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Ideas on People and Performance, Team Building, Motivation and Innovation

Category: Dutchman Delivery Tips

Servant Leadership and The Search for The Lost Dutchman’s Gold Mine – ideas for owners

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On March 22, 2018

In Articles on Teamwork, business team building exercises, Corporate Team Building Games, Disruptive Engagement, Dutchman Delivery Tips, Engagement, executive team building exercises, Involving and Engaging People, manager as motivator, Servant Leadership, The Search for The Lost Dutchman's Gold Mine

We have a great global network of people who own and deliver our Lost Dutchman teambuilding exercise as well as tens of thousands of managers and leaders who have been through the game and understand what the basic themes and anchors represent. If you want to see a bit more about Servant Leadership and links to the exercise, read on, and apologies if some aspects of this do not make sense, since our primary audience are those experienced with the simulation. This post is about how we are altering the basic design to better link to servant leadership development and organizational cultural change.

The goal of this post is to share some of the thinking we are doing around the simple reframing of the simulation to mesh better with implementing Servant Leadership / Selfless Leadership behaviors. The theme is about involving and engaging people to optimize everything!

Let’s start here with a basic understanding about what we are doing:

Our focus is on breaking the old “command and control” leadership model and causing real reflection and change in leadership behavior. The Lost Dutchman game models seamless game facilitation behaviors and allows us to discuss game behaviors in the context of workplace collaboration and the optimization of results. This careful reframing of the basic Dutchman delivery will focus on meshing selfless leadership into team building training to generate real changes, to help leaders really understand the impacts of their behavior and choices on improving the performance of their people.

I will share some ideas and thoughts about using the Lost Dutchman game in a slightly different delivery mode, adding more collaboration, integrating delivery around the SL model more clearly, and providing ideas for better implementation of desired behaviors. This latter thought is obviously the most difficult; People will TALK about doing SL kinds of things, but then revert back to their regular behavior, the normal command and control model, if people let them. The idea is to build in more followup after the session to better install these behaviors into the culture.

Most of you know that talking about the behaviors comprising the Servant / Selfless Leadership model is pretty straightforward. The ideas are not rocket-science and the desired cultural beliefs are pretty straightforward, including:

  • General teamwork and trust among the teams
  • Understanding of normal competitiveness in the desire to collaborate
  • Collaboration as a driving force for teamwork and engagement
  • A focus on doing good works and shared success with accomplishments
  • The belief that helping others achieve their goals is important
  • Having a shared perspective and a compelling mission and goals
  • Aligned beliefs so that there is some Cognitive Dissonance about the normal kinds of extrinsic motivation and general disengagement
  • Selfless reflection and congruence on expectations and desired behaviors
  • Openness to new information and willingness to entertain new ideas; generally decreasing overall resistance
  • Disruptive bottoms-up, active dis-un-engagement and sharing of Best Practices between individuals and across departmental lines
  • Understanding of the operational culture and a focus on building a community and improving an organizational culture
  • Persuasion and recruitment to shared goals, rather than authority and control
The above are all great ideas, and few managers would disagree with items on the list as being important to their workplaces. Along these same lines, Dan Rockwell of the Leadership Freak blog shared these 15 praiseworthy behaviors:
  1. Honesty when mistakes are made.
  2. Receptiveness to negative feedback.
  3. Staying focused on tough issues while avoiding drama.
  4. Finishing. Notice when someone reaches a goal or completes a task.
  5. Positivity. When someone energizes others, notice it.
  6. Kindness.
  7. Trying again.
  8. Reaching high. The pursuit of excellence inspires.
  9. Going the extra mile.
  10. Taking action without being told.
  11. Strengths. “You are really good at … .”
  12. Positive impact. Notice how one person’s actions impact other people.
  13. Transparency. Be grateful when someone reveals their heart.
  14. Solution-finding.
  15. Sincerity.

Imagine that workplace! How would it feel to be working amongst people with those shared values and behaviors. How might it impact your personal growth and development if you really felt that the manager and the organization really cared for you? How might that workplace perform of you and teamwork among the people?

And note that there is a ripple effect of a leader demonstrating such behaviors. It can be a kind of pay-it-forward impact, generating a broader spread of such desired behaviors and allowing positive behaviors to pass through and making the workplace a better workplace.

My colleague Bob Jerus has framed things with a great model that we are working to better integrate into our LDGM-SL Delivery Framework:

A model for Servant Leadership implementationSo, how to we get there from here?

The Introduction to the LDGM exercise is easily modified to add SL themes and ideas. Plus there are ways to alter the workshop design, in general from a pre-workshop and post-workshop perspective.

Colleague Scott Knutson has been using a pre-course reading assignment about SL and key leadership behaviors that can be seen within his organization. The idea is to make these basic themes clear and understandable. He and I will write more on this and share some specific ideas in a later blog.

Scott also posts “posters” on these key themes around the room as reminders. And, we are altering the actual Introduction itself to carry some of these ideas; that is a work in progress. The basic idea is to minimize surprise and to prompt players to consider using these themes in their play of the exercise.

My suggestion is that we also use the Assay Office Version of The Mine Video within the play. I explain this change to the basic strategic planning metaphor in a blog. The initial idea was a “high profitability” version of play but the adding of an extra ounce of gold availability when mining if tabletops improve their sharing of information and resources is a powerful addition to the play of this LDGM-SL version. The teams can choose to collaborate and we can measure and show that choice in our debriefing.

Since we make all these SL themes and possibilities for choice available to the players, it is very interesting that most simply choose to do the more normal kinds of competitive behaviors, working well with their own tabletops but not collaborating effectively with the others. The competition is measurably shown to sub-optimize results in the debriefing, also. Dutchman does a wonderful job of generating those behavior gaps and causing really solid discussions about what they should be doing differently to improve their actual leadership performance and results. And using this Assay Office framework simply makes these gaps even more evident.

The impacts of improving collaboration and having more of those selfless behaviors noted by Dan (above) show themselves clearly as performance improvement opportunities. The elegance of LDGM is how cleanly we measure results and the optimizing impacts collaboration and resource sharing can have; it seems pretty unique to our design.

What other changes are possible in the normal design of LDGM that can add to the SL model?

The exercise is designed as, “twenty days of two minutes each.” That sets up play as roughly a 40 minutes of delivery time. But the reality is that the last 6 days are simply spent returning to home – there is no challenge and the last 10 minutes are simply an ending of play. So, the question was about optimizing the discussion and minimizing wasted time. The answer was a third Arctic Blast!

Given the overall design and the “limited but sufficient resources” that we give to tabletops, a third Arctic Blast would generally kill off all the teams. THAT would certainly stop play, right? So, if we showed that third Blast, we could then stop the game. We could also very accurately project final results of all teams and the group overall, showing them how things would end if they kept doing what they were doing.

So, why not end the game, show them how they would have done and then use that time to reframe their choices, change their competition to collaboration, share the information available and redistribute resources so that results were optimized and so they could see the actual impacts of more of the SL behaviors on the group, culturally and measurably.

At this point, we will help the players “do the numbers,” giving them coaching and the job aids needed to help them calculate new results based on the changes they can make. We can ask them the questions necessary to alter their culture.

