Three new “posters” using the same Square Wheels One image all came together in my head this morning, as a way to tell a real story about what managers need to consider doing differently to impacting people and performance. These are all part of my “culture wall” thinking about how we can share images and ideas to get everyone thinking about innovation and improvement. Plus, keeping it simple!
The first thought is about clearing the way about what we are doing and why. What IS our purpose in working and rolling things forward? And are we really making any good progress in that regard?
Sure, we can all work hard at pushing and pulling and meeting our goals and desired outcomes, but are we doing things in the best and brightest way? Do the wagon pushers share the same goals and purposes as the wagon puller? Are we communicating the desired overall outcomes clearly and are we taking advantage of all the available resources?
The next idea is the simple concept that we all have blind spots in how we view the world around us and that we can make better decisions the more we see and consider. Are we taking advantage of hindsight and considered ideas about how things are really working or are we letting our biases and past experiences blind us to new realities and new paradigms of operation?
The idea and inspiration for the above came from an excellent article about thinking and making smart decisions published on Farnham Street. There are all sorts of anchors to ideas for doing things more better faster and for making better decisions by expanding the visible universe.
In other words, “Don’t Just DO Something, Stand There!”
The last idea in this short series anchors to the idea of continuous continuous improvement and the reality that we need to KEEP changing and improving, that this is not a one-stop-shop kind of endeavor.
Asking one question is a really good idea. And asking a followup question about implementation or next steps or other issues and opportunities is what will help to generate that active involvement, trust in listening and acting, and generating real improvement. There are LOTS of available ideas around improvement in your workplace, if only the managers would ask (and then listen) and the employees felt better about offering their thoughts. And there are some pretty simple things to do to improve innovation if we can change some perceptions and behaviors.
We have been focusing on the issues around active involvement in workplace improvement since 1978 and playing with these simple ideas of using metaphor and facilitation to help impact people and performance. I wish that we had somehow had more impact, since the issues and opportunities seem so straightforward.
Why can’t managers simply ask their people for ideas about improvement? It would go such a long way and have so many positive impacts…
For the FUN of It!
Dr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.
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