Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Category: manager as motivator (Page 2 of 12)

2017 – A Year of Choices, Engagement and Innovation

We are at the cusp of a new year and this tends to be the time when people consider new possibilities and new thoughts on doing things differently. In that context, let me wish you a Happy Round Wheel New Year and hope that you can give your people the gift of engagement and workplace happiness.

Here, I am working up some new initiatives, and writing a Square Wheels novel around workplace innovation and implementation, one that uses the themes of involving and engaging people for their innovation ideas as well as building on Robin Speculand‘s upcoming book on excellence in execution.

My efforts will work on the bottoms-up side of motivating people for improvement while his focus is on strategy implementation from the tops down. Both will combine in the intrigue and challenge of implementing workplace change in a difficult environment, with the requisite Spectator Sheep continually voicing their opposition to anything new and the Mavericks looking to fight the systems and processes because they do not work smoothly.

The leverage point is that interface between Brad, the manager, and Paula, the consultant. Brad is frustrated, that typical motivator for change, and Paula has untried, simple, engaging approaches to involve and align work teams.

Wrapping it around two illustrations for this Happy Round Wheel New Year, it looks like this:

The Square Wheels Project New Year image by Scott SimmermanThe Square Wheels Project New Year image by Scott Simmerman

DO have fun out there, and DO step back from the wagon and ask for ideas. What you gain is priceless: the active involvement and teamwork of people focused on implementing their own workplace improvement ideas. Generating the intrinsic motivation for self-improvement and team innovation. Improving leadership and trust through increasing organizational alignment to shared missions and goals.

The Square Wheels Project New Year image by Scott Simmerman

Make 2017 about continuous continuous improvement, since the round wheels of today will become the Square Wheels of tomorrow.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

 

 

A Round Wheel Happy New Year!

We had a Christmas Day brunch at one of the finer hotels here in Greenville and, to put it simply, things did not roll very smoothly. There were any number of service quality issues from beginning to end, starting with a “10 minute wait” that was 35 minutes (we sat outside where it was nice and not in the stuffy crowded lobby) to the food quality / timeliness issues to having our table swept when we went back to the buffet (even the silverware and glassware and I had to re-serve our water because there was no one there…) and to having to wait 20 minutes to get the check.

Giving specific feedback to the restaurant manager generated a nice conversation with the General Manager /Partner of the property. I expected nothing and was simply sharing information, but he sent me an email a bit ago inviting me to another event. It was both unexpected and unnecessary — maybe we will followup and do it. But getting something for free was not part of my effort to share information to enable better performance.

Anyway, I wanted to cheer things up a little and since the Square Wheels image was something he and I discussed, I thought to do up a Happy New Year Poster.

A HAPPY NEW YEAR Square Wheels poster about people and performanceThe key point is that people know what they could choose to do differently or #morebetterfaster if they simply had a better sense of why it is important. It does not take much effort for a team of people to implement better solutions and improve how things work. The idea of stepping back from the wagon (and also ignoring the Spectator Sheep) is important to get the overall perspective to find and implement some new ideas.

If YOU have some Square Wheels issues around people and performance, visit The Square Wheels Project and pick up some simple facilitation skills along with some simple tools to use. The Round Wheel solutions already exist; it is about identifying issues and implementing solutions,

The Square Wheels Project is about facilitating engagment and improvement

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Monkeys, Management and Motivation – Simple Ideas

Ah, the Internet… And StumbleUpon. Blogs. And research on behavior. And Creative Genius. And themes of leadership and productivity and employee motivation.

I love it when it all comes together…

Way back in 2012, what seems like at least a decade ago, I was reminded of the monkey metaphor of William Onchen (HBR, originally in 1974!), who wrote about their management, care and feeding. Solid stuff.

Dan Rockwell, in his most excellent Leadership Freak blog, reminded me of some of that today. He talked around “whose monkey is it” and framed up the pronouns in a way to get you to pay more attention to what is being said. There are three different ways to listen to the discussion and the pronouns you use in discussing that little critter:

  1. ‘You’ – The monkey stays in their zoo. They own the issue. Responsibilities are theirs.
  2. ‘We’ – The monkey is a shared. “We will fix this.” Responsibilities are shared. Beware of adding unnecessary layers of complexity by sharing too many monkeys with team members.
  3. ‘I’ – The monkey moves to your cage. You own this issue. Responsibilities are yours.

