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Santa’s Square Wheels Culture Wall

A Culture Wall helps to define the values, beliefs and behaviors that an organization or individual supports or aspires to accomplish. It serve the purpose of being a place of communications and consideration, where themes and ideas can be shared and discussed. And given that the Holidays are upon us, we thought you might find Santa’s Thoughts on His Culture Wall to be the gift of an idea worth considering for your workplace:

Season’s Greetings from Santa, the Elves and Reindeer!
   We’re happy to share news of our Workshop’s good year!
We’ve improved our production and general good cheer
  Cause we feel we can freely share our ideas around here!

To that effect, we’ve created something we all hold dear
   And that’s our 
Culture Wall that makes sense and is clear,
Because it displays valuable ideas to which we adhere–
And it hits home to all of us–Santa, Elves and Reindeer!
 
   Try creating your own 
Culture Wall of concepts you revere;
  You’ll find it supports a most gleeful working atmosphere!
       By inspiring us and acting much as would a reflecting mirror,
We examine our behaviors and generate ideas to pioneer.

So, he and his team discussed possibilities and came up with this as his anchor point for discussions about performance and innovation:

If you would find such a collection of posters and themes of interest, connect with us and we will work to make this a solid possibility for your organization. We are at the beginnings of putting a wide variety of images and quotes together into a working process. Let’s collaborate and roll things forward.

For the FUN of It!

Dr. Scott Simmerman

Dr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

New teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

Square Wheels Cartoons and Quotes Supporting a Gratitude Attitude

Joan generated her illustrated annual Thanksgiving Message to our newsletter subscribers so I thought to share it here for a more general audience. We wish all of you the best for these days and the whole year. So, here we go:


As Thanksgiving approaches, we’ve added our Square Wheels cartoons to some insightful quotes that support the idea that continually expressing gratitude and being thankful can lead to a happier, more productive and improved workplace.

Square Wheels One representing “How Most Organizations Really Work” is shown below, but if you’ll read further, you’ll find some inspiring thoughts for how gratitude and thankfulness can create a smoother journey forward for everyone:

“Gratitude can transform common days into thanksgivings, turn routine jobs into joy, and change ordinary opportunities into blessings.”  ― William Arthur Ward

Square Wheels and showing pride of ownership

 

“We must find time to stop and thank the people who make a difference in our lives.” — John F. Kennedy
Square Wheels cartoon about onboarding

“The more you practice the art of thankfulness, the more you have to be thankful for.” ― Norman Vincent Peale

Workplace Square Wheels LEGO image

 

“A moment of gratitude makes a difference in your attitude.”
― Bruce Wilkinson

Square Wheels LEGO image of celebration and gratitude

 

“The real gift of gratitude is that the more grateful you are, the more present you become.”  ― Robert Holden

Intrinsic Motivation comes from making improvement in Square Wheels
“Now is no time to think of what you do not have. Think of what you can do with what there is.” ― Ernest Hemingway

mentoring the change from caterpillar to butterfly

And, a couple of other well-known characters have this to say:

“When I started counting my blessings, my whole life turned around.”
― Willie Nelson

“What if today, we were just grateful for everything?”
― Charlie Brown

Enjoy your Thanksgiving! And enjoy the remaining year,

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

The Square Wheels Controversy – LEGO or Line-Art?

Since 1993, I have been presenting workshops internationally using a series of line-art images around the concept of Square Wheels. They can represent things that work but that do not work smoothly and they beg the question about what round wheels can replace them. Users and audiences consistently tell us that this is the best metaphor for organizational improvement or personal growth that exists anywhere.Testimonial on Square Wheels metaphor use

Generating the understanding that Square Wheels represent how things really work is incredibly easy and people get the concept readily. Cognitive dissonance then becomes one of the driving forces underlying the subsequent generation of Round Wheel Ideas for Improvement. The gap between the impact of the SWs provides motivation to decrease dissonance and improve the idea.

The controversy exists between our use of the old line-art drawings by Roy Sabean and the newer LEGO scenes, as you can see below:

Square Wheels metaphor for organizational improvement

We did a short online survey of users and the reactions were split as to which image was preferred. We asked our LinkedIn network as to their reactions and the feedback was also split. Some people prefer the old image and some prefer the new one, and there are a number of factors that underly this split.

People who prefer hands-on kinds of experiential exercises might prefer the LEGO, since they can bring the metaphor into connection with other elements or frameworks like LEGO Serious Play®. Others prefer the line art for its elegant simplicity. Other people’s reactions are mixed.

I do not think that there would be actual differences in application and usages, which can include facilitating innovation and creativity, aligning goals and values, generating active involvement and for coaching workplace improvements. We have extensive experience with both and they work seamlessly.

Facilitating discussions of issues and opportunities can also function as a team bonding or even a team building process if one then uses the discussions as an impetus for planning and then implementing new ideas.

The LEGO versions make generating stop-motion animations an easy and interesting process and we have a workshop design to use phones and inexpensive animation software to capture storylines around process improvement. The LEGO scenes make for more colorful posters and worksheets.

