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Ideas on People and Performance, Team Building, Motivation and Innovation

Category: Spring Forward Monday

Engagement – Think Local, Act Local

I was reading an article on adapting things like HomeKit and Echo into the way people interact with their homes. Alexa is pretty cool, but there are issues around its inability to recognize voices and there have been instances of voices on TV actually telling the system to order products online and the reality that a burglar could simply tell the system to turn off security alarms. The point that author Seyi Fabode was making was that one of our most basic needs is for security and safety, both at home and in the workplace where so many of us spend so much time and emotional energy.

MY thinking about his thinking was framed around a workshop I attended by Brad Thomas with my local ATD group yesterday morning. Brad was focusing on the implementation of full-company engagement systems and his excellent talk was anchored somewhat to these local issues but mainly focused on the corporate commitment to generating and acting on large amounts of employee feedback to frame up issues and opportunities.

In that Big Picture Corporate Model, things needed to cascade down from the top and that HR departments had to rethink how they focused so that they could actually bring human resource capital into play for their operational counterparts, that they could not simply remain the paper pushers they are in so many places. HR needed a seat at the corporate boardroom table to focus on the people side of improvement initiatives. It seems like an awful amount of senior management engagement and systemic change was a requirement before ANY actions could occur.

And when you have, as I once did, senior executives out there saying (or believing) things like this about people / engagement / involvement and being actively working to generate innovative ideas:

“That’s like asking the vegetables how to design a refrigerator,”

you pretty much KNOW that you are not going to be successful working from the tops downward forward. (And, yes, there are senior managers who could not care less about employee involvement and ideas — we seem to have one in the White House if you need an example.)

These two things clanged for me about an hour ago. Big Corporate Solutions trying to solve the issues of the worker / supervisor interface. What could possibly go wrong? Well, as results seem to consistently show, pretty much everything… Overall, statistics seem to show that OD things look pretty much like this:

Corporate engagement programs don't work well

From this month’s issue of Workforce magazine (3/17), Rick Bell shared some  statistics and anchor points. Supervisors clearly improve their leadership and engagement skills. Some tops-down corporate program to improve overall engagement will simply not get traction:

• 35% of US workers would forgo a raise to see their boss fired

• 44% of employees say they have been emotionally or physically abused by a supervisor

• 3 of 4 workers say that their boss is the worst / most stressful part of the job

Other statistics supporting the idea of local control / local influence include:

• “Communication and connection are the cornerstone of relationships – a quarter to a third of employees believe their managers seldom or never listen to them, understand their issues, seek their input and ideas, or help them to resolve the issues and challenges they face. This persistent gap presents both a challenge and an opportunity to leaders and managers.” (Leadership Management Australasia’s LMA survey, April 2016)

• Only about 1 in 3 US managers are engaged in their jobs, and about 1 in 7 are actively DISENGAGED. Employees who are supervised by highly engaged managers are 59% more likely to be engaged than those supervised by actively disengaged managers. (Gallup)

Bell and others share these statistics, however, so there IS opportunity here if we can improve the interaction between workers and their managers. A short list of opportunities and benefits looks like this:

  • Managers are the Number 1 way that people feel supported by their organization
  • Managers influence 70% of the variance in employee engagement scores
  • Close to 60% of Americans say they would do a better job if they got along better with their boss
  • Close to 70% of those polled said they would be happier at work if they got along better with their boss, with the breakdown equal among men and women, but younger workers in their 20s and 30s were even higher (80%)
  • Over half (55%) of those polled, think they would be more successful in their career if they got along better with their boss
  • Only 4 in 10 of Americans will thank their boss on National Bosses Day with most believing that their boss wouldn’t care enough to bother
  • About 10% said they would use the day as an opportunity to talk to their boss and improve the relationship

——————————————–

Try this:

Have a conversation with someone who works in an organization and ask about how they feel they are being managed. I had two such conversations with people in my pool league two nights ago. Absolutely eye opening!