And my curiosity caused me to click on a “Cognitive Science” link on StumbleUpon 3 years ago because it showed the following (copied with permission) research and metaphor.

article on managing monkeys by scott simmermanIn his article, the story about the situation and the behavior continues. In mine, I think you probably get where I am headed…

A key point is behavior and to consider how certain workplace behaviors get started and maintained.

The behavior of a group of monkeys is sustained by the organizational culture and the environment around it, and probably not even by any consequence system that still exists.I think that the behaviors generated years ago are often still in place and continuing to influence teamwork and collaboration and even best practices.

Jason Wells talks about the concept of  filiopietism, or the reverence of forebears or tradition carried to excess, but prefers another term: the tragic circle. (He moved his site but you can see his illustrations by clicking on this link The Lesson of the Monkeys )

And I agree. He links the concept to the behaviors of societies, and I think that the concept links even more directly to workgroups where there are extrinsic rewards and punishers for specific behaviors.

There are many such practices in workgroups that get carried on long after the original event. Techs at a car dealership client of mine would all yell, “What?” when one of them would yell out, “Hey, Stupid!”My guess is that a manager, once upon a time, was calling for one of them and yelled out the phrase and it just got established as a little “reminder ritual” for all of them (including the actual good-guy manager!!).

Most people in most workplaces are UN-Engaged. Why? You can’t know precisely, even when you look at it from all different kinds of angles. There are all kinds of local reasons. My take on it is that dis-engagement is being caused by something, maybe something that is inadvertent, but still a causal factor acting in the environment. It might be something as simple as “a banana” — the issue of some loss of trust or some shared negative corporate memory. And until we address the root cause, it will continue. Nothing will improve and little will change over time. The monkeys will simply continue to sit there…

uncontrolled impacts of extrinsic rewardsSure, one “Senior Corporate Leadership Answer” to the Monkey Problem is to get all NEW monkeys and start all over but that is a costly and difficult solution to implement. And some of the thinking may still carry over during that transition. Some organizations actually do that, moving from one place to another to shake things up and get new people.

But a more better simple alternative is to engage them (the people participants) in some discussions about what and why and look for new alternatives that can be implemented or problems that can be addressed that simply reinforce the situation at hand. So, “Yes, we have no bananas” (audio – vocal starts at 1:10, from 1923 (history) ), but we do have people who have a level of commitment to performing.

We need to do some serious Dis-Un-Engagement in the workplace, working with teams to identify the things that are getting in the way of people being engaged and actively removing them from the situation. Doing the precise same things, introducing one new monkey after another, will not make any difference.

Our new facilitation training for supervisors shares a straightforward approach for dealing with such issues and opportunities. You can see our approach, which uses my metaphor for Square Wheels at:

Scott Simmerman's Square Wheels Project for Performance ManaagementThe tool is focused on discussing issues and opportunities, and the approach is to generate open discussion of the things that could work better, the issues of the culture and visions, and the generation and implementation of better ideas. It focuses on asking and listening and on generating ownership involvement,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

Are Managers simply BAD or is it the Workplace

This will be a short post, with a link to a solid article and one illustration.

Gallup had an article that is depressing: www.gallup.com/businessjournal/200108/damage-inflicted-poor-managers.aspx

It is about the DAMAGE caused by bad managers. It is a short but hard read, saying in part:

Managers who don’t know how to meet the engagement needs of their team become a barrier to employee, team and company performance.

And a disturbingly high percentage of managers around the world are not meeting the needs of their employees. Actively disengaged employees (24%) outnumber engaged employees (13%) by nearly 2-to-1, according to Gallup — implying that at the global level, work is more often a source of frustration than fulfillment.

If work looks like this, which it seems to, can’t we actually DO SOMETHING to change the rope? Can’t we make things more involving and engaging by simply asking people for their ideas for improvement?