We would love to have your comments on the different approaches and we will send you one of our LEGO animations in exchange for a comment and signing up to our blog. Your input would be valuable and useful,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new Square Wheels-based teambuilding game,
The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

Square Wheels metaphor about performance improvement

Team Bonding. Engagement. Innovation – an Animated Square Wheels Icebreaker

Interested in a simple-to-use, engaging, experiential framework to generate active involvement in workplace innovation? Want to show a very short animation and then get people immediately talking about innovation and culture?

You will find our 40-second stop-motion animation about people and performance fantastic. Show it to facilitate people thinking about workplace improvement and then generating innovating ideas about workplace issues and opportunities.

This is a very simple discussion tool, one that operates very differently than most warm-up routines that focus on funny name tags or some silly effort to “warm people up for something.” It is a much more practical approach to filling this valuable time with relevant interactions and a generated focus on your desired outcomes.

Getting people focused on possibilities of implementing change and improvement has been the main focus of our Square Wheels® illustrations for the past 25 years. We give supervisors and managers, executives and trainers a bombproof and simple metaphor to enable people to share their ideas about what issues are at hand and what improvement ideas might be considered as alternatives to the way things work now.

How does this work?

At the core of the concept is the simple idea of a wagon rolling on Square Wheels with a cargo of round tires. It sets up the idea of choice and choices and considered alternative ways to doing things. PMC started with a line-art image and have evolved to using LEGO® as a way of enabling discussions:

Square Wheels team bonding image for team building and innovation

We would show the image and ask people, “How might this represent how organizations really work.”

Viewers would then project their beliefs onto the image and consider a wide variety of different possibilities. Collectively, a team of people would share very diverse views, which made discussions useful for team bonding as well as generating requisite team building if one moved to defining specific workplace Square Wheels and finding some Round Wheels to attempt to implement. Implementation of ideas is always a key to effective team building initiatives.

What we developed with a simple stop-motion approach with LEGO is a 35-second story, one that has no actual reality but one that would be interpreted differently by people viewing the scenario. Pulling those thoughts together through a simple facilitated discussion process is easy, and the projective aspect of different perceived realities dramatically broadens the ideas. They are quickly generating shared beliefs about what is happening, with shared thoughts on workplace improvement opportunities being one desired end result.

Watch the animation by clicking on the image below:

What do YOU think happened? 

Understand that the richness of thinking comes out when groups of people discuss their individual perceptions and thoughts about what transpired. A single person will tend to have a single view. A group will generate a shared consensus of what happened. (Note that this is a scenario and there is no reality!)

Note that there are general themes of:

  • Vision
  • Change
  • Resources
  • Innovation and Creativity
  • Leadership
  • Teamwork
  • Technology
  • Communications
  • Trust
  • Coaching and Facilitating

and that the facilitator’s comments and questions can push the group to focus on different aspects of this animation, depending on your initial framing of the video and on your desired outcomes.

Some examples of introductory, set-up comments might be:

Teamwork and Change: “I want to show you a very short video about a work team and I would like you to look for some key themes about how organizations really work to implement change.”

Setting up a Training Program: “Here is a short video. Let’s watch it and discuss. After we make some comments, we can look at it again. My goal is to relate the happenings in the video to our training…”

Innovation and implementing improvements: “In this short video, you are going to see a variety of things happening. Let’s talk about implementing improvements and change after you look at it.”

General warm up: “React to what you saw, let’s discuss those perceptions and then let’s show the video clip again…”

If you wanted to debrief this video into some actionable kinds of thinking or desired outcomes, you might prompt participants with some open-ended questions such as:

  • How did the action start? 
  • What might have caused them stop pushing and pulling, initially?
  • How did the action end? What was the last thing that happened?
  • What were their reactions to what happened? What did the Pushers see and do? What did the Puller see and do?
  • When did they feel most successful?
  • When did they feel most challenged?
  • What important things happened? What were the key points in the learning process?
  • What happened with the Square Wheel at the back of the wagon?
  • What might some of their insights have been?
  • What was the Wagon Puller’s reaction?
  • How might the people have felt about their efforts to replace a Square Wheel with a round one?
  • What was the Ranger semi-truck about? / What were their reactions to the truck?
  • What other possible endings were there? What might happen next?

If you think you might find this to be a very workable tool for your toolbox of engagement and innovation materials, hop over to our website by clicking on the icon below:

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®


Two of PMC’s team building simulations are finalists in the 2018 International Business Learning Games competition, The Search for The Lost Dutchman’s Gold Mine and the Collaboration Journey Challenge.