  • How many tabletops have the $30 Spare Tires and could use more Supplies and Fuel ($20 and $20, respectively)?
  • How many unused Tents and Batteries are there? ($10 and $10)
  • How many Cave Cards will not be used and that can be shared?
  • How many Turbochargers are not being used? Which teams do not have Turbos?
  • How much more Gold can be mined if more teams had more resources?
  • Given that Rule Number One of the Expedition Leader is that, “they are always right,” what do you need them to do to assist you in generating improved results?

We are working on how to design this new game ending so as to mesh optimally with our SL viewpoint, to get the teams at all the tabletops to optimize collaboration and generate more of the SL desired behaviors. From those choices made and the overall desired outcomes, we envision some of our discussions to focus along these lines:

Servant Leadership Debriefing Ideas for The Search for The Lost Dutchman's Gold Mine teambuilding

Lastly, we are designing activities to followup on these key themes and the choices and commitments that the individual players will make about what they will try to do differently after the workshop. There are any number of design features for improving followup using our Gold Cards, twitter hashtags, etc. Designing small implementation work teams as part of the debriefing and post-workshop planning for culture change is pretty straightforward.

There are a variety of things that individuals can do to earn their White Hats.

Let me add one last thought. A new book by Stanford Graduate School of Business professor, Jeffrey Pfeffer, is sure to generate some discussion about leadership and oganizations. Dying for a Paycheck, published by HarperBusiness and released on March 20, maps a range of ills in the modern workplace — and how these workplace environments are literally killing people. There is an interesting overview by Dylan Walsh at
 https://www.gsb.stanford.edu/insights/workplace-killing-people-nobody-cares .

Expect more on how using The Search for The Lost Dutchman’s Gold Mine can be linked to workplace improvement as things roll forward. We are focused on generating selfless, collaborative, engaging and empowering workplaces,

The Search for The Lost Dutchman's Gold Mine uses LEGO Scenes for energy and engagement

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For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

 

Happy New Year – Simple Ideas for Reframing and Future-Focusing

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On October 29, 2017

In Articles on Teamwork, business team building exercises, Corporate Team Building Games, Dutchman Delivery Tips, experiential learning, Involving and Engaging People, Metaphors for business improvement, team building event ideas, team building exercises for the workplace, Team Building Games, The Search for The Lost Dutchman's Gold Mine

Here are a couple of ideas to make your teambuilding exercise
more fun and more effective.

We delivered a Lost Dutchman’s Gold Mine exercise for a group of managers for an international corporation starting up a factory here in South Carolina. It was my task to do some team building with the entire management team to try to help shape the culture.

The workshop went really well. But improvements are also always possible.

Team Building Exercise with Lost Dutchman's Gold Mine

Continuous continuous improvement is a mainstream belief about how things should really should operate, and there are always new thoughts on how to improve the impacts, even after 25 years of delivering these workshops. A catalog I got in the mail that evening gave me a new ideas that I thought to share about how to impact the future-focus on the participants even more.

We had spent some good time talking about how the managers in the session were going to be responsible for building a new culture, since this was a greenfield operation. And the focus of our game was about collaboration and leadership and the impacts on engagement and motivation. So, the catalog gave me an idea about what I will do on my next development program, and that is to focus the participants on the culture.

Happy New Year!

The things that these managers DO is what will determine how things operate, so why not celebrate in advance and also get them focused on their choices. The idea will be to distribute hats and clappers and have them first celebrate, and then engage in tabletop discussions about what they can do in the next few months that will positively impact their workplace.

We will have them put on the hats and clap the clappers and then say that it is January 3 and everyone at work is having fun and being productive and then to discuss what their management team did between now and then to generate such a positive workforce. What challenges did they overcome? What processes did they implement to generate collaboration and teamwork?

Another thing we did in the workshop was to give the participants cardboard finger puppets that they could play with, but that were also tools for them to have a good tabletop discussion. If they had something candid and meaningful to say to someone that was a bit uncomfortable for them, they could put on their finger puppet and let the puppet carry on the conversation.

We were playing with the idea of displacement and anonymity, but we were playing, making some fun about some reality and serious discussions that they as a team were going to need to have with each other. The finger puppet was simply a prop, a tool, and something to help lighten things up a little.

You can find all of these tools / toys at Oriental Trading / Fun Express, where we suggest you go to find tabletop fun schlock for your tabletops. There are a variety of inexpensive things we use such as binoculars, cowboy bendables, plastic badges and other things to add a bit more fun to the game materials.

Lastly, we just started distributing LDGM – 2018, a new updated version of the Lost Dutchman exercise. I just blogged about this in some detail.

You can see some of the key themes of the Dutchman game in a simple slideshare that we uploaded to show how we are now incorporating LEGO scenes into our materials to better integrate with our Square Wheels approach to organizational improvement.

 

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For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group®

Great new Lost Dutchman Teambuilding Exercise Updates

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On October 27, 2017

In business team building exercises, Corporate Team Building Games, Dutchman Delivery Tips, executive team building exercises, large group team building events, Leadership Development Game, Metaphors for business improvement, Organizational Development Tools, team building event ideas, The Search for The Lost Dutchman's Gold Mine, workplace performance improvement

One of the world’s very best teambuilding simulations just got better. And we guarantee satisfaction.

We know that this exercise, focused on collaboration between teams and themes of leadership, motivation and alignment, is outstanding. Surveys of our customer users — primarily senior trainers in large corporations plus a network of independent consultants globally – continue to confirm its effectiveness for building teamwork and inter-organizational collaboration (see survey results summary here).

From their view, The Search for The Lost Dutchman’s Gold Mine is a premier, polished and respected team building simulation, now in its 25th year of global distribution.

So, it generated a lot of interest when we started building LEGO scenes similar to those of our upgraded Square Wheels® tools into the basic Lost Dutchman introduction slides like those here:

Slides from The Search for The Lost Dutchman's Gold Mine 2018 Introduction

The real impacts come from the Debriefing slideshows and the effectiveness of the images and metaphors for engaging people in the debriefing. The idea is to add more color and context to the tabletop discussions and to the group summaries about perceived issues and opportunities. The images will also allow us to share Workplace Improvement Posters and other ancillary materials to reinforce key learning points in workplaces, something we can customize with our customers.

The use of Lego in both Dutchman and Square Wheels allow an easy sharing of ideas and metaphors between the two concepts making these tools integrate better and allowing for easy links to other content and information.

The Search for The Lost Dutchman's Gold Mine teambuilding debriefing slidesand

The Search for The Lost Dutchman's Gold Mine teambuilding debriefing slides

While we are not using any LEGO® in the actual play of the game or on the tabletops in our deliveries, it certainly adds that possibility to the play for our customers, especially if they are integrating with LEGO® Serious Play® kinds of tools or using our Square Wheels tools within their workshops.

The Updates and The LEGO scenes:

The primary edits involve the addition of our Square Wheels LEGO images into the Intro and Debriefing materials. We have moved from line-art materials in our Square Wheels® frameworks to using Lego images to represent our Square Wheels® concepts and by integrating the games with these new materials, we feel it adds another layer of interest and helps generate more active involvement with the metaphors. Some of the scenes look like these:

LDGM LEGO Images of Alignment and Teamwork
and
Images of teamwork and organizational alignment using LEGO
 Nearly every training file of each version of Dutchman (LD Pro, LD-6, LD-4, LD-3) has been rewritten and updated and folders reorganized to improve the learning process. Reports are that the materials themselves are bombproof. Understand that a unique quality of Dutchman and other PMC products is that none of them require certification nor support fees nor licenses. Most users simply buy the materials, work through the training and start delivering their programs with little or no need to contact us. NONE is required!
 If you want to see more about these materials, we uploaded a Slideshare Overview of about 30 slides.