——————————————–

So, what IS a viable solution? Understand that the Big Corporate Improvement Program Initiatives seem doomed to fail unless organizations impact that supervisor / worker interface and make it more supporting and effective. And you can probably figure out that working to engage workers working for the 1 in 7 managers who are actively DIS-engaged within their own organization is simply a waste of money and resources.

Throw some mud at the wire fence!

Break away from the Big  Corporate Program Mentality and do some Guerilla Engagement. Give some of your better supervisors the tools they need to improve their effectiveness. Allow them to improve their interactions with their people and to improve their facilitation and involvement skills.

The Square Wheels Project is an online training program designed FOR SUPERVISORS who need some training and some tools to improve communications. The Spring Forward Monday Toolkit is a package of tools (handouts, powerpoints, posters and instructions) to give supervisors the framework for a series of meetings and implementation action plans for simple ideas for workplace improvement and innovation, to allow more teamwork and active involvement.

Square Wheels - How organizations really work Metaphor organizational improvement

The Square Wheels Project is not THE Solution to anything, but it does represent a most excellent alternative to the initiatives that are generally not working very well, a step forward in the effort to improve communications.

Square Wheels Project Draggin Slaying Supervisor

But some facilitation skills training can certainly help your managers to become better motivators and better leaders. Help them lead on-site workplace innovation and improvement initiatives at the very bottom-most layer of your organization, where most things are actually happening. Do things differently and let them lead!

Solve the small problems in simple ways, keeping a sense of safety and security in place with your supervisors feeling a minimal amount of risk for doing something differently. Look for some “small answers” to local issues and build things from the bottoms up. Make real improvements where you can, instead of looking for Big Answers from a distance.

Addendum: Since initially publishing these thoughts, I have begun to focus on a framework of Disruptive Engagement, which takes in much of this thinking and adds more data and rationale. You can find those blogs by clicking on the two images below.

Square Wheels by Scott Simmerman of Performance Management CompanyDisruptive Engagement and Radical Candor by Scott Simmerman

 

Our stupidly simple tools are designed help any manager get some really effective, performance-focused improvement conversations going using better facilitation skills and our metaphors, plus our online help and networking,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group


The two newer blogs can be found by clicking on the links above or by going to:

Corporate Engagement Hasn’t Worked – Why not try Disruptive Engagement?

or

Radical Candor and Disruptive Engagement

 

Spring Forward Monday™ is March 13, 2017 – A Square Wheels® Solution

Okay, March 13 is a Monday. But it is also the Monday after Sunday morning’s loss of an hour’s sleep as we set the clocks ahead each Spring. AND, it will be one of the low productivity workdays, since you know people will be dragging. (How many do you think will go to bed an hour earlier on Saturday night? Plus, there are lots of statistics on the measured impacts!)

Spring Forward Monday should be engaging and motivatingSo, with most people dragging, and this to be a known problem, why not choose to do something differently? Why not recharge their batteries and increase involvement (known to be low in general) and motivation (generally low) and teamwork (sometimes very spotty) by having a meeting focused on their issues and their ideas for improvement?

Choose to be a Draggin’ Slayer. Seize The Day! Choose to focus on rebuilding some energy and gaining ideas for improvement.

Spring Forward Minday illustration on involvement by Scott SimmermanYou can probably expect some low energy from your people. But our experiences show that this will be short-lived as people get involved with the Square Wheels® metaphor as a vehicle to discuss issues and problems — and there are lots of Square Wheels out there! Simply talking about perceived Square Wheels will generate many Round Wheel solutions to make things roll more better faster.

Square Wheels is a metaphor to use on Spring Forward MondayPeople want to make improvements and people will work on teams to look at the ideas for improvement and offer ideas for implementation. It is just that they need the collective thinking of the group to really understand the issues more clearly and to better define some solutions.