 

Round Wheels of Today are the Square Wheels of Tomorrow – Thoughts on Continuous Continuous Improvement

Simple thoughts on how things really work in most organizations, set up as a haiku:
In any work environment, leaders (aka wagon pullers) often lose track of what is happening at the back of their wagons.They are insulated and often isolated and it is important to remember that,
“A desk is a dangerous place from which to view the world.”
(John LeCarre)
Similarly, workers (at any level of the organizational hierarchy) will lose sight of the missions and visions and become less aligned to goals and expectations. They simply will not have the current leadership vision of where they are going and what lies ahead of them.
“If you don’t know where you are going, any path will get you there.”
(Lewis Carroll)
Here is a Dr. Seuss-style poem on The View at the Front and the Back and the issues of alignment and motivation:
Dr. Seuss poem on employee motivation and vision
Periodically checking in and talking about issues and opportunities is useful as well as motivational. Having smart management systems with clear expectations and solid feedback systems are critical, but so are occasional alignment conversations, because that view at the back is very different than the wagon puller‘s view at the front.
When it comes to productivity improvement and innovation, the ideas are also pretty straightforward. The Round Wheels of Today will, inevitably, become The Square Wheels of Tomorrow. There is a need for continuous continuous improvement of systems and processes and how people are managing roadblocks and new ideas. Thus, the necessity to step back from the wagon on occasion to see what new ideas should be implemented.
 
The exemplary performers in any organization are essentially using Round Wheels in a world of Square Wheel Wagons. They simply do things differently. And they can share those best practices with their peers, improving group performance. But the group has to feel involved and engaged, because:
“Nobody ever washes a rental car.”
(Scott Simmerman)
So, we will encourage you to work to better involve and engage and align your people, at any level of the organization, to shared goals and expectations and to focus on the reality that they all have ideas that can be implemented to improve organizational results.
Our last haiku and recommendations thus looks like this:
haiku on performance improvement and engagement
People WANT to be involved and engaged and feel part of the team, they want results of the group and their personal contributions to be appreciated. Square Wheels is a very simple approach to involving and engaging people and focusing them on things that can and should be improved.
PMC offers an online training program at The Square Wheels Project and also a stand-along toolkit of powerpoints, handouts and instructions, something we call the Stupidly Simple Square Wheels Facilitation Toolkit.
Please also note that we are also sharing reprintable posters of these scenes and frameworks for free through our poems blog and newsletter.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new Square Wheels LEGO teambuilding game,
The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

Innovation, Motivation and Supervisory Facilitation – The Square Wheels Project

There are plenty of good tools out there for generating new ideas and momentum about innovating in the workplace. We want more innovation and engagement but we seemingly do little to generate it. Workers work and supervisors supervise and we have little in the way of stimulating thought and implementing better workplace improvement processes.

Surveys continue to indicate that people feel they are too busy and that their organizations do not support risk-taking, thus they are dis-empowered to even implement proven best practices.

Square Wheels too busy to improve

The reality is that we DO operate on Square Wheels® and there are a wide variety of Round Wheels available for implementation in ANY workplace. What is required is some time to consider possibilities and some motivation to try to do things differently, what I term #morebetterfaster.

And I would like to think that our Stupidly Simple Square Wheels® engagement approach is one of the best ones for generating a discussion of issues and opportunities. You share an image, have tabletops discuss their perceptions, link to your workplace and focus on selecting Square Wheels to address and Round Wheels to implement. The discussion smokes out all sorts of things and allows for the top performers to share some of their best practices for getting things done. The ownership-involvement is also a powerful tool to help implementation and followup.

In our approach, which is readily facilitated by the managers, we set the situation that the people are pushing the wagon with Square Wheels and the cargo represent better ideas for improving the journey. Square Wheels represent the thing as they work now, with the idea that they DO work but do not work smoothly. Round Wheels already exist, so it is more about implementation than invention.

Square Wheels performance improvement tools

There are all sorts of linkages and it is really easy to facilitate a discussion of real workplace issues and opportunities. It opens mental doors and windows to allow the fresh air of performance improvement discussions.

In addition to the toolkit, we also developed a very simple and very inexpensive facilitation skills training program to teach supervisors and managers how to facilitate discussions and to involve and engage people for workplace improvement purposes. It all comes together at The Square Wheels Project.

My newest thought for how to illustrate the benefits looks like this:

Brains, Square Wheels and Round Wheels, an image by Scott Simmerman

Our goal is to get people to step back from their wagons and look for new or different or better ideas to make improvements. Perspective is a key to choosing to do things differently. And once people identify and label something as a Square Wheel, they are driven to find the round wheel to fix it. You can also think of it as Disruptive Engagement, since it all happens at the front-line levels of an organization, away from the controlling influences of HR and senior management.

Your thoughts on this simple process would be great! You can also check us out at TSWP to see how we are rolling all this forward. These images and the approach are a truly effective as a tool for organizational improvement, coaching and simple innovation, created

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

Branding, Change, Marketing and Square Wheels

We sell simple tools for communications and engagement and have been doing it now for 25 years. We had a consistent brand image for 20+ but then decided to shift and now we are faced with the perplexing problem of shifting again. I am guessing that this is a common problem but also asking for some perspective and dialog, since what we do is about communications and engagement. (Can you see the paradox there?)

Stay tuned if you want to receive a free engagement toolkit!

My trademark is Square Wheels®. And started out using this image as an engagement and development tool in the context of,

“How might this illustration represent
how organizations really work?”