The Square Wheels Project image on perception by Scott Simmerman

That is what we are trying to teach with The Square Wheels Project: a simple facilitation process to allow supervisors to ask for ideas for improvement.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

Santa’s Square Wheels Performance Improvement Poem

A special Holidays greeting to you with the hope that an illustrated “Getting Santa Rolling” poem might add a touch of fun to your days.

Each year at this time, my little company sends out a seasonal greeting anchoring to either our Square Wheels illustrations around engaging people in making improvements or to our Lost Dutchman game about collaboration and teamwork. This year, it’s the Square Wheels theme that is the poem’s focus since after 25 years of using original line art we’ve transitioned to using LEGO images for a more playful representation of, “How most organizations really work.”

Since other mailings have gone out to my contacts in LinkedIn and to our subscribers, apologies if you get this twice. We would simply like to wish you the best for a great year ahead and for your having some positive impacts on the people around you. Here is what we had to say about getting Santa rolling this year:

A santa square Wheels poem

Getting Santa Rolling….
 Santa One
Things look too bumpy for Santa, his Elves and Reindeer!
How they’ll get flying with those Square Wheels isn’t clear.
Santa Performance Poem illustration in LEGO by Scott SimmermanSanta, ask your teams to stop & look in their “wagon”
As solutions exist there that’ll keep it from draggin’.Santa Performance Poem illustration in LEGO by Scott Simmerman

Then the Elves and Reindeer could quite easily share
Their ideas for how things could work better there.

Santa Performance Poem illustration in LEGO by Scott SimmermanBy Asking and Listening you’ll most surely generate
Engagement and motivation leading them to innovate!

Santa Performance Poem illustration in LEGO by Scott Simmerman
Their Round Wheel thinking will give them insight
into how to implement to make things quite right.
 Santa Performance Poem illustration in LEGO by Scott Simmerman
Then all will gleefully rejoice as Christmas time arrives
Knowing their Round Wheel ideas got Santa in the skies!
Santa Performance Poem illustration in LEGO by Scott Simmerman
Those Square Wheels exist everywhere, you’ll see,
But the Round Wheels are reachable—ab-so-lute-ly!
Santa Performance Poem illustration in LEGO by Scott Simmerman
Managers who involve workers with positive intent
Offer everyone involved a gift of empowerment!
Santa Performance Poem illustration in LEGO by Scott Simmerman

“Getting Santa Rolling” aligns with our mission to support Supervisors, Managers and Leaders with simple tools for facilitating improvements leading to a happier and better workplace.

If you’re interested in strengthening your facilitation skills, you can do that easily through online learning and support by joining The Square Wheels Project where you’ll receive self-paced learning and materials for making a positive difference in your workplace. Check it out here:

Scott Simmerman's Square Wheels Project for Performance Manaagement

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Choose Rolling over Rocking

Below are two images that represents one of those simple contemplation ideas or thoughts on life, just for consideration as to personal or organizational innovation and improvement. The first one is a giveaway, but the second one is a paradox. Maybe, for learning possibilities, I should have reversed the order, but then people will probably just skip by and ignore this opportunity…

The impetus came when I got a Creative Whack Pack (1992) last night. I flipped through it and thought I need to do a card deck around the many dozens of our Square Wheels LEGO images as a tool for some creative thinking on implementing improvements as well as innovating solutions to workplace realities. (We’ve been using images as creative thinking tools since we first started playing with Square Wheels® One back in 1993. That has been a most interesting journey.)

So, from that review of the card deck framework, I started generating two new “posters” around people and performance:

Square Wheels image for The Square Wheels Project on innovationThe reality is that both Square Wheels® and Round Wheels already exist. Square Wheels are exceptionally common, a daily occurrence actually, since so many systems and processes simply do not work well — but so few people seem to understand that things can be fixed and improved. Few things out there seem to work smoothly and continually and continuous continuous improvement is an organizational reality. But people also resist change when they believe things are working.

The Square Wheels Project is our course focused on improving the facilitation skills and engagement competencies of managers. All sorts of statistics point to this as an organizational issue worldwide, to the reality that engagement is awful in many places, and the the issues that motivation and innovation are critical to long term success. But it is NOT just about identifying problems. It is about implementing solutions and that is often impossibly hard without the active support of the people doing the job.