Spring Forward Monday - A Square Wheels / Round Wheel opportunity for engagementAnd it is a fact that people are pretty good problem solvers, when they know that something IS a problem and they have perspective and resources and support. They can find solutions and if the solutions are their idea, they will be more motivated to implement those ideas. It is an issue of ownership and active involvement; you really cannot push them to make improvements you think are needed, since they resist your changes…

Nobody ever washes a rental car.

Square Wheels are designed by Scott Simmerman and are a tool for innovationSo, it is about choice. Your choice to simply continue to do things the same way or to involve and engage your people to look at things from different perspectives and define some issues and refine some ideas for workplace improvement. This kind of session can be held at the front-line worker level or even among the top management team, although workplace realities would suggest that the people pushing the wagon know a lot more about the realities and problems than the wagon pullers.

Most organizations do have the tendency to work like this and we will note that our experience proves that the Round Wheels are already in the wagon — those good ideas already exist. It is simply a matter of identification of the better ideas once the bad ones are recognized for what they are.

The reality is that the Square Wheels® actually DO work, they just do not work smoothly…

Square Wheels One is a metaphor for performance improvement by Scott Simmerman

Square Wheels® One is our main illustration about how things really work.

So, with that perception about how things really work, you can use your imagination to guess at what might be done differently. You can choose to be a Draggin’ Slayer on Spring Forward Monday™ or continue to let things thump and bump. You can choose to improve involvement and engagement by involving and engaging your people in a new vision of how things can roll to the goal.

People WANT to be involved. Even the ones that say they don’t will get involved and engaged, since they so-often complain about how things are working and this is the perfect venue for them to contribute! So choose to involve everyone. Let people make some better choices and own the process of implementing workplace improvement.

Square Wheels engagement on Spring Forward Monday by Performance Management CompanyIf we have gotten you interested, here are some simple resources. One is a 2-minute video overview of the whole idea.

Spring Forward Monday Video Overview of Square Wheels

You can also purchase a complete $25 toolkit to support your effort with our metaphors and materials. The package contains:

  • The Square Wheels One image
  • A Leader’s Guide for facilitating the session
  • Participant Worksheets/Handouts
  • A collection of Square Wheels Posters that can be used as anchors to the insights gained as the group rolls down the road.

Spring Forward Monday Square Wheels Toolkit for involvement and motivation

And, you can access The Square Wheels Project to complete a 30-minute optional course on facilitating workplace improvement through facilitation. It is a general course, but focused on our metaphors and worksheets. And it costs only $10 as we gain traction for our approach to organizational performance improvement and motivation of workplaces.

The Square Wheels Project is about facilitating engagment and improvement

We are working hard to make this simple tool available directly to supervisors and managers who need simple and effective tools for motivating their people. Doing this on Spring Forward Monday™ would be a nice touch, but doing one of these sessions any time would be impactful.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

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“Spring Forward Monday” For Workplace Improvement

Monday’s, most typically, are the least favorite day of the work week but the Monday following the Daylight Saving’s “spring forward” time change, arguably, should be considered the worst of Mondays being that people find it even more challenging to face this workday since they are still adjusting to having lost an hour from their lives the day before. According to numerous studies, the attitudes and happenings around this lost hour cause this Monday to be particularly low in workplace productivity.

What might you be doing to counteract the loss of productivity that will most likely occur in your workplace on Monday, March 14, 2016?

Square Wheels Spring Forward Monday with feet and plane 1

At Performance Management Company, we’re always looking for opportunities that can bring about employee engagement and workplace improvement for better organizational success. Realizing that Monday, March 14th is that special kind of day that needs a good reason for getting up and going to work, we’ve got a concept and solution for turning it into a rewarding workplace happening day and we’re calling it,

Spring Forward Monday!

What is the Spring Forward Monday Concept?