• The benefits of updating are simple: You get a better game!

• The benefits of purchasing are simple: You get a great exercise at a one-time cost with no licensing or certification or annual fees and you always get the direct support of me, the game’s designer.

How to Receive the Updated 2018 version of The Search for The Lost Dutchman’s Gold Mine team building simulation:

If you are a new customer, we are shipping the updated 2018 version so you will benefit by our network’s 25 years of using the exercise

if you are a current owner and you want to update what you have or get a larger version, we will give you full credit for the smaller game you own toward the purchase of a version to handle more participants. (this is a limited time offer, expiring on December 1, 2017.) Please contact us for details.

Current owners can receive the Updated Dutchman files by informing us of the version you own and choosing to complete either # 1 or # 2, below:

  1. Pay $125 for Pro; $75 for LD-6; $60 for LD-4 and $45 for LD-3 updated files.
  2. Receive the updates for FREE after completing these two requests:
  3. Emailing Scott a short, personal testimonial for Dutchman that we can use in our marketing efforts,
  4. Going to the Dutchman Facebook Page, “Friend” us there and “Like” the page.

Once you have completed either #1 or #2, above, we’ll send you the new upgrades, electronically, for your specific version, it’s that simple!

Let’s hear a YEEE HA!    

LDGM Team shoudting Yee Haa Celebrating

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For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

You can reach Scott at scott@squarewheels.com
Connect with Scott on Google+

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

 

 

 

Servant Leadership – Two Great Quotes

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On August 22, 2017

In Articles on Teamwork, Corporate Team Building Games, Dutchman Delivery Tips, Engagement, executive team building exercises, improve organizational performance, Involving and Engaging People, manager as motivator, motivational team building exercises, Servant Leadership, team building exercises for the workplace

My partner sent me two quotes by Max De Pree, who published one of the most excellent books on leadership that I have ever read. Heck, we gave signed copies of it to all of the people in my Leadership Greenville class, which was a really classy thing for him to do. (And, I remember interviewing with Herman Miller because I was so impressed with their company, back a few years after I started Performance Management Company back in 1984.)

So, I got into my powerpoint file of Lost Dutchman LEGO scenes and thought to illustrate them. A team of us are moving forward with our efforts to repackage the exercise to mesh congruently with a full-day training program on Servant Leadership and the kinds of supporting behaviors that are inherent in our exercise.

A ax DePree quote using Square Wheels and teambuilding

and

Max Depree quote on leadership and followers

Working up the links to the approach of improving perceived support of managers and workers and of senior managers with their support staffs is an important part of how we view the focus on collaboration and teamwork in organizations. There is simply too much competition and too many people feeling like losers to really generate collaborative optimization. Mining as much Gold as WE can is the main theme of Lost Dutchman’s Gold Mine.

The Servant Leadership model offers us some solid links and we are moving forward with this packaging framework,

 

For the FUN of It!

Scott Simmerman 2016Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

One of the best teambuilding exercises in the world, as rated by his users, is The Search for The Lost Dutchman’s Gold Mine, which focuses on leadership, collaboration, alignment and focuses on implementing the collective performance optimization ideas.

Connect with Scott on Google+

You can reach Scott at scott@squarewheels.com
Twitter @scottsimmerman

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

Optimal Debriefing of Experiential Learning and Team Building

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On January 8, 2016

In Articles on Teamwork, Dutchman Delivery Tips, employee motivation, Engagement, experiential learning

More than 20 years of working with organizational performance improvement and team building and experiential learning has taught me a few things, I think. So, I wanted to share some reflections around how to optimize the impacts on individual and group learning as it relates to generating ideas for change.

There has always been a discussion in the experiential learning literature about the need for focused debriefing versus the inherent learning that naturally occurs. After all, how much time needs to be spent talking about the obvious?

One might think that the experience itself would be sufficient for learning to occur and that no debriefing is necessary since the key learning points are all so obvious. The other perspective is that a focused discussion and reflection are paramount for learning to occur.

Overall, I think that the key is BALANCE. Key learning points should be discussed, with the reality that some people will learn more than others and that individuals within a group will each see different things, depending on their perspectives and experiences. But spending too much time in too much detail will dull the brain and cause a loss of interest and engagement.

I take the position that individual reflection and group discussion are integral to understanding from any event and especially for building a shared commitment to doing things more better faster
(or at least differently than before!).

Learning can occur within an individual simply as a result of some experience. But I also think that reflection and discussion generate much richer learning.

As an example, let me use my Square Wheels® illustration as an example. One person looking at the illustration may come up with 2 or 3 insights as to possible meanings, where another might find 10 to 15 learning points. Commonly, a group of people feeding off each others’ ideas and comments can readily identify 30 or more key points.  And, they will have more fun doing it.

How things work in most organizations = Square Wheels images LEGO

So, reflection and some discussion DO generate a richer learning environment and one that is more likely to generate some impetus for change.

My personal belief is that an exercise like Lost Dutchman is an excuse to do the debriefing and that the exercise is merely the platform for the group learning that will occur.

The authors of “The Annual Handbook for Group Facilitators” (Pfieffer and Jones, 1983) felt that it was “axiomatic” that the processing of the experiential learning program “are even more important than the experiencing phase”. These authors even urged facilitators to take care that the activity “does not generate excess data”. Rappelling a mountainside or descending whitewater in a raft with 5 others would be the kind of experiences which would “generate excess data.”  Too much, in fact, to capture and categorize, and not much real learning would occur.

Experiential exercises offer the benefit of links to preferred information gathering and decision-making styles.  It can match with the kinesthetic, visual and auditory learning styles and confirming systems.  The various roles can also benefit when a team applies the different thinking styles to the information processing and risk-taking situations.

So, one of the benefits of an exercise like Lost Dutchman is the clean design and straightforward metaphors that allow for a relatively structured debriefing of individual and group experiences.  In all of our game designs, we pay attention to business issues and opportunities and thus structure our suggested debriefing approach to allow groups to focus on realities of the workplace as well as the applications for the future. The themes and relevance are designed to be obvious.

collaboration generates optimal results in Lost Dutchman

At the same time, shared experiences also allow the facilitator to link the program to their existing and preferred tools. Should someone be using DISC, for example, they might use the game at the start as a tool to set the stage for a discussion of possible styles or at the end to test out applications of others preferred styles toward themes of teamwork and problem solving.

If people are focused on strategy implementation, they can use the issues about confusion regarding the overall goals of the exercise – “to mine as much gold as we can” in the case of Dutchman — to discuss the reality that choosing to compete will sub-optimize overall group results, the main cause of why “interdepartmental collaboration” is an oxymoron in most organizations. The game experience helps link the choice in the game to the reality of workplace choices, helping to define what could be done differently.

a user testimonial about team building exercise

By taking the time to debrief the program, you gain the benefit of group perspective and individual learning. What you got from the game is thus less likely to be lost among the informational noise and data. And a team focused on how they handled risk, for example, will most certainly generate different insights than simple reflection by an individual; the nature of the discussion and the different viewpoints will allow more objectivity and perspective.