Identifying issues is a critical issue for innovation - cartoon for The Square Wheels Project

It is not simply the identification of the problems, it is the implementation of  solutions that is critical to success and the involvement and engagement of the workforce. And how one actively involves and engages people in change is the key. That is a SKILL. It is not accomplished from yelling and telling or by people simply using power to try to influence — that just generates resistance. We see that in all kinds of statistics (low engagement, lack of respect, employee turnover, etc.)

Performance Management Company has been supporting workplace issues of people and performance since 1984. We offer simple teambuilding tools and the Square Wheels® themed tools for engagement and change management, to keep things straightforward and simple.

If we can provide some support, let us know,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

Involve. Engage. Motivate. The Supervisor!

The leverage point is the Supervisor for most things that are not systemic. So, since I was writing on this, I thought to also do a short poem:

The Square Wheels Project by Performance Management Company and Dr. Scott SimmermanNew hires take a few months to lose interest and motivation. And it is the Supervisor who can bring things back together. Give them some simple training and some tools to deal more effectively with performance, both the coaching of people and the facilitation of ideas. Implementation and ownership are keys to performance improvement.

The Square Wheels Project is a simple course on facilitating workplace engagement and involvement, designed for front-line managers.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Text:
Let’s recover what was lost. Let’s work NOT to be ”The Boss.”
Let’s put people back on track and motivation will come back

 

Engagement. Motivation. Innovation. The Critical Importance of Supervisors

WHO in your management team has the absolute most impact on profits? Please do not delude yourself with some belief that it is senior management. We know from all kinds of research that the ideas from top management take 2 to 3 years, in general, in order to be fully implemented in most medium to large organizations. And we also know that, “a desk is a dangerous place from which to view the world” (John LeCarre). Right? 😀

Okay, than it must be sales or engineering or manufacturing or something, right? Well maybe… But let me make the simple point that workers work and managers manage and who has the biggest impact on the workers working? Let me suggest that it is our lowly supervisor.

Supervisors! You know, the ones you had to promote because the other ones quit; that person who you promise to actually send to training one of these days when the workload drops some or you can get a relief person ready…

And what is their normal day like? Mostly, from our conversations and observations, they are covered up with obligations about summarizing results, solving problems, doing HR paperwork, dealing with angry customers or angry managers in other departments and, above all, attending meetings!

You can save them a lot of time by reducing meetings, or making them more effective and efficient and sending them information instead of telling them. And you can also impact them positively by giving them some job-skills with broad impacts.

And you cannot expect them to impact their people much if you do not allow them to interact with their people. (I read an article that showed that people working remotely had more manager contact than those located in the same office space.) And I believe that. Managing by Wandering Around is just not the norm these days, for sure.

Let me suggest that effective communications are also somewhat of a skills problem, that many people simply do NOT know how to facilitate effectively to involve and engage and motivate people. If you put a gun to their head, they simply could not do much better, so it is a SKILL issue and not simply one of motivation. And that lack of skill and the pressure to perform causes something like this in most workplaces:

Training for Facilitation Skills through The Square Wheels Project

I’ve been playing with the themes of Square Wheels® for over 20 years and they are a fabulous as well as easy to use way to involve and engage people in workplace improvement. What we have done with The Square Wheels Project is design an online training program to teach the techniques and share the tools.

Give us a try. Allow one of your supervisors to go through this course and network with our other users and with us about their issues and opportunities, and see if they will dramatically improve how things work in their organization,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

 

Workplace FUN – ONE stupidly simple idea

Gallup just published a report that showed that only 35% of male managers in the US are engaged in their jobs. Let me repeat that — only 1/3 of males who are managing and leading other people are themselves engaged. (It is better for women, and it also shows that the teams working under women are also more engaged).

But WHAT IS THIS ABOUT? I mean, it does flow downhill and all that but is this even remotely acceptable? NO, in my belief system. How can those employees even be remotely satisfied if 2 of 3 managers don’t care?