Managers and leaders can gather their employees together and seize Monday, March 14, 2016, as day for workplace improvement by inviting ideas, innovation and involvement for improving workplace practices. By doing so, people can get away from their desks and become energized by taking part in a process that can make a positive difference for everyone.

How Can You Do This?

It’s simple. Facilitate a session that will stimulate and engage employees in sharing their perspectives and ideas for making a better workplace. Doing so will give them a feeling of empowerment and an opportunity to create improvements and increased workplace happiness.

If you’d like a way to successfully approach this, we designed The Stupidly Simple Square Wheels Facilitation Toolkit for just this type of occasion with everything needed to create an interactive and engaging session with serious outcomes. The gist of this Toolkit is the Square Wheels One illustration that elegantly generates thinking, creativity and humor as people react to it and its lead-in statement, This is how most organizations really work.”

Here’s a quick, illustrated video showcasing 
how facilitating
Spring Forward Monday 
in your workplace will cause people to 
“Wake up and Energize for Improvements.” 

You can purchase this Toolkit here for only $24.95, for a one-time cost with unlimited use with any number of people.

This Toolkit provides both the original black and white line-art Square Wheels One illustration and the new Lego image of Square Wheels One
giving you the choice of using either version.
Square Wheels One - copyright 1993, Performance Management CompanySquare Wheels image using LEGO by Scott Simmerman
Here’s what’s included in Toolkit:
  • The Square Wheels One illustration (in both the original line-art and its Lego image)
  • A Leader’s Guide for facilitating the session
  • Participant Worksheets/Handouts
  • A collection of Square Wheels Lego Posters that can be hung in the workplace as anchors to the insights gained.

All yours for only $24.95!

Whether you choose to use this Toolkit or prefer to consider another way to approach the Spring Forward Monday concept, it surely makes sense to make a difference in everyone’s present and future workdays through involving them and energizing them in the journey forward.

Make Monday, March 14, 2016 your
Spring Forward Monday!

For the FUN of It!

Dr. Scott Simmerman is a designer of team building games Scott small picand organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on themes of People and Performance is here.

Daylight Savings Time – Myths, Realities and Impacts

I’ve been playing with Spring Forward Monday as a proposal to take some time and celebrate employee involvement and to ask for ideas to improve organizational performance and productivity. You can find more about that idea here:

Spring Forward Monday Square Wheels toolkit logo

And I had read a good bit about the day, but not really known much. Here is what I found out, much to my surprise.

I was thinking that it was an American phenomenon and that it occurred only in the US, proposed by Ben Franklin or Franklin D. Roosevelt or someone a long time ago.

The modern idea was actually first proposed in 1895 by an English-born New Zealander. It was first implemented by Germany and Austria-Hungary on April 30, 1916.  Many countries have used it at different times and it has been more consistently implemented since the energy crises of the 1970s, according to Wikipedia.

It is currently used worldwide (see graph from wikipedia below). A few countries have gone to permanent DST, such as Argentina, Iceland and Russia. It simply changes the times of sunrise and sunset, but that is really for early risers.

Colors are northern hemisphere and southern hemisphere DST countries

Colors are northern hemisphere and southern hemisphere DST countries

When implemented, clocks are moved ahead one hour sometime in the Spring and moved back in the fall so that there is more apparent daylight in the evenings and less in the mornings.  A study in Indiana, which has been in and out of the system, found that it actually raised electricity bills significantly when implemented…

On the other hand, it benefits sports and retail sales but makes the July 4th fireworks shows occur later for the little kids!

With the cellphone and automatic clock issues, many of the old clock resetting problems have gone away. It is estimated, however, that time lost to setting clocks in the US is about $1 billion and estimates are that the loss of sleep causes $450 million in health problems.

Setting clocks ahead means that workers are actually arriving at work an hour earlier than they had the previous week. That clock-shifted biological time does have impacts, just like you would see if you were working an hour earlier that day (duh!). The “nine to five” workday is actually “eight to four.”