Years ago, I jumped a 130-meter bungee jump in New Zealand, the Nevis. It was risk-taking in some ways. But a failure to debrief on decision making and perceptions of safety and other issues did not occur and there was not a lot of learning that occurred, in reality. I see this same kind of thing in the actual learning from a lot of different outdoor adventure activities – learning will come from the debriefing and reflection and not simply from the experience itself.

picture by Robert Young

It is when the activity and its review are combined, facilitated and discussed among teams that the real benefit of the event occurs – the learning that occurs with possibilities for personal and social development. Future-pacing possible outcomes is also beneficial.

Dutchman creates a learning event which includes some interdependent elements:

  • new and challenging collaborative decision-making
  • new group team building events and
  • various learning modes related to decisions
  • various information processing needs

The challenge is to discover ways of merging these learning elements into real individual and organizational improvement. In the short term, a single element may dominate the experience, but ultimately this dynamic form of learning depends on the harnessing and intermixing of these many elements and learning that come from reflection and discussion.

The new, virtual version of the team building game for remote teambuilding

Newly Released is the VIRTUAL version of our team building simulation.

Please note that we are releasing the virtual version of Dutchman, one designed for use with remote work teams.

 

I hope that this is helpful and that you can apply it to your own learning and development events for building teamwork and improving people and performance,

 

For the FUN of It!

Scott Simmerman, Ph.D. CPF, CPT is still managing partner of PMC, but sort of retired…

Scott is developer of the Square Wheels® images and the board game version of The Search for The Lost Dutchman’s Gold Mine

Scott has presented his concepts in 47 countries and collaborates with consultants and trainers worldwide.

You can reach him at scott@squarewheels.com and you can see his profile at LinkedIn

 

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

Lost Dutchman Team Building Tips – Delivery Nuances

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On May 7, 2015

In business team building exercises, Corporate Team Building Games, Dutchman Delivery Tips, Leadership Development Game

We’ve been selling and supporting The Search for The Lost Dutchman’s Gold Mine, a powerful teambuilding exercises with anchors to collaboration, leadership and motivation, since 1993. We have owners and users of the LDGM game worldwide, so I thought I would do two things to improve that ownership experience and expand on the issues and opportunities that we support with this exercise:

1 – Continue to publish articles with ideas to improve organizational performance and link to issues of corporate team building opportunities like this blog post.

2 – Go back and add the category, Dutchman Delivery Tips, to the relevant previous posts in this blog to improve the sorting of these particular articles. You can now search that Category for ideas about improving the link of team building simulations like LDGM to your development frameworks.

Most often, people just purchase the Dutchman team building exercise and play it with their group. It is pretty bombproof and users see that it goes really well without understanding the thinking under the design and those little things that make everything pretty congruent.They get a good outcome and they are then satisfied with the way things work and are not looking for different ways to play.

LDGM Testimonial bubble Advantage Bank 100

It is surprising how seldom we get into dialogs and interchanges about other features of the design, however, even though many options are detailed in our Professional Edition of the exercise or appear in different posts of mine. And the reality is that there are any number of different nuances that can be integrated into a program to improve its connection to desired outcomes.

Let me share three different delivery frameworks:

One:  I had forgotten ALL the cards for a program up in Gaffney. SC and had an hour over lunch between the morning Square Wheels and the afternoon Dutchman delivery. Immediate panic. The creative solution to that problem became the Inventory Management Delivery Option, where I gave teams their starting inventory and we simply kept track of consumption on an inventory form (me at the Trading Post and the Supply Expert at each tabletop).

What I discovered with this delivery was that knowing exactly what resources a team had helped me manage the game immensely — I could see which team had what resources precisely and then coach teams to share resources like trading surplus Supplies for Fuel between them. You cannot really do that in the normal way the exercise played…

Two: An old friend and consulting buddy told me the game was TOO collaborative; he worked with real estate people. SO, I designed the Single Turbo version of the Tortilla Flat Video. It does not have the three Turbochargers in the Video but merely the one, thus not allowing research sharing. (It rewards strategic planning and not collaboration. Neatly.)

Three: Someone asked me, “How can we mine even more gold each day?”

That was a really really excellent question, causing me to rethink the overall design… It is awesome that questions become new ideas.

one of the game pieces of the LDGM exerciseWhat I did was to repack The Mine Video to have 16 Cave Cards (instead of 12) and I changed the instructions to tell players that by using a Cave Card, they could mine 11 ounces of gold each day. The extra Caves I include can be shared freely with other teams and each one used would generate an extra ounce of gold. We call this The Assay Office Version, since the Trader can report to another person (at The Assay Office) to track the gold mined over the days (leaving the Provisioner to simply bank the game).

You can purchase this complete tool, with instructions and delivery options, at this location on our website. It is about optimizing overall profitability and it adds another collaboration element to the play and discussion.

You can actually see when the collaboration between the teams starts and you can count the unused Cave Cards and you can add the number of extra ounces produced by the planning — getting the Mine Video. Each unused Cave Card loses $250 in results. Measurement of results adds more impact in your debriefing and linking back to the reality of the workplace!

(And, yeah, I can do all that / any of that by myself when I deliver the exercise for groups of 5 tables or less, although it IS a bit chaotic!)

None of this appears in the LD3, 4 and 6 games but this and more is in the Pro Version (but not mentioned directly in the Rental stuff, simply because it is too nuanced for a single use in a large group… But these kinds of enhancements can be integrated into all the LDGM game deliveries.

We believe that the Lost Dutchman’s teambuilding exercise remains as one of the absolute best simulations in the global marketplace for collaboration and leadership development games. If you are interested in a solid corporate team building simulation, drop me an email,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Engaging Senior Managers in Large Group Teambuilding Events

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On April 1, 2015

In business team building exercises, collaboration, Corporate Team Building Games, Dutchman Delivery Tips, employee engagement, employee motivation, executive team building exercises, Involving and Engaging People, large group team building events, motivational team building exercises, team building exercises for the workplace, workplace performance improvement

The Search for The Lost Dutchman’s Gold Mine (LDGM) is a powerful team building simulation that we have been running since 1993. And the initial thoughts on designing the operational side of the game was to make it very simple to deliver, with the idea that the exercise could be run by senior executives.

My goal was to put forward some ideas that can be used with any large group event where involving the senior manager team would be useful for the visibility and for their collaboration. But, I did frame this blog up around my flagship team building game. The ideas should stand on their own, however.

Since we rolled it out, it is great to get the stories about successes in such frameworks, since the impacts of the senior managers leading the play and the debriefing would obviously be much more effective in sending messages than if outside consultants or people in training were running the program. Plus, with the simple design, we could also run very large groups, seamlessly, making the exercise ideal for big group events of 100 or more participants.

A while back, a sole practitioner was asking me how to staff up a large group delivery of the program and how to optimize the debriefing. A perfect question, actually. How better to sell the program than without the added costs of a bunch of facilitators and with the involvement of the senior staff of the organization in the delivery. So, let me elaborate:

First of all, Dutchman is one of the truly great team building exercises that works well with really large groups. My largest session was 600 people, but a software company in India holds the record with 870 people in one room at one time, with a solid debriefing linked to their specific issues and opportunities.

