Team Building Events list, which you can find by clicking on the words or on the icon below, you can go to a single place with a variety of information.

Large Group Corporate Team Building Event

If you want to add other informational resources, go for it! It will help that list achieve more of its goals. My plan is to continue to add ideas to the list.

For the FUN of It!

Scott Simmerman Lost Dutchman Debrief

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

About Scott Simmerman, Ph.D.

Dr. Scott Simmerman is the creator of the Square Wheels illustrations about organizational behavior and the author of numerous team building games; his flagship product is The Search for The Lost Dutchman’s Gold Mine.

He is not a poet but strives to create some memorable works using his illustrations, poems, quips and quotes to leave an impact.

Scott Simmerman, creator of the Square Wheels images and tools

Scott has been operating Performance Management Company since 1984 and has been extremely fortunate in being able to work with consultants and managers in 38 countries so far.

For the FUN of It!

Scott Simmerman, Ph. D., CPF – “The Square Wheels Guy”
Performance Management Company – 864-292-8700
3 Old Oak Drive    Taylors, SC 29687
Scott@SquareWheels.com

– Tools for Training and Development <www.squarewheels.com/>
– Scott as Speaker <www.ScottSimmerman.com/>
– Tools, games and presentation materials at
<www.performancemanagementcompany.com>

Dr. Simmerman is a Certified Professional Facilitator (IAF)

Large Group, Off-Site Team Building Event Ideas

Team building events offer companies ways to align people to shared missions and goals and to generate motivation for improvement and collaboration across organizational lines. And business improvement focused events can be used as tools for strategy rollout and initiating change. After all, for most such events,

The Goal - Gold Hand gold

The focus of this post is to share some ideas that go well beyond the team bonding kinds of events that are fun and engaging but that do little to impact operational results. While fun, they are hard to tie to the real behavioral changes needed to improve interdepartmental collaboration or to break down the barriers to real improvements.

Playing with strings and balls and boards may be fun and interesting, but the metaphors linking back toward behavior change in the workplace are unclear and ineffective. Learning to juggle can be fun, but is it really connected to the fine art of motivating employees or sharing the common goal of improving customer service? Playing paintball is a great outdoor adventure, but do we really want our own people shooting guns and hard projectiles at our own people? Seriously? Do we gain something from violence against one another? Heck, it might be cheaper just to go into a room and call each other names!

In my work and the work of my associates on organizational improvement, it is common that a significant roadblock to improvement is the issue of senior management alignment and commitment. This can take the form of interdepartmental conflict or issues when it comes to strategy implementation or many other things that require a cohesive kind of organizational response.

Most of our management people are already pretty loaded-up with things to do and most improvement initiatives are simply seen as: More Work combined with potential personal risk. Plus, new initiatives are often associated with more chaos and confusion. Frankly, it is sometimes easier to nod one’s head in a yes-motion than it is to actually generate new behaviors and any actual commitment to doing something differently. After all, what will you have to stop doing to do this new thing?

Organizational Alignment:

GeeseV

A critical issue for organizational improvement is the one on alignment and impact: Will this new initiative have direct positive impacts on me? Since it is common that nobody ever washes a rental car, it seems essential that the senior manager must share some sense of ownership involvement and also feel that the program for improvement will be a positive benefit for them.

In Implementing Changes after Team Building Events, I focus on issues of team building simulations and the kinds of followup needed to generate real behavioral change weeks after the event. The Lost Dutchman team building exercise focuses on mining as much gold as we can and on the issue of collaborating between tabletops to share resources that help optimize results.

In this post on Large Group Team Building Events, we discuss how we present and debrief exercises to optimize discussions and decisions about choices made and about how to engage the most senior management people in behaving to support teams and teamwork. In this other post in a similar vein, I discuss some ideas about some of the more misaligned kinds of things that organizations do in the name of team building and organizational improvement.

It seems critical that our group event has an optimized shared overall desired outcome, rather than a focus on one team winning (and the others all losing)… Too often, we structure events so there are the winners and the glory and then all the others. While this might reflect the actual organizational politics that are in play, it is not an effective strategy for generating teamwork and collaboration.

People will hold back. People will resist change and changing behavior. People will fault-find and nit-pick rather than look for more possibilities and things to try to do differently. We need to focus on the positives and get the group focused on the possibilities. Innovation will come more from collaboration than competition.

I’ll not go into the more typical large group event of sit and watch and listen versus Commentator from Corporate. I think all of us have attended those dog and pony powerpoint show and tell lectures and I will also guess that few of us can really remember much about them. My position is that if something can be elegantly done as a screencast audio slideshow, it should  be done as a screencast audio slideshow! Bring on the podcasts and keep my butt out of some meeting room padded chair! Group face-to-face time is too valuable for a lecture.

Large group events should be delivered as engaging, memorable activities that have some shared goals and purposes. They should appeal to all learning styles and be delivered in a way that helps generate behavior change, not just consideration. Large group events can be engaging team building events. Large group events can be interactive, collaborative and focused on problem solving to benefit organizational results.