The original image, with so little context, works wonderfully as a Rorschach test, in that people projected their beliefs onto it and the responses from a group of people were pretty amazingly diverse and creative. It always worked to generate great ideas about issues of the things that did not work smoothly and the Round Wheels that already existed and could be implemented. The year was 1993 and the image looked like this:

Square Wheels® is a registered trademark of PMC and © 119.This wagon rolled forward for a LOT of years and lots of miles, with me presenting sessions in almost 40 countries and initially selling transparency-based books and then powerpoint illustrations as toolkits for change, motivation, etc. It got me to be known as, The Square Wheels Guy.

But more recently, things happened and we started shifting over to using LEGO® blocks and Technics people to represent the themes and ideas, creating various scenes and frameworks that continues today and have moved into our other product designs and toolkits that continue to evolve.

Those images and scenes anchor to the same metaphor but represent themselves this way:

Square Wheels One LEGO image by Scott SimmermanAnd we think this is a big improvement. The goal of showing the image is to generate active involvement and diverse thinking about how things work and what things might be done differently. The key points are quite obvious and people project their thoughts about their workplaces onto the visual.

These conversations around what it might represent as an organizational reality tend to focus on people, engagement, active involvement, innovation, leadership, motivation and similar. They are about issues, opportunities and implementation. They are about innovation and best practices and collaborative dis-un-engagement.

And we package a number of very simple toolkits as well as an online course so that supervisors and team leaders can learn facilitation skills. We have also used the LEGO scenes to create some stop-motion videos, which are easy to do and which would be much harder with line art.

This is NOT rocket science, to show an image and generate a discussion. It is a powerful but elegantly simple tool to generate real discussions about perceived workplace issues.

In our efforts to broaden exposure, we engaged with an organization to sell an Icebreaker toolkit around this theme to their customer base, which is different than mine but very congruent. It is a framework for collaboration and co-marketing that seems to have no downside.

As the two companies discussed this Icebreaker possibility, her staff came up with the idea of using a different representation of the Square Wheels® theme and suggested using an image that looked like this:

An alternative version of Square Wheels OneSo, I am faced with a marketing decision with a variety of factors.

  • Does the above image represent an improvement or is it simply a dilution of my intellectual property?
  • Is the image itself going to generate better discussions about organizational reality and issues and opportunities, since it IS a very different scenario and has different features.
  • Is the last image going to get the positive reactions from discussion participants like the first two does?

And another set of questions:

  • If you were to change the latter image, how would you change it to improve its effect in generating engagement and ideas?
  • Which image do you personally prefer and why?

Your thoughts on the above would be most appreciated, and if you share a useful informative considered opinion or idea as a comment, I will send you a free toolkit to play with,

 

For the FUN of It!

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Scott and Dan Stones built The Square Wheels Project as an LMS, sharing tools and training to support Disruptive Engagement in the workplace.

Visit The Square Wheels Project at www.TheSquareWheelsProject.com

Connect with Scott on Google+

You can reach Scott at scott@squarewheels.com

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of T
he LEGO® Group®

© Performance Management Company, 1993 – 2017. All Rights Reserved.
PMC has no affiliation or relationship with The LEGO® Group®

Please Note: The offer of a free Square Wheels Toolkit is limited to the first twenty (20) people who share a relevant and useful comment about the image dilemma and its resolution.

 

 

Managers – How Square Wheels can impact their workplaces

I got three fast notes from an HR director from an Indian company this morning. He and I had started chatting about organizational development and he wondered how my tools could impact the workplace, if they worked for managers, which one would be best and the difference between the downloadable and the LMS. And this happened in four successive short emails…

So, I started responding and realized it would make a good blog, since the focus is on helping managers impact organizational performance, and keeping things simple and straightforward.

So a few thoughts to frame this discussion:

  • All of my products are designed so that managers can deliver them without any support from Training or HR. That simply makes sense, given how isolated those departments can be from organizational reality. They are simply too busy doing other things of a higher priority to directly help managers.
  • Managers NEED tools to help them improve active involvement and clarify organizational alignment and deal with issues of people and performance.
  • Simple straightforward packages that do not require heavy train the trainer or psychological principles are much more useful than the complicated models that we often use in consulting or training. Simple tools to address real problems in straightforward ways are simply better, if they can be made available.
  • Tools to involve and engage workers for process improvement and innovation or to help actively involve and engage them in productivity increases are practical, and those that build teamwork and collaboration are even more important over the long run.

Managers need to be better motivators and workers need to be more innovative and productive and motivated.

But managers and supervisors are often incredibly over-burdened with other responsibilities and priorities that it makes their interpersonal communications very hard to accomplish. One survey said that managers have more contact with their remote workers than they do with the people who share office space with them.

What I have been writing about lately is the theme of Disruptive Engagement, with the premise that ideas coming from the bottoms up are so much more likely to actually occur than things driven from the tops down. You can read more about that in my other posts on leadership and innovation.