The large group play of Lost Dutchman's teambuilding exercise

Generating real organizational change or aligning people to the new company strategy is always an issue – how does one generate real involvement and alignment and ownership among the senior management team and then among all of the key performers? I think that active involvement and engagement and understanding along with clear discussions about past and future choices for changes and behaviors is what generates impact and value.

Delivering a large group event using the exercise actually represents a unique and unparalleled opportunity to really accomplish some executive team building. Here’s why:

  • Senior managers like to respond to challenges, and what better challenge than having them learn to facilitate a program that generates alignment of their own people toward the organization’s goals and objectives.
  • Senior managers will often talk team, but they operate their own groups in a way to isolate them from real inter-organizational collaboration. We hear the term “silo” enough to know that it represents real organizational reality. So putting them into a situation where their teamwork together is required for effectiveness makes it easier to get these behaviors down the road. Working as a team generates teamwork, especially when there is followup and discussion about the impacts.
  • Instead of some unknown people running around during a facilitated event, why not have these managers walking the talk and supporting teamwork and sharing resources and behaving congruently?

In the Dutchman exercise, the expressed goal is, “To mine as much gold as we can and to generate an optimal Return on Investment.”

We get the managers aligned and congruent with the above as part of the game and as part of the debriefing on what changes need to be made to impact and optimize organizational results.

Dutchman was designed to be easy to facilitate — As part of my initial thinking about how it should play, I did not want my company to need a staff of people to do licensing or certification nor did I want to make the exercise too hard for players to understand. I also wanted non-training people (managers) to be able to deliver the game — we have had many line managers run the exercise over the years with great success. (You can see 30+ testimonials by clicking on the image below.)

A testimonial on The Search for The Lost Dutchman's Gold MineDutchman has had 20+ years of polishing to make it into a very straightforward team building program where there are few hidden tricks. It allows for the complete congruence of all of the facilitating staff to support the players in solving the planning and execution challenges we present.

The banking of the game and the tracking of team behaviors was also designed to be really simple and clearly understood in the debriefing. There are no “mechanical” issues or illogical demands and it is easy to learn how to operate the game. The goal was to enable a facilitator to pay more attention to the observed behaviors rather than needing to become some expert on game mechanics and unnecessary complexities.

When I first started my deliveries, I would assemble some people and pay them for a few hours of their time to help me deliver large games (50 people or more). Smaller games, I can operate by myself.

As I was asked to deliver even larger events, I would generally get internal people together for an hour or so to teach them the mechanics — these were often the training or HR staff who were supporting the event. But I eventually discovered that involving the senior managers in the delivery gave me the biggest impacts.

Now, for a large session of 200 or more, I first deliver a real team building event for the most senior managers, running them through the actual exercise with a short debriefing of results and impacts. With a half day designated for such training, we debriefed a bit on the goals that were set for the big event and talked about the mechanics of banking and supporting the exercise on the floor. We would involve them in the full debriefing during the large event.

If I could get them to commit to a full day of training and collaboration, I could also get their ideas and agreement on alignment and shared goals for the organization, link that to the desired debriefing of the results of their large group team building event, and then put them into an active role for that delivery. Some could be “bankers” and some could help as coaches on the floor answering questions and providing direct team support. But their active ownership of the overall design was a very strong positive impact,

THIS became my most effective overall design focus for large groups:

  • Get the senior managers in a collaborative and aligned mode of operation and give them an active role in the exercise = ownership
  • Have a collaborating team of senior managers supporting their people in the large group event and in the debriefing, improving actual organizational alignment and directly / actively supporting inter-team collaboration

Dr. Scott Simmerman facilitating team building gameThis design gives me the ability to put my executive coaching hat on, debriefing them with the goal of improving the senior leadership teamwork with real purpose. It also enables me to run really large groups with only ME being required for delivery.

You can imagine how that positively impacts my profitability, decreases client costs and minimizes any staffing issues. We also have plenty of management help for running the game itself, an involved and committed leadership group aligned to a shared goal and purpose.

I can also charge the client a LOT less than my competitors because we are not charging for extra staff and travel expenses and all that. AND my delivery staff has that vested interest in making the event optimally successful.

Imagine the staffing needs to run a typical experiential exercise for 300 people versus the ability to deliver a senior manager team building session plus the large teambuilding event with only my active involvement and participation. Simplicity and effectiveness!

We generate a much higher likelihood of behavioral change and implementation of organizational improvement after the event, since the managers have a really powerful hands on collaborative experience in working with each other to maximize the results of the event itself.

The debriefing of that senior manager session focusing on discussing the kinds of behaviors these senior managers would like to see from the people at the large event helps tie things together. The focus on the shared missions and visions and the generation of alignment to goals, objectives and expectations becomes quite clear.

Having these real Senior Managers in this game delivery role is a great leadership learning lesson on how to implement change and support high performance. One cannot simply TALK about what leaders and players should be doing; they have to behave consistently and congruently to actually generate results.

And behaviors of the teams playing the game directly parallel what we see in organizations. While a few of the tabletop teams will have precisely what they need to perform at a maximum level, those same teams will often choose NOT to collaborate, to thus “win” the game at the cost of negatively impacting overall organizational results. This is one of the great debriefing points — that collaboration is a desired overall organizational outcome!

I hope that this framework has been informative and helpful.

We sell the Dutchman game directly to end users looking for a high-impact, low cost training tool. We deliver the game to companies wanting outside facilitation. And, we rent the game for one-time use.

Rent The Lost Dutchman's Gold Mine team building game

Have some FUN out there!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Engaging Senior Managers in Organizational Teambuilding

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On January 2, 2015

In business team building exercises, collaboration, Corporate Team Building Games, Dutchman Delivery Tips, employee motivation, executive team building exercises, implementation, Involving and Engaging People, Leadership Development Game, motivational team building exercises, team building exercises for the workplace, workplace performance improvement

Since we started focusing on the rental of our large event team building simulation, The Search for The Lost Dutchman’s Gold Mine, I have been engaged with consultant trainers asking me more questions about impacting organizational effectiveness and engaging senior managers in strategy improvement and change.Dutchman is one of the truly great team building exercises that works well with really large groups.

The large group play of Lost Dutchman's teambuilding exercise

Generating real organizational change is always an issue – how does one generate real involvement and alignment and ownership among the senior management team? And how does one really get value and focus from a large group event? We think it is active involvement and engagement along with clear discussions about past and future choices for changes and behaviors.

benefit of teambuilding exercise simulation

In actuality, delivering a large group event using the simulation represents an unparalleled opportunity to really accomplish executive team building and alignment because of a specific design feature in Dutchman: its’ direct simplicity.

Dutchman was designed to be easy to facilitate — I did not want to need a staff of people to do licensing or certification nor did I want to make the exercise too hard for players to understand. I also wanted non-training people to be able to deliver the game — we have had many line managers run the exercise over the years with great success. (See the Megan and Robin testimonials here)

The end result after 20+ years of polishing was a very straightforward team building program where there are few hidden tricks and a complete congruence of all of the facilitation staff to support the players in solving the challenges that are presented. The banking of the game and the tracking of team behaviors was made really simple. There were few “mechanical” issues and it was easy to learn how to operate so that a facilitator could pay more attention to the observed behaviors rather than needing to become some expert on game mechanics.