I ginned this up for other purposes, but I will show it here since I think there is a leverage point around this somehow. I know it may offend a few people maybe, but there IS a reality here and most can agree that this IS a style of management:

Donkey Hotey's Trump Image and Samuel Goldwyn's quote

This quote was actually that of Samuel Goldwyn, the G in MGM Studios. But it does reflect a style of management that we see out there…

Today’s reality is that “this guy” is seen as a successful manager of people and a “good businessman.” The reality is meaningless; this is the perception and the model for leadership in the minds of many people.

I am not going to narrate much on this. But I will ask:

  • WHY is work not fun?
  • HOW can we shift the thinking of supervisors AWAY from “managing” — aka manipulating — and get them to be more involving and engaging?
  • How can we generate more RESPECT among people working together, thoughtfully, on shared goals and missions?

The TRUTH must be out there somewhere. The TRUST that we need for good working conditions can be developed. And we should be adding some FUN to how things work, not some gun. So, a little poem and the suggestion that you check out The Square Wheels Project, a stupidly simple training and development program focused on facilitating more asking and listening in any workplace.

#morebetterfaster Square Wheels fun poem

My personal goal is to leave a legacy with my Square Wheels® images and approach to involvement and create a learning space for managers to become more engaged in their own workplace improvement practices. The Manager IS the Motivator — who else can involve their people?

So we are trying to build a place where one can learn how to use simple tools to better involve and engage people in workplace improvement, a place that will help a supervisor build more effective communications and teamwork with their people. A place to learn, without the over-burden of Human Resources or Training Departments where one can get #morebetterfaster by simply spending 30 minutes in learning some new skills and supporting others,

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Innovation and Thinking – Continuous Continuous Improvement

Innovation and continuous improvement are increasingly important issues for today’s business, with engagement, motivation and the resulting implementation being among the most critical components of future profitability. But there is also a concept in behavioral psychology called the “post-reinforcement pause” which occurs after a successful event.

In quality improvement, we heard about this expressed as, “Yes, we did our continuous improvement initiative.” meaning that it was accomplished and there was no further need to do anything more, that the box was now checked on the annual performance appraisal process.

NO!!!

Continuous improvement IS continuous. And the improvements made today, that DO need to be celebrated and recognized and which should be supportive of more efforts tomorrow, often get PAUSED. The incentive to do more slows or stops and we rest on our laurels.

NO!!!

Here is my thought, expressed in my illustrated thinking style:

Round Wheels of today become Square Wheels of tomorrow

Continuous Improvement is Continuous.

There are many things we can choose to do that can have widespread impacts on organizations. My thinking is that by changing the language of performance and innovation, we can change the thinking of people about communicating about issues and opportunities. Remember that the Round Wheels are already IN the wagon.

Seriously, For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

See more at https://www.facebook.com/SquareWheelsIllustrations/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Innovation and Thinking – Cognitive Dissonance and Creativity

There are plenty of good tools out there for generating new ideas and momentum about innovating in the workplace. And I would like to think that our Square Wheels approach is one of the good ones. We set the situation that the people are pushing the wagon with Square Wheels but the cargo represent better ideas for improving the journey. There are all sorts of linkages and it is really easy to facilitate a discussion of real workplace issues and opportunities.

The main illustration has evolved to look like this:

Square Wheels Facilitationand we are implementing our training program to teach supervisors and managers how to facilitate discussions and to involve and engage people for workplace improvement purposes. That all comes together at The Square Wheels Project, which will also have a social media back-end to allow people to share their experiences as well as coach each other to roll forward #MoreBetterFaster.

My newest thought for how to illustrate the benefits looks like this:

Brains, Square Wheels and Round Wheels, an image by Scott SimmermanMy goal is to get people to step back from their wagons and look for new or different or better ideas to make improvements. Perspective is a key to choosing to do things differently.

Your thoughts on this would be great! You can also check us out at TSWP to see how we are rolling all this forward. It is new and pretty thumpy at the moment but your ideas and feedback will be helpful in smoothing all things out and making this truly effective as a tool for organizational improvement, coaching and simple innovation,

For the FUN of It!