And managers have to be more actively engaged in their workplaces and with their people. To illustrate, Gallup found that managers working for engaged leaders are 39% more likely to be themselves engaged and that employees working for engaged managers are 59% more likely to be engaged, something they referred to as The Cascade Effect.

Of course this makes logical sense but the numbers are pretty startling if you consider the flip-side and the issues around working for UN-engaged leaders and managers. Gallup also reports that 51% of managers are not engaged and that 14% are actively disengaged. Scary.

With The Square Wheels Project, we offer an online training program that any supervisor can take to improve their group facilitation and team building skills and they also get a Square Wheels Toolkit of powerpoints and worksheet handouts to capture ideas and generate considered alternatives for improvement.

With the Stupidly Simple Square Wheels Toolkit, we offer a complete and easy to understand powerpoint-based training program, basically the materials supported by The Square Wheels Project but without the online training videos and other supporting modeling of delivery ideas.

The idea is to hold workplace meetings focused on identifying things that do not work smoothly for people and then identifying possibilities for improvement. I mean, what worker, where, does not have ideas to make things work more better faster? But nobody listens to them and few bosses seem to care, so those ideas simply languish. The beauty of Square Wheels is the generality of the metaphor – things thump and bump but Round Wheels are already in the wagon. Don’t Just DO Something, Stand There!

So, now that we have people talking, things can progress like this, with the first image representing a compendium of workplace realities, present day:

Square Wheels Project Motivational Reality in the workplace

But then we start talking and acting on ideas:

Active workplace improvement starts things rolling

And, if we follow through and keep communicating as well as involving and engaging other people (recruitment), we can see more of some things like this:

More weeks and more celebrations of improvements in organizational development

Idealistic? NO. There are thousands of examples of this kind of impact, person to person. While there is no silver bullet since organizational cultures and issues around trust and leadership vary so widely, the reality is that Ask and Ye Shall Receive actually works quite well when one involves and engages teams of people in the improvement of their own work environment.

Lastly, we need to upskill the workers and managers on their issues of Dis-UN-empowerment and Dis-UN-Engagement, which is otherwise called Roadblock Management. People need the tools to mentally manage the issues that appear when any kind of change process is happening and having peer support for improvement is a valuable factor. We have a simple toolkit and model for Roadblock Management, too!

Roadbloc Management Square Wheels Toolkit for Managers

As I said earlier, we do not believe that all this stuff is rocket science. There is an elegant simplicity in our approach, one that negates a lot of the apparent complexity that often prevents people from moving forward. Our tools are all about rolling forward more better faster.

My understanding, based on a doctorate in behavioral neurophysiology and early consulting work with people like Ed Feeney and Tom Gilbert and Ken Junkins drove me to believe that performance feedback is the breakfast of champions and that active involvement and ownership is what drives real motivation. Using Square Wheels® to create a perceptual gap between how things are and how they could be (Round Wheels) is simple cognitive dissonance.


For the FUN of It!

Scott Simmerman 2016Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

One of the best team building exercises in the world, as rated by his users, is The Search for The Lost Dutchman’s Gold Mine, which focuses on leadership, collaboration, alignment and focuses on implementing the collective performance optimization ideas.

Connect with Scott on Google+

You can reach Scott at scott@squarewheels.com
Twitter @scottsimmerman

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

Spring Forward Monday™ is March 13, 2017 – A Square Wheels® Solution

Okay, March 13 is a Monday. But it is also the Monday after Sunday morning’s loss of an hour’s sleep as we set the clocks ahead each Spring. AND, it will be one of the low productivity workdays, since you know people will be dragging. (How many do you think will go to bed an hour earlier on Saturday night? Plus, there are lots of statistics on the measured impacts!)

Spring Forward Monday should be engaging and motivatingSo, with most people dragging, and this to be a known problem, why not choose to do something differently? Why not recharge their batteries and increase involvement (known to be low in general) and motivation (generally low) and teamwork (sometimes very spotty) by having a meeting focused on their issues and their ideas for improvement?

Choose to be a Draggin’ Slayer. Seize The Day! Choose to focus on rebuilding some energy and gaining ideas for improvement.

Spring Forward Minday illustration on involvement by Scott SimmermanYou can probably expect some low energy from your people. But our experiences show that this will be short-lived as people get involved with the Square Wheels® metaphor as a vehicle to discuss issues and problems — and there are lots of Square Wheels out there! Simply talking about perceived Square Wheels will generate many Round Wheel solutions to make things roll more better faster.

Square Wheels is a metaphor to use on Spring Forward MondayPeople want to make improvements and people will work on teams to look at the ideas for improvement and offer ideas for implementation. It is just that they need the collective thinking of the group to really understand the issues more clearly and to better define some solutions.

Spring Forward Monday - A Square Wheels / Round Wheel opportunity for engagementAnd it is a fact that people are pretty good problem solvers, when they know that something IS a problem and they have perspective and resources and support. They can find solutions and if the solutions are their idea, they will be more motivated to implement those ideas. It is an issue of ownership and active involvement; you really cannot push them to make improvements you think are needed, since they resist your changes…

Nobody ever washes a rental car.