And the result exceeded expectations; in actuality. FEW people ever call me after purchasing the exercise and going through the instructional materials. Few people ever contact me after they deliver the game with questions and only occasionally do we get into nuanced discussions about design and tweeking the game to focus on details. It’s simplicity became a feature and benefit!

When I first started my deliveries, I would assemble some outsiders and pay them to help me deliver large games (50 people or more).  And as I was asked to deliver even larger programs, I would often get internal people together for an hour or so to teach them the mechanics — these were often the training or HR staff who were supporting the event.

What I eventually discovered is that I could deliver an actual team building session for a group of senior managers, running them through the actual exercise with a normal debriefing of results and impacts. If I could get them to commit to a full day, I could also get their agreement on alignment and shared goals for the organization, link that to the desired debriefing of the results of their large group team building event, and then put them into an active role for that delivery. Some could be “bankers” and some could help as coaches on the floor answering questions and providing direct team support.

THIS became my most effective overall design focus:

  • Get the senior managers in a collaborative and aligned mode of operation and give them an active role in the exercise = ownership
  • Have a collaborating team of senior managers supporting their people in the large group event and in the debriefing, improving actual organizational alignment and directly / actively supporting inter-team collaboration

Dr. Scott Simmerman facilitating team building gameThis design gave me the ability to put my coaching hat on with a real purpose and also enables me to run really large groups with only ME being required for delivery.

You can imagine how that positively impacts my profitability and minimizes any staffing issues and we also have plenty of management help for running the game. I can also charge the client a LOT less than my competitors because we are not charging for extra staff and travel expenses and all that. AND my delivery staff has a vested interest in making the event optimally successful.

Imagine the staffing needs to run a typical experiential exercise for 300 people versus the ability to deliver a senior manager team building session plus the large teambuilding event with only my active involvement and participation. Simplicity and effectiveness!

Plus, we generate a much higher likelihood of behavioral change and implementation after the event, since the managers have a really powerful hands on collaborative experience in working with each other to maximize the results of the event itself. The debriefing of that senior manager session focuses on discussing the kinds of behaviors these senior managers would like to see from the people at the large event. A focus on the shared mission / vision and generating alignment to goals, objectives and expectations becomes quite clear.

Having these real Senior Managers in this game delivery role is a great leadership learning lesson on how to implement change and support high performance. One cannot simply TALK about what leaders and players should be doing; they have to behave consistently and congruently to actually generate results.

And behaviors of the teams playing the game directly parallel what we see in organizations. While a few of the tabletop teams will have precisely what they need to perform at a maximum level, those same teams will often choose NOT to collaborate, to thus “win” the game at the cost of negatively impacting overall organizational results. This is one of the great debriefing points — that collaboration is a desired overall organizational outcome!

Anyway, it is really neat to see these kinds of large events happening, since they can be powerful events to engage people in change and improvement and to lead them out of the current “engagement doldrums” that we seem to find ourselves.

 

Have some FUN out there!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

 

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A Perfect Playing of Teamwork: Lost Dutchman’s Gold Mine

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On August 10, 2014

In business team building exercises, Dutchman Delivery Tips, experiential learning, LDGM, manager as motivator, motivational team building exercises

I first published The Search for The Lost Dutchman’s Gold Mine back in 1992 and we ran a lot of sessions to perfect the exercise and polish the materials. You can read a press release about the game’s 25 years here.

Not long after that, I started selling versions of the game to consultants all over the world.

In April, 2013, I got a note from David Simpson in Hong Kong responding to some of my instructional delivery notes that said no group had actually delivered A Perfect Play as shown in my debriefing powerpoint files. In that, I construct what the optimal play of the exercise would be for one team (that happens a good bit) and for a group of three teams collaborating together. To my knowledge, it had never happened. Something had always occurred to prevent a team from doing everything correctly.

Well, David announced to me that one group of three teams for Couch, running the game in Shenzen, China, was able to collaborate with each other as well as collaborating with The Expedition Leader to generate an optimal outcome.

Certificate of LD Perfect Play image

And, he had them so excited that he asked if I might generate an Official Certificate of Accomplishment for their efforts. Guess we gotta go with the flow and get that done. So, I spent a bit of time and put this together.

There are just so many possibilities to generate intrinsic rewards from accomplishments that it still amazes me that managers do not do more of that. We can engage them by asking what things need to be improved or fixed. We can dis-un-engage them by asking them what blocks their involvement and what we should be dong about it. What is so hard about all that?

Do you have any special ways in that you recognize high levels of performance over the long term? What kinds of things do you do that might sustain high performance and add to your effectiveness and team results?

 

For the FUN of It!

Scott Debrief

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who has been trying to retire since July of 2019.

You can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: http://pinterest.com/scottsimmerman/

 

Teambuilding with The Search for The Lost Dutchman's Gold Mine

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On February 24, 2014

In business team building exercises, Corporate Team Building Games, Dutchman Delivery Tips, employee motivation, Involving and Engaging People, Leadership Development Game

We’ve been selling the Lost Dutchman’s Gold Mine game for twenty years now and I continue to feel that this is the best program in the marketplace niche in which it appears. And it continues to surprise me that the exercise seems as fresh to me today as it did 10 years ago when the materials were fully developed, fine-tuned and polished. I guess I am also surprised that the opportunities for improving inter-organizational collaboration are still evident everywhere and corporate team building seems to continue to be an area of high leverage for impacting productivity. Companies should have made more progress than they have!

We have active consultants working with corporate team issues, worldwide, and the opportunities for trainers and internal consultants to use this exercise and approach seems like an untapped opportunity. After all, don’t these internal people see an advantage to using a bombproof exercise that generates the precise competitive behaviors that need to be better blended with collaboration and engagement opportunities as well as the need for inter-organizational alignment?

A recent conversation with an outdoor training organization in Asia resulted in a potential collaboration with that firm and networking them to three other global experiential training companies who have blended my programs into their other offerings. It seems like the collective idea of sharing and the learning about positioning team building simulations into the other kinds of corporate teamwork programs is a simple and straightforward one. I am glad that my network continues to be quite collaborative in sharing ideas for delivery and marketing.

You can find a pretty solid description of the Dutchman game in this slideshare overview, which shares key design features and benefits.:

Lost Dutchman's Gold Mine overview slideshow

You can also find a solid video about how I debrief the exercise and link the behaviors exhibited to the organizational issues here. This is not a marketing video but a candid discussion of what I see as organizational realities and potential ways to impact performance improvement opportunities:

Debriefing Ideas and Frameworks

An overview about how we use our Square Wheels illustrations as tools for debriefing the Lost Dutchman team building exercise is found by clicking the icon below:

Debriefing LDGM with Square Wheels

Hope you find this information and the links of use in evaluating our Lost Dutchman’s Gold Mine game into your corporate team development. We are more than happy to discuss specific issues and desired outcomes for your improvement efforts at any time,

For the FUN of It!

Scott Simmerman Lost Dutchman Debrief

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

Provisioner Training for The Search for The Lost Dutchman's Gold Mine

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On February 4, 2014

In Articles on Teamwork, business team building exercises, Corporate Team Building Games, Dutchman Delivery Tips, large group team building events, Leadership Development Game, Team work, The Search for The Lost Dutchman's Gold Mine

One aspect of delivering The Search for The Lost Dutchman’s Gold Mine for a large group is that you need three people to help operate the game for every ten tables (60 participants). The banking and the delivery are really straightforward, but they do require a review of rules and systems and optimal processes. And you can run lots of really large groups, cheap. You just need some helpers!