This is a modern day, industrial issue, for the most part. Ancient societies were much more attuned to the actual sunrise and sunset and agricultural societies remain tied to the sun and not the time.

The truth about Ben Franklin is also interesting. Franklin is known for publishing the old English proverb, “Early to bed, and early to rise, makes a man healthy, wealthy and wise” During his time as an American envoy to France, he anonymously published a letter suggesting that Parisians economize on candles by rising earlier to use morning sunlight.This 1784 satire also proposed taxing shutters, rationing candles, and waking the public by ringing church bells and firing cannons at sunrise. Franklin did not propose Daylight Savings Time but he was known for tweeking a few cheeks now and again!

You can read a lot more about Daylight Savings Time at http://en.wikipedia.org/wiki/Daylight_saving_time and there are a number of research reports that analyze various economic impacts.

It is not always a great day, but it is an opportunity to choose to do something differently:

Square Wheels One Daylight Savings haiku Will Spring

If you are looking for a tool to use with your people to better involve and engage them, we have a very special price on a special toolkit designed for this day. For $5.95, you can rock and roll! Click on the image below to find out more:

Spring Forward Monday Square Wheels toolkit

For the FUN of It!

Dr. Scott Simmerman

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

 

Free Engagement Worksheet Tool for Spring Forward Monday

We’ve been using Square Wheels as a simple tool for employee involvement and engagement for 20 years and in our attempt to help get Spring Forward Monday started, I offer up a free handout worksheet here. Get a pdf file of the worksheet by clicking on this link:

Spring Forward Monday — What are some Square Wheels –
Handout Worksheet

You will get a handout that looks like this:

Spring Forward Monday Square Wheels worksheet

The idea is a simple one to use. You can simply hand out the worksheet and ask how the illustration at the top right might represent how things work in most organizations and then, after they discuss that a bit, ask them for some ideas as to how this works in their workgroup.

This would work and it is free. Just download the pdf and print a worksheet for each person.

As a value-added alternative, you can click on the worksheet image and go to a very special offer of a complete toolkit, including images in powerpoint, a facilitation guide, multiple worksheets and other supporting information including images you can use for promoting the idea within your organization. All for the pretty outstanding and astounding price of $5.95!!

Have FUN out there and DO make an impact.

Dr. Scott Simmerman

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

National Day of Celebration in the workplace – Spring Forward Monday

In the past two days, we have had an interesting time discussing different thoughts around a Spring Forward Monday — it’s a great idea to celebrate what is normally a pretty rough day for many workers. Monday, March 10 is the day after we institute Daylight Savings Time in many places in the US.

There is nothing “light” about Daylight Savings!

The cost to health of US citizens from losing that one hour of sleep when we spring forward was calculated to be $433.982,548 by an economics analysis firm. And when we add in even just the clock changing time, it escalates to more than $1 billion. Take the lateness to work, the above average grumpiness of the workers, and all that other stuff, it has got to be a $10 to $20 billion hit to productivity. (One wonders how many facebook posts will complain about having to work that day…)

So, let’s Reframe The Game — Let’s make this dreadful day into Spring Forward Monday and use it as a reason for supervisors and managers to have conversations with their people about workplace issues and opportunities. The research shows that these kinds of discussions are not very prevalent and that many people feel that no one listens to their ideas in the first place.

I share some ideas around this theme on YouTube — you can see it by clicking on the haiku below:

Square Wheels One Daylight Savings haiku Jump Forward

This was my idea, based on my work using simple tools for improving involvement and engagement for workplace improvement. But accomplishing the goals of Spring Forward Monday certainly do not require any tools; what we need are more conversations about issues and opportunities.

If we can help you in some way, check out our special offer on a toolkit here. But we simply hope that supervisors everywhere will simply take the time to ask for ideas and listen for answers.

Spring Forward Monday Square Wheels toolkit

For the FUN of It!

Dr. Scott Simmerman

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

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