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

 

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

 

 

 

 

Meetings. Making Creative Sessions more Creatively Discussing

This will be a simple expansion of some ideas for how a supervisor might hold an involving and engaging meeting with their workers, one designed to improve ideas for workplace improvement and one designed to discuss issues and opportunities.

#Morebetterfaster is our general theme for facilitating workplace involvement and engagement

Dan Stones and I are reaching some final stages of our “Square Wheels Stupidly Simple Facilitation Course” for improving the facilitation and engagement skills of supervisors and team leaders. The formal name for this LMS is The Square Wheels Project and we hope to be fully live within a few days. You can see the overview video now at the new website.

As we work to simplify our structural elegance, a whole bunch of questions come up as to what to say and how much detail is enough and how many ideas make for too many ideas. How do we get the main ideas and tips across without “going all expansive” as we sometimes can (and might ought to do)? I sure wish there were a simple answer.

We say things like, “be sure to have enough seats” when we really ought to say to have the participants be able to write on the handouts and to be able to discuss their ideas with 4 to 5 other people, that large groups will not be creative in discussing issues and ideas. Small groups will involve and engage even the introverted people while large groups tend to hear only from the most extroverted (shouldn’t that word really be EXTRA-verted in some cases?) or those with some particular agenda they personally feel is critically important.

To develop a sense of ownership and teamwork, small group discussions are simply so much better than a classroom or auditorium kind of setting.

And the supervisor, having their regular Monday Morning Meeting (geeze, do they still DO that these days with all the pressures of time and costs and all that?) has a different set of frameworks to deal with than the professional facilitator sitting down with a group of 40 people for the first time ever.

The latter might want walk-in music and tabletop schlock (the creative little fuzzballs or pop-toys or tabletop name tents with names on them, etc.) while the former might want to have things appear to be normal (or not). Do the tables have water or is there coffee available? If the supervisor meetings do not normally have coffee, do they bring doughnuts and have a coffee urn running?

In actuality, setting up a room for a powerful facilitation program is probably a whole course in itself, not simply a few paragraphs on a page.

Paul Collins (Jordan-Webb) is an old friend of mine and involved with the Midwest Facilitators Network for dozens of years. I actually sent him a note yesterday and have not talked with him in years. But when I just googled “facilitator room setup ideas” and up popped a pdf file complete with diagrams for various options and ideas and all that which Paul copyrighted in 2004. Small world, for sure, but it simply shows that the information available about these kinds of things is very deep. So, How do Dan and I keep our ideas “elegantly simple?”

Maybe we have to do it with hot links to deeper information, and put those ideas on my blog or deeper into our LMS. I don’t know.

What I DO know is that we want The Square Wheels Project to be an absolutely effective and powerful tool for people to learn how to facilitate workplace engagement and how they can use our simple powerful Square Wheels® approach to better involve people in innovative workplace ideas.

Square Wheels Facilitation workplace engagement innovation

Stay tuned!

For the FUN of It!

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on themes of People and Performance is here.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

 

 

Morning and Afternoon – Good Times to Step Back

This is my 505th blog post on the PMC Blog. Whodathunkit?

And, I just started up on Instagram a week ago, still trying to figure out how all that works in connection with everything else. But we are rocking and rolling. I’m in there as DrScottSimmerman and SquareWheelsGuy.

We’ve got a whole bunch of new things happening, like our new course on facilitation almost live at www.TheSquareWheelsProject.com — as of right this minute, there are only the first few videos running. Give us a couple more days!

Because I think the manager is the motivator and the manager needs to involve and engage their people to improve innovation and motivation, I popped up a Morning “poster” earlier today into Instagram and it says I should put up a few a day, so I did one for the Afternoon, too:

Square Wheels Poster on creative thinking in the morning

Thoughts on afternoon square wheels thinking of business process improvement

So, I continue to get and share new ideas in the morning and in the afternoon.

How about YOU?

For the FUN of It!

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on themes of People and Performance is here.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

Facilitation, Square Wheels and #MoreBetterFaster

We are just about ready to launch our new LMS, The Square Wheels Project, that will feature our Square Wheels® LEGO images and teach anyone how to facilitate a discussion about improving things in the workplace. The basic approach will be simple and straightforward and the links to themes of engagement, innovation, motivation and teamwork will be really clear.