I just finished a webcast for about 70 people who will be involved as Provisioners in the banking of 9 different sessions of between 140 and 290 college students, each. This is part of a professional honor society’s student development initiatives and they will be running Dutchman all over the US. Pretty neat. Almost 2000 students will go through this as part of their orientation to the accounting profession.

So, I am volunteering a good bit of extra time to help them, with this webcast being but one of several coaching sessions for their supporting volunteers.

As of yesterday, I now have a much more refined and detailed powerpoint training program for Provisioner (banking) Training. Any of you that own the game would probably find it useful, since it reviews ALL of the key parts of the support activity and might point out something you either missed or did not quite understand about the delivery.

Provisioner Training powerpoint for Lost Dutchman teambuilding

(Square Wheels: Part of it got video recorded before the movie-making software decided to quit. There were a couple of things I also want to clarify in the back end of it, also, so I will redo the second half and put it all together within a few days. Square Wheels really are everywhere!) But it will be a better product when I redo it…

The powerpoint of The Search for The Lost Dutchman’s Gold Mine is done for this part of the training, if you want to take a look at it.Click on the link and I can email it to you if your game needs updating.

You can find a complete overview of the key aspects of Dutchman in another blog post that has a connection to our slideshare program describing the exercise.

Lost Dutchman's Gold Mine overview slideshow

Dutchman is one of the premier team building exercises in the world, especially when used for very large group presentations. Highly interactive, and focused on collaboration and strategic planning, leadership, motivation and teamwork.

This game works for large group team building events and is easy to facilitate and debrief. I also built them a special debriefing that you can get if you request it,

For the FUN of It!

Scott Debrief

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

Thoughts on Teambuilding and Aligning an International Business Group

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On July 23, 2013

In Articles on Teamwork, business team building exercises, Dutchman Delivery Tips, executive team building exercises, experiential learning, Leadership Development Game

Some Ideas about working with senior managers to improve organizational performance and do some corporate team building:

The situation is to design a company team building program for 50 directors and above who operate globally. Grown through innovation and acquisition, the various operations within the business all work well individually, but collaboration and synergy could be improved across the organization. The opportunities around a fun, interactive team building exercise focused on optimizing overall business results is high, and this event can be used to lead off their entire business conference.

Gold Hand Magnet 1One Goal is to produce the best overall results that we can for the success of the entire organization and not just one group or team. Another goal is to generate alignment and collaboration throughout the organization.

The issues are around improving planning and collaboration to drive a better overall result, one that could be linked to a variety of organizational alignment and communications issues and help the organization improve its customer service.

Sound familiar? Well that was the context of a phone call I got a while back. It is a Most Perfect Scenario for The Search for The Lost Dutchman’s Gold Mine for a variety of reasons so I thought to work up a short proposal into a longer blog, since many of my game users will see similar kinds of scenarios in their use of the exercise in this kind of team building situation — few of the common exercises out there work really well with senior managers…

Please note that a sister article to this, entitled, “Maximizing team building impacts with Senior Managers,” can be found be found by clicking on the title.

This client wanted to bring people from all its global operations to Dallas. These included locations in Europe and Asia so having a business simulation that worked well with these cultures was important. We have associates running the game throughout these regions and I know from my personal facilitation efforts that the different cultures tend to make similar decisions and play with a similar level of competition versus collaboration. For the most part, my debriefings differ more between different kinds of organizations more than different cultural perspectives or levels of management.

This program was a multi-day event, with the overall desired outcomes focused on generating real collaboration between the operating entities, as demanded by the increased global competition they faced — they needed to improve innovation and customer service across global lines.

The metaphors in Lost Dutchman link beautifully to themes of planning versus executing, competing versus collaboration, intrinsic versus extrinsic motivation and other aspects of organizational alignment and communications. Thus, it can be tied metaphorically to many of the overall goals and tactics of the program design group. And that was what we did.

The Group President took an active role in the game play and debriefing. My very favorite way to do this is to help the leader facilitate a discussion of, “What does Mining Gold mean to our organization” and we allowed the 10 different tabletops to first engage themselves and then to share their business improvement ideas with the entire group. This set up some very distinct actionable outcomes for the rest of the program.

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We set the tabletops with the straw cowboy hats and colored bandannas as part of the “paraphernalia” and the get-ready to play aspect of the exercise. It helped to energize the group for fun. Nearly every one of them kept both the hat and bandana and that will be an ongoing kinesthetic and visual reminder of the activity and the discussions.

Options: One of the things I would have liked to have done is this: At the end of the play and the conclusion of the debriefing, we have a fun “awards ceremony” and give each of these senior managers a nice, white, crushable felt cowboy hat to take home to display in their office.41Mlj2mS6FL._SX385_

These white hats are awarded as a symbolic activity, with the most senior managers giving a hat to each of their direct reports and cascading these awards down through their line operations. The idea is to celebrate the success and to reward the good ideas for things that could be done differently.

There might also be a “cowboy hat dinner event” at the end of the conference to celebrate the changes and new ideas that they will choose to implement after their departure. At this point the event planning has not been completed.

Change and strategy implementation is difficult to accomplish and  having something visible and tangible is often really helpful. I think of the “White Hat Award” that Western Electric used to give to a couple of their managers from the thousands in their organization — to use the word “coveted” does not even come close to how much those were valued by the most respected and accomplished senior managers. They were proudly displayed in their offices when I was consulting with that organization long ago. They were a point of pride.

What we did do was completely engage all of the participants in discussions about current issues and very specific improvement opportunities. We allowed them to make choices about what to do differently to improve operational results and impacts.

Rollout – Post-Event Possibilities

It is obvious that the costs of a program of this kind, with hotel and airfare and the other related activities, is quite high. Thus, senior management should be looking for tangible issues and real opportunities to impact their business and improve operational results. It is clear from our years of supporting the exercise for change management and strategy implementation that a wide variety of issues will rise up for discussion in the debriefing and subsequent conversations around the play, and that ideas for improvement will be a natural result of participation. Thus, a company should be prepared to document and plan tactics for addressing them.

Normal business operational tactics are often optimal because they fit smoothly within business operational practices. Changes in expectations, feedback and measurement systems are often used to drive the strategies. But companies can also use effective tools within that roll-out program. One of the roll-out activities could easily be Lost Dutchman, done at each location for those management teams, since it would be easy to learn to facilitate after one played the game.

It is our experience that anyone who went through a delivery of the Lost Dutchman exercise would be somewhat capable of delivering that exercise in the future. PMC could support those global organizations with trained consultants to help them run the game locally in their organizations or we could supply various training people with Dutchman games so that they could run them locally to cascade these ideas about collaboration and optimization of results in each of the workplaces. The guys with the White Hats should be a visible part of the facilitation and leadership team pushing for improved workplace engagement and collaboration in their organizations.

At this point, we are prepared to help the client organization identify its potential issues and opportunities and define some strategies and tactics that would be helpful for roll-out and implementation. Improving the interpersonal relationships of the senior management team will be helpful to improve overall collaboration. But there will be some structural changes that will need to be done to insure that these good ideas become institutionalized best practices.