Square Wheels are designed by Scott Simmerman and are a tool for innovationSo, it is about choice. Your choice to simply continue to do things the same way or to involve and engage your people to look at things from different perspectives and define some issues and refine some ideas for workplace improvement. This kind of session can be held at the front-line worker level or even among the top management team, although workplace realities would suggest that the people pushing the wagon know a lot more about the realities and problems than the wagon pullers.

Most organizations do have the tendency to work like this and we will note that our experience proves that the Round Wheels are already in the wagon — those good ideas already exist. It is simply a matter of identification of the better ideas once the bad ones are recognized for what they are.

The reality is that the Square Wheels® actually DO work, they just do not work smoothly…

Square Wheels One is a metaphor for performance improvement by Scott Simmerman

Square Wheels® One is our main illustration about how things really work.

So, with that perception about how things really work, you can use your imagination to guess at what might be done differently. You can choose to be a Draggin’ Slayer on Spring Forward Monday™ or continue to let things thump and bump. You can choose to improve involvement and engagement by involving and engaging your people in a new vision of how things can roll to the goal.

People WANT to be involved. Even the ones that say they don’t will get involved and engaged, since they so-often complain about how things are working and this is the perfect venue for them to contribute! So choose to involve everyone. Let people make some better choices and own the process of implementing workplace improvement.

Square Wheels engagement on Spring Forward Monday by Performance Management CompanyIf we have gotten you interested, here are some simple resources. One is a 2-minute video overview of the whole idea.

Spring Forward Monday Video Overview of Square Wheels

You can also purchase a complete $25 toolkit to support your effort with our metaphors and materials. The package contains:

  • The Square Wheels One image
  • A Leader’s Guide for facilitating the session
  • Participant Worksheets/Handouts
  • A collection of Square Wheels Posters that can be used as anchors to the insights gained as the group rolls down the road.

Spring Forward Monday Square Wheels Toolkit for involvement and motivation

And, you can access The Square Wheels Project to complete a 30-minute optional course on facilitating workplace improvement through facilitation. It is a general course, but focused on our metaphors and worksheets. And it costs only $10 as we gain traction for our approach to organizational performance improvement and motivation of workplaces.

The Square Wheels Project is about facilitating engagment and improvement

We are working hard to make this simple tool available directly to supervisors and managers who need simple and effective tools for motivating their people. Doing this on Spring Forward Monday™ would be a nice touch, but doing one of these sessions any time would be impactful.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

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Santa’s Square Wheels Performance Improvement Poem

A special Holidays greeting to you with the hope that an illustrated “Getting Santa Rolling” poem might add a touch of fun to your days.

Each year at this time, my little company sends out a seasonal greeting anchoring to either our Square Wheels illustrations around engaging people in making improvements or to our Lost Dutchman game about collaboration and teamwork. This year, it’s the Square Wheels theme that is the poem’s focus since after 25 years of using original line art we’ve transitioned to using LEGO images for a more playful representation of, “How most organizations really work.”

Since other mailings have gone out to my contacts in LinkedIn and to our subscribers, apologies if you get this twice. We would simply like to wish you the best for a great year ahead and for your having some positive impacts on the people around you. Here is what we had to say about getting Santa rolling this year:

A santa square Wheels poem

Getting Santa Rolling….
 Santa One
Things look too bumpy for Santa, his Elves and Reindeer!
How they’ll get flying with those Square Wheels isn’t clear.
Santa Performance Poem illustration in LEGO by Scott SimmermanSanta, ask your teams to stop & look in their “wagon”
As solutions exist there that’ll keep it from draggin’.Santa Performance Poem illustration in LEGO by Scott Simmerman

Then the Elves and Reindeer could quite easily share
Their ideas for how things could work better there.

Santa Performance Poem illustration in LEGO by Scott SimmermanBy Asking and Listening you’ll most surely generate
Engagement and motivation leading them to innovate!

Santa Performance Poem illustration in LEGO by Scott Simmerman
Their Round Wheel thinking will give them insight
into how to implement to make things quite right.
 Santa Performance Poem illustration in LEGO by Scott Simmerman
Then all will gleefully rejoice as Christmas time arrives
Knowing their Round Wheel ideas got Santa in the skies!
Santa Performance Poem illustration in LEGO by Scott Simmerman
Those Square Wheels exist everywhere, you’ll see,
But the Round Wheels are reachable—ab-so-lute-ly!
Santa Performance Poem illustration in LEGO by Scott Simmerman
Managers who involve workers with positive intent
Offer everyone involved a gift of empowerment!
Santa Performance Poem illustration in LEGO by Scott Simmerman

“Getting Santa Rolling” aligns with our mission to support Supervisors, Managers and Leaders with simple tools for facilitating improvements leading to a happier and better workplace.