And, large group events should set the stage for continued organizational improvement,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

 

Teamwork and Square Wheels and Implementation

It was a nice surprise to have a customer put up a really nice blog about my Innovate and Implement team building exercise last summer; I just got the link today. Sure is nice to see the metaphors carry through from the design into the actual delivery and implementation. That is my operating goal, of course — effectiveness!

What they discuss is some of the key learning factors that they have observed in the exercise and how it links to organizational development initiatives.

I built the game to get players in the frame or mind to talk about the issues that they have found to get in the way of implementing workplace improvements, so the game has “pretend” problems that teams need to solve and sets up themes of roadblock management along with idea generation.

Innovate & Implement team building game board

Click on the icon above to read about the exercise from the view of a customer. And connect with me if you would like some discussion about what Innovate & Implement can do for you in your trainings. And you can read more about the game and its design here:

ii-check-it-out-words

I&I is a really solid team building, problem solving, collaborational game focused on process improvement and working more better faster. Seriously!

For the FUN of Learning about It!

Dr. Scott Simmerman

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

 

Focusing Attention on Performance Improvement through Interactive Engagement

Yeah, I avoided the word “game” in the title and used “Interactive Engagement” as an alternative. It sounds a lot more impressive, right? I do it because it seems that many “serious senior executives” have an issue with how interactive learning is framed. So the choice of game, simulation, exercise, experience, and all those other labels sometimes come into play in decision-making.

The reality is that involvement and engagement are critical factors in any kind of performance. Fun can be fun but it is about anchoring experiences in some event to the choices that people will make about what to do differently. High performance is often accompanied by some level of ownership involvement and commitment to change.

If they feel some peer support and have some ownership involvement, they are more likely to do things differently. If people are un-involved and dis-engaged, they are probably providing “compliance-level performance” in the workplace and not giving you the productivity they might. That is one big reason I use experiential activities, anchored to business metaphors, for a lot of the developmental work we suggest.

We can call these engagement activities things like:

  • Game
  • Exercise
  • Simulation
  • Interactive Engagement Tool
  • Limbic System Brain Activation through Asymmetric Stimulation of Peripheral Receptor Cells

(How do you like that last one? After all, playing games involves kinesthetic movement as well as stimulation of sensory cells in the eyes and peripheral nervous system having to do with sensory nerve cell activation and kinesthetic movement, right? All this nerve cell stimulation rushes up the spinal cord into the midbrain of the participating animal to increase activity of brain cells and create new learning pathways, right? (grin) )

Yeah, games have a way of engaging us and linking to learning, if appropriately designed and implemented. And there is actually some game playing going on in the world. According to Jane McGonigal, author of “Reality Is Broken: Why Games Make Us Better and How They Can Change the World,”  more than 3,000,000,000 hours a week is spent in gaming globally. (That is unreal!)

People love to play games and challenge themselves. What businesses need to do is provide more context for learning and organizational collaboration within the framework of engagement and team building. Focusing on realistic simulations and challenges can improve the skills and organizational cultural to allow more collective improvement. This is different than a focus on single-players beating others in some challenge.

PMC Creates Simulations that teach

Games can generate engagement because they generate focused behavior designed to have some kind of impact. Gaming often appeals to our intrinsic desires or our intrinsic motivation for self-actualization or accomplishment. People really do love achievable challenges, which is one of the bigger drivers of workplace performance improvement. They want to add skills and gain peer recognition for them — think of that auto-repair place and the various certifications that the mechanics can earn and wear on their sleeves. People WANT to achieve and they want their performance to count for something.

intrinsic motivation is about succeeding

McGonigal classified the intrinsic motivators into four categories:

  • achieving satisfying work,
  • experiencing success or the opportunity of success,
  • making social connections and
  • having purpose or meaning.

All four are relevant and important but I think a really good experiential activity can help accomplish the latter (and most important) factor if that experience can be neatly and elegantly tied to the workplace and the expectations and goals. We can do more to involve and engage people into a collective, collaborative and supportive peer group working to make improvements in how things are accomplished.

It is not so much winners and losers, but the issue of generating the maximum collective result, what we refer to repeatedly in The Search for The Lost Dutchman’s Gold Mine as,

The Goal is to Mine as much Gold as WE Can
and optimize overall ROI.

There are a lot of really good tools out there, and lots going on in the development of individualized online learning courses (MOOCs) to support desired personal development.

Focusing on using experiential learning to involve and engage teams of people to allow them to focus on Mining as much gold as WE can is the prime driver of our Lost Dutchman game. We think that the energies generated can help work groups better support organizational development initiatives and that the intrinsic motivation can have positive spill-over to issues of personal growth and development.

But all we can do is provide the tool and our support. Our users have to provide the context and the environment to move things forward.

Ivette Helal Dutchman Testimonial

Let us know if we can be of any assistance to you — and recognize that you are dealing with ME, not some big corporation or salesperson. If we can develop a tie-in to your overall objectives and goals, we are most willing to do that,

For the FUN of It!

Scott Debrief

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

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