Please note that a sister article to this, entitled, “Maximizing team building impacts with Senior Managers,” can be found by clicking on the title.

For the FUN of It!

Scott Debrief

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant. 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: http://pinterest.com/scottsimmerman/

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Some specifics on play of:

 The Search for The Lost Dutchman’s Gold Mine

Dutchman is delivered as a team building exercise and debriefed on the basic principles of improving interdepartmental collaboration and generating opportunities for improvement. There are strong ties to leadership, engagement and communications. For management development, it is a superb situation to engage participants on issues of optimization, motivation and performance. As a team development exercise, it is used by an impressive list of multinational organizations and international consultants and trainers.

The debriefing helps shift the focus from the game play and results to the realities of organizations working together, improving collaboration, sharing informational resources: “Mining as much Gold as We Can.”

The exercise focuses on the motivating impacts of shared missions and goals and common issues surrounding culture, teamwork and planning. We have hundreds of testimonials and a long list of clients, including corporate users and colleges as well as consultants and trainers. An exceptional amount of information is found on our user-oriented website at http://squarewheels.com/ld/ldindex.html   —  (To see testimonials from users worldwide, collected by an independent survey company and others, click here.)

The main theme, Mining as Much Gold as We Can, is generally linked to the celebrations of past successes and new ideas for teamwork and collaboration within the organization. In addition, debriefing discussions can focus on the future impacts of teams contributing their individual results to the overall outcomes for achieving goals.

The exercise is designed to take 3 to 3.5 hours to play and debrief thoroughly. It has tabletop teams sharing best practices and information about the game to help other tabletops be more successful. Everyone succeeds but teams that collaborate and plan succeed more than the others. This tends to mirror the collaboration opportunities of most organizations and is a valuable learning lesson from play to link to issues of change.

A testimonial on The Search for The Lost Dutchman's Gold MineIvette Dutchman Testimonial

This highly interactive board game team building exercise was initially developed by Dr. Scott Simmerman, in 1993 and is being used worldwide by a wide variety of multinational corporations, government agencies, consultants and various other organizations. The main PMC website shares a detailed client list and links to individuals who have agreed to offer their testimonial support.

Technical and scientific users of the exercise include Microsoft, Fluor, Institute of Nuclear Power (INPO), Infineon Technologies, Ingersoll Rand, GlaxoWelcome, Michelin, Nokia, Lucas Technologies, Nortel Networks, Sony, Dupont, Intel, Pacific Gas & Electric, PayPal and others. Government users include the Census Bureau, Air Force Intelligence Command, HUD and many others. Sold since 1993, we have a long and very extensive list of clients and active users and Scott has delivered Dutchman programs to companies and organizations in 38 countries.

And while there are a few other games of a somewhat similar nature, testimonials from active users of the exercise suggest that we have an incredibly effective tool for generating active engagement and discussion of individual and team choices when it comes to improving performance results.

As background, Scott is Managing Partner of Performance Management Company, a Taylors, SC company in the training and consulting business since 1984.  He holds a doctorate in psychology from the University of North Carolina at Chapel Hill and has a great deal of experience in delivering this exercise in all sorts of situations and with differing desired outcomes. Scott is a Certified Professional Facilitator and writes extensively on organizational improvement and people and performance themes.

Rewarding High Performance in The Lost Dutchman’s Gold Mine teambuilding game

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On April 12, 2013

In Articles on Teamwork, Dutchman Delivery Tips, employee motivation, executive team building exercises, motivational team building exercises, Organizational Development Tools, team building exercises for the workplace, workplace performance improvement

Managers do not often deal with good performers in effective ways. Relying on extrinsic rewards is often a formula for completely missing the real underlying motivation of many high performers. Extrinsic reward systems are often problematic and cause more problems amongst the bottom 70% (who never win and are thus losers) or generate behaviors that are not congruent with missions and visions of the organization. I chat about that in a lot of my blog posts, most recently this one. There are a lot of posts on extrinsic motivation here.

The Search for The Lost Dutchman’s Gold Mine is a team building exercise that is a bit unusual in that it focuses on the collaboration between tabletops to optimize the measured results. It is only partly about winning — it is more about what the higher-performing teams could have done differently to support the lower performing teams to optimize overall results. The goal is, “To Mine as Much Gold as We Can” and to optimize the Expedition Leader’s return on investment. Obviously, the more ALL the teams perform, the better the overall results.

It also tends to generate a My Team, My Team, My Team kind of response in so many cultures that tend to reinforce competitiveness as a basic operational strategy — something that tends to make the words “Interdepartmental Collaboration” an oxymoron in so many companies. The reality is that more collaboration will most certainly improve organizational results, engagement, service, cost reduction, innovation, etc.

"My Team, My Team, My Team" focus can cause more competition than collaboration

A “My Team, My Team, My Team” focus can cause more competition than collaboration. The goal is to optimize organizational results, not win!

In Dutchman, teams can spend an extra day gaining information that enables them to optimize their results. One metaphor is a strategic planning one that allows them to re-allocate resources to have a better likelihood of success. The other is a Best Practice, one that enables them to move faster. It also gives them things to share with other teams – Turbochargers that double the speed of movement.

We’ve been supporting a network of consultant users and trainers since 1993 and have received most excellent feedback. As I note in another blog, we recently had the first Perfect Play that I have heard of. Some groups or triads within larger groups come close, but none got it perfect until David Simpson’s group of three teams with the retailer Coach. Now, the issue is optimizing post-game impacts and generating increased collaboration among the store managers now back at work.

Perfect Play has its own results summary powerpoint show.

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We first show what ONE team could do to optimize their results — it is about planning and using information and resources properly. Their path would look like this, with the 20 days numbered in the circles:

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They reach the Mine on Day 8, using up all their resources and returning on the last day possible, Day 20. The summary of results and resource use looks as follows and they had a surplus of $50 worth of stuff as well as two Turbochargers that they could have shared with two other teams (if they chose to). That sharing would have generated six more days of mining if all things were good.

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But the real Perfect Play occurs when two teams decide to collaborate with each other on the planning and then involve another group into their collective. That looks like this:

Microsoft PowerPointScreenSnapz009Instead of one team mining 9 gold, this framework allows for two teams to mine 10 and that extra team to mine ELEVEN. This has only occurred in David’s game. And it makes for a great debriefing, in that a lot of the right organizational optimization behaviors have occurred in play, the teams managed things in a relatively stress-free mode (with no fear of real failure) and it carries over very neatly into the discussions of what they could choose to do differently.

A high level of information sharing is needed. The resources are tight to generate this perfect result:

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And that very last part needs special mention.

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To get a Perfect Play, the three teams need to ask for $50 from the Expedition Leader! I mean, is that a perfect design or what?!!

From among 100 or so debriefing slides, we might emphasize these six:

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LD Debrief Triad 2

 

Our goal is to get successes among the players and among the teams, show the direct advantages of inter-team collaboration in the game, and bridge to the special advantages of inter-team collaboration back at work. The opportunities to share resources, collaborate, share best practices and help each other be successful in operations has huge leverage within the workplace as well as between departments. So, we use these kinds of handouts to generate ideas for improvement and discussions about choices we are making:

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And, my new game will focus even more attention on post-game collaboration and organizational improvement. You can see a few of the game design ideas here.

For the FUN of It!

Scott Debrief

 

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant. 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

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