I’ve been playing with the notion of empowerment for a long time. Heck, my first speech on this concept at an international conference was in 1995 or so… People talk about empowering others, like they could make the choice and pull people around on strings or something. Well, it just isn’t that easy.
So, I learned how to do a simple thing with a really funny name that works pretty well. Let me explain…
Many if not most organizations have talked about “empowerment” as a motivator. They embed the word into their mission statements. They talk as if they can actually accomplish this and implement improvement and change simply by “empowering our people.”
Sorry, but most people are UN-empowered. Statistics show that maybe 30% of employees are actually engaged, defined as being actively and emotionally involved with their work and the company. It is obvious that the situation should be emproved (intentional spelling error).
(I posted up a solid article on ideas for engaging the unengaged here)
The good thing is that it is EASY to talk about empowering others. But go ahead– EMPOWER ME TO DO SOMETHING. ANYTHING. You just cannot do it. It is not your choice and you have no influence on me. One person cannot empower another. (Heck, I did have two teenagers years ago — I was going to say “different teenagers” but I realize that the phrase is redundant).
So, leaping toward the actionable and intuitively non-obvious reality, I proposed that one of the roles of any manager — and one of the things that they can do and that has a wide variety of positive impacts on people and performance — is to do something I call:
If so many are un-empowered, what actions of a manager might serve to remove or modify that situation so as to remove those things that people think or choose to allow to get in the way of them acting empowered?
My approach is to focus on Roadblock Management. Identify the different kinds of roadblocks so as to enable people to use APPROPRIATE strategies to deal with them.
You can find a pretty simple explanation of my approach to this on my informational website: http://www.squarewheels.com/scottswriting/roadblocks.html
You can find a simple toolkit with the resources and powerpoints and all that at:
Have FUN out there, dis-un-engaging people and feeling the benefits of a more involved and engaged workplace.
Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant. Connect with Scott on Google+ – you can reach Scott email@example.com
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