Dan Stones and I have been working to bring all this together for the past few months and Dan does this seamlessly. For me, it is a much more difficult learning practice, it seems. He quickly gets the technology side of this so I mostly support the effort with my LEGO people and my ideas around turning Square Wheels into Round Ones.

So, as this all comes together, I started cranking up production of my “posters,” a little one page shot of some thought or a poem or similar. So, here are a three of the ones I thought you might find of interest.

Square Wheels stupidly simple reality posterSquare Wheels hands-on senseWorkplace Happiness and Square Wheels

It has been nearly 25 years since I started using Square Wheels as a metaphor for organizational improvement themes and it has been an interesting journey forward. I hope you like the approach we take, and that you will take a look at our actual learning tools,

For the FUN of It!

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on themes of People and Performance is here.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

#squarewheels #morebetterfaster #thesquarewheelsproject.com #innovation #engagement #motivation

 

 

Visions – Hindsight and the View at The Back

In a LinkedIn leadership group, Mark Deterding posted up an interesting thought on leading from insightful contemplation and framing things in a servant leadership model. His post was called, “Vision from Behind” and Mark said:

Hindsight is 20/20. While we often think of that in relation to blunders, it’s limiting to consider hindsight valuable only when recovering from mistakes. Making a reflective observation is a necessary step in clarifying your vision for the future. You discover more about yourself as you take a reminiscent tour through life experiences. Looking back is a magnifying glass, enhancing awareness of where you are now because of where you have been. This is helpful in understanding how you currently lead, and where you might want to focus your efforts in developing your future self as the servant leader that God created you to be. Vision from behind creates an environment where you become more and more a student of servant leadership.

This aligns overall pretty well with my thinking about communications and teamwork and issues of motivation. Mark’s hindsight and reflective observation is pretty much what I think of as “Stepping back from the wagon.” The idea is to disengage from that first-person, through your own eyes view of the world and to change one’s perspective, looking at the situation from a dissociated viewpoint, like watching TV. From a distance, you can better see other people’s viewpoints. Innovation and insight generally come from reflection and contemplation.

My explanatory model for how the world seems to work and how most organizations seem to operate looks like this:

SWs One NEW w: copyright 1We have Wagon Pushers who simply cannot see where they are going and who do not receive much in the way of performance feedback or coaching — they are simply too busy pushing the wagon and their view is one of “boards and hands.”

So think what the pushers actually see, and think what the Wagon Puller can see if he simply turns around. (Not much, actually.) My guess is that his view is mostly of the wagon, even though he might have a really nice view if he looks ahead. After all, who wants to stare at the front of a wagon for any length of time. So, to really generate perspective and a change in thinking, there is the need to really stop doing what we are doing and to move around a bit.

Reflection, in my model is termed,

“Don’t Just DO Something, Stand There.”

The idea is to step back from the wagon to get a different perspective, one that includes the Pushers and all the wheels, the whole scenario basically. One can probably identify ideas for improvement as well as thoughts on how to improve involvement, engagement and motivation.

That one, skipping a bunch of intervening, process improvement illustrations, could look something like this when all is said and done and everyone is allowed to play with ideas and solutions:

SWs Celebrating Two RWs

Vision from Behind is good and it is helpful. Servant Leadership is a fine concept. But I think that involving and engaging people in generating their innovative ideas for workplace improvement — and implementing those good ideas — is really more about how to generate intrinsic motivation for the journey ahead. Celebrating successes most likely will generate more successes and improved teamwork and collaboration.

If you are interested in more along these lines, take a look at some of my other blog posts around Square Wheels and motivation and engagement that are in my blog. A few of them are these:

Stupidly Simple Engagement and Motivation

A LEGAL Approach to improving Engagement

Improving Engagement and Workplace Efficiency to Motivate Performance

I also write poems and haiku and produce a bunch of different “posters” that you can see if you click through to my Poems on the Workplace blog in the footer below.

If you are looking for some simple and effective tools for impacting communications and improving innovation and engagement, connect with me,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

 

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