If you’re interested in strengthening your facilitation skills, you can do that easily through online learning and support by joining The Square Wheels Project where you’ll receive self-paced learning and materials for making a positive difference in your workplace. Check it out here:

Scott Simmerman's Square Wheels Project for Performance Manaagement

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

WHAM! The Square Wheels Guy sees a Round Wheel

I shared this story with a couple of associates last night and both said I should blog about it. The situation is where some guy (me) who deals in Square Wheels and Round Wheels finally makes an improvement because he finally sees something as a Square Wheel, something operating that way for almost a year. Seriously…

My house has one room set up as an image production area and we got some green screen cloth and used a 5 foot by 3 foot table as the base on which to set up our various Square Wheels scenarios and images. We have good lighting sources and a tripod for using my iPhone to take pictures. We even have a remote control so we can keep the camera still while we do some stop-motion movies. (We will start publishing some animations in January – an amazing fun way to be creative and get some key learning points across.)

Santa flying with elves watching and Round Wheels on the Square Wheel sled

Anyway, I thought that we had production down to what was a science. Simple set up, hit some light switches and get out the iPhone, with auto upload to the cloud and downloading to my computers. Neat!

But there were small problems. In some shots where we had wider images, like with Santa and the reindeer plus some elves at the back, we were getting the sides of the screen to come into view at the back. That resulted in me having to move LEGO more toward the back to control the angles and image quality.

On Thursday, Joan and I were shooting Santa shots (new poem will be published) and I sat there and heard voices in my head saying, “Why don’t we rotate the table so that it changes from 3′ wide and 5′ long to being a more usable 5′ wide and 3′ long?”

Why was it 3 x 5? Because the table fit neatly along the 5 foot wall to the left and we had a light box sitting on the table when we first started. But then we moved the table away from the wall when we went from shooting within the box to a back-screen open arrangement. We kept changing backgrounds, raised the height of the table and did other things but we never bothered to rotate the table. It worked as it was, but it did not work smoothly. It took 5 minutes to make a really useful fix…

My own Square Wheels metaphor winds up whacking me in the side of the head. A better solution has been there for MONTHS, but I simply could not SEE it because I was used to the way it was working, Neither Chris nor Joan saw it either, and Chris helped me with all the initial set up and has taken half the pictures.

Square Wheels Image production facility The Square Wheels Project

The message and key learning point is simple:

The Round Wheels are already in the wagon.

Improvement often just requires us to stop, step back, and LOOK for ideas to make things better, rather than simply doing the same thing over and over and somehow expecting better results.

I do TRY to live my own metaphor and look for those Round Wheels.
But apparently, “not always,”

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

Monday Morning Square Wheels and other thoughts

Here is our new framework for considering how things really seem to work in most organizations, this one done as a paradoxical joke that might take a second. It is also something for consideration about the perception of reality:

Square Wheels LEGO one-liner by Scott Simmerman of The Square Wheels Project

 

Here are two of my most useful quotes:

Nothing made sense, and neither did everything else. 
     (Joseph Heller, from his book “Closing Time,“ (1994) )

It is not possible to awaken someone who is pretending to be asleep.
(Navajo proverb).

1callosamia————

Caterpillars can fly, if they just lighten up. Thus, be the caterpillar or the butterfly, but always watch out for the birds and expect changes because we go through cycles of existence. 

If you can’t be kind to others, at least have the decency to be vague.

Indecision is a key to flexibility.
A decision made is an opportunity for flexibility missed.
Thus, flexibility is a key to indecision.

“We don’t receive wisdom; we must discover it for ourselves after a journey that no one can take for us or spare us.” — Marcel Proust

“In Paris, they simply stared when I spoke to them in French. I never did succeed in making those idiots understand their language.”  
– Mark Twain

Some thoughts on Flying:
Keep thy airspeed up, lest the earth come from below and smite thee.

Basic Flying Rules:

  1.  Try to stay in the middle of the air.
  2.  Do not go near the edges of it. (The edges of the air can be recognized by the appearance of ground, buildings, sea, trees and interstellar space. It is much more difficult to fly there.)
  3.  Strive to keep the number of successful landings made equal to the number of take-offs you’ve made.

If you lend someone $20, and never see that person again, it was probably worth it. And borrow money from pessimists, since they do not expect you to pay it back.

Some managers choose to be rock solid in their commitment to flexibility. Some drink from the fountain of knowledge, others just gargle. 

“That’s like asking the vegetables how to design a refrigerator.” (An actual quote I heard a company president make when asked about the idea of employee involvement. Really!)

 

The dome on Monticello, Thomas Jefferson’s home, conceals a billiards room. Billiards were illegal in Virginia when Jefferson lived…

The term “devil’s advocate” comes from the Roman Catholic church. When 20 of the church’s most important convene in deciding if someone should be sainted, a devil’s advocate is always appointed to give an alternative view.

Management in some companies reminds me of 5,000 ants on a log floating down the river with each ant pretending they are steering and that they know where they are going. But it is not their fault, it is simply the result of their perceptions about how things work.

Scott Simmerman's Square Wheels Project for Performance Manaagement

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Check out The Square Wheels Project, our LMS for teaching Square Wheels facilitation skills to supervisors and managers.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

What is Negative Reinforcement, a Square Wheels Innovation Framework

The key point here is that removing Square Wheels has widespread, natural systemic reinforcing impacts for improving organizational results. It is a direct and simple way to impact results, everywhere.

I am a behaviorist from way back, getting one of those doctorate thingies and playing with “behavioral engineering” back in the late 70s and working with people like Tom Gilbert and Ed Feeney and Ken Junkins. The main approach was to identify critically leveraged, high-impact behaviors and then set up mechanisms to implement changes systemically, to give performers self-reinforcing feedback that enables performance improvement. It was an interesting and effective approach that certainly has applications today in so many situations. (More on feedback here)

Feedback is all about alignment and engagement, since it focuses on giving people the information they need to be high performers. It focuses on best practices and things that can be improved with focus.

We see a LOT of this in many of the gamification approaches to accelerated learning and training in general.

In reading an excellent whitepaper on gamification in general, there was some confusion in using the term “negative reinforcement” that I thought might be useful for a blog, since it does share some different enlightening information. I even did an illustration that anchors it and shows why it would have a positive impact.

Negative reinforcement is commonly used as an alternative phrase meaning punishment.

They are NOT the same. There are three things here:

  1. Positive reinforcement works when some behavior occurs and it results in a positive outcome or response, positive from the viewpoint of the individual or the team. Positive reinforcement increases the likelihood of that behavior occurring in the future.
  2. Punishment works when some behavior occurs and a negative outcome or response occurs. Punishment reduces the likelihood of that behavior occurring in the future. It is a negative outcome.
  3. Negative reinforcement works when some behavior occurs and it results in the removal of some aversive stimulus of some kind. The removal, contingent on the behavior, causes an INCREASE in the behavior. It is a positive outcome.

There are a lot of issues involved in any stimulus / response situations. There are intrinsic rewards and extrinsic rewards and contingent and non-contingent rewards and a whole lot of “past experience” operating to determine impacts. Perceived (non-actual) links between stimulus and response can generate superstitious behaviors (article here) such as blowing on dice or wearing lucky hats.

Intrinsic rewards are personal to people while extrinsic ones (like money) are added and can generate all sorts of unpredicted impacts. (more on extrinsic rewards here and here ). Candidly, I do NOT like extrinsic rewards, since most set up competition and generate both winners as well as losers. Many people (as many as 40%) have also learned that they never win, so why even try.

So, why does generating a discussion about Square Wheels® work so well to generate motivation and engagement? Why is it so bombproof as a tool for organizational development and innovation? Because it works something like this:

Negative Reinforcement and Square Wheels and intrinsic motivation

By removing some Square Wheels, the things that work but do not work smoothly, and replacing them with Round Wheels, you do the workers the favor of helping them remove some of the aversive aspects of their work and workplace. This increases the likelihood they will repeat the behaviors, both individually and collectively. You build teamwork, alignment, and collaboration and you improve communications and you get positive actions like these:

Intrinsic Motivation, Square Wheels and LEGO by Scott Simmerman

You get to go #morebetterfaster.

tswp-logo-for-chris-for-newsletter-2

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

 

Square Wheels, Dr. Seuss and “suck” or “muck?”

As we develop more and more thoughts on The Square Wheels Project, our course to teach facilitation and engagement skills to supervisors using an online LMS and our Square Wheels® tools, I will occasionally digress and do something like a Dr. Seuss poem around one of the images.

With this particular one, though, I could not decide on the best wording so I ask my team and of course, I got two different answers so I did up a third one to confuse things even more…

Let me know which of these you like best. Maybe Dan or Chris can set up a poll; that is beyond my pay grade, I think!

Anyway, here are one, two and three:

Square Wheels LEGO graphic images by Scott SimmermanSquare Wheels LEGO graphic images by Scott SimmermanSquare Wheels LEGO graphic images by Scott Simmerman

So, if you have a most liked, let me know.

The Square Wheels Project continues to roll along,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Co.
LEGO® is a trademark of The LEGO Group

 

Business Haiku with Square Wheels LEGO visuals

Here are five of my new business haiku poems, done using the newest LEGO versions of the Square Wheels® images. There are 15 or 20 of these completed, which I am posting up on Instagram. I am all energized because we are so close to going live with our course on facilitation tools and techniques for supervisors that also uses the Square Wheels main image as a tool for impacting engagement and motivation.

So here are a few of these, which I hope you will like. I tied each to the landing page of the new course, which should go live this week (Nov. 1, 2016). The course, and the social media backend, is not perfect but it sure is good!

Square Wheels haiku of engagement and innovationSquare Wheels haiku - image by Scott SimmermanSquare Wheels haiku - image by Scott SimmermanSquare Wheels haiku - image by Scott Simmerman Square Wheels haiku - image by Scott Simmerman

Let me know if you like these and you can certainly contribute a haiku of your own that I can illustrate,

For the FUN of It!

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com


Scott’s blog on themes of People and Performance is here.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

 

 

 

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