Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Category: employee motivation (Page 1 of 23)

Business Haiku on Supervisors, Training and Facitation

Here is a business haiku (5, 7 and 5 syllables) that is congruent with my thinking of the issue of supervisors and the critical need for some disruptive, bottoms-up thinking from the workplace. Are we giving our supervisors the skills needed to involve and engage their people in workplace improvement? Are we allowing them to coach performance improvement and generate the intrinsic motivation needed for long-term personal growth and success?

All I can read from dozens of sources says that the answer is NO. Supervisors are bombed with responsibilities and few of them seem able to focus time with their people to actively involve and engage them.

Does this make any real sense in the long-term?

So, here is a simple Haiku and supporting images.

supervisors and disruptive engagement training

Consider.

The Square Wheels Project is an online facilitation skills training program for supervisors and team leaders interested in gaining some new skills to better involve and engage their people for the continuous continuous improvement of workplace practices. It is simple and straightforward,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

MORE on being “Too Busy” to implement new improvements

GENERALLY, most workers in most organizations will say that management does a pretty poor job of listening to them. And most supervisors feel that their managers generally do a pretty poor job of listening to THEM!

Being as I love using illustrations and images to represent the status quo, this common scenario seemed like a good subject to take on while also reframing some workable solutions.

Let me begin with my friend, Haken Forss’s, development of a LEGO-based scene of an old reality. I ran across his image online a few years ago which led to us having a very influential conversation about our businesses and how we illustrate and communicate.

My works around this started back in 1993 when introducing our illustration called Square Wheels One:

Square Wheels® is a registered trademark of PMC and © 119.

We had trademarked Square Wheels® and began using this image, worldwide, featuring it in my presentations and toolkits for facilitation and engagement.

Square Wheels One generated quite solid interactive discussions about workplace improvement and communications and teamwork, so much so that I have a collection of about 300 one-liners from this image alone. It was amazing how well it worked and how well the concept was remembered. It was a simply approach to changing the thinking about people and performance.

At some point, a colleague sent me a warning that my theme was being used illegally and that I should check it out. That began a really fruitful and positive interaction with the consultant (Hakan Forss) who generated this illustration and used it in a blog post:

We're Too Busy to implement improvement

Our conversations led to my using LEGO bricks and figures to represent a wide variety of the line-art scenes and situations that we produced in the over 300 Square Wheels representations drawn by Roy Sabean. And from there, we generated stop-motion animations and a broad variety of poster quotes, poems and haiku.

The anchor point for my thinking has always been people and continuous performance improvement. SO, let me take the image concepts and rampage through some ideas about what might be different in the workplaces of the world.

1 – My first point is that nearly everyone identifies with the Square Wheels One image as a workplace reality. We show it as, “How might this represent what really happens in most organizations?” And very quickly, people and tabletops go from talking about their general perceptions about work and communications and structure into discussing  their perceived issues of lack of vision, continuous un-improvement, and the isolation of wagon pullers from their everyday realities. And it is funny how even very senior managers will often see themselves at the back of the wagon!

People often see themselves as victims of organizational non-progress, maybe.

2 – In Hakan’s image, someone appears with a different solution. But even the pusher at the back rejects this new idea. They and the wagon puller are too invested in the current operation to even consider the possibility of doing something differently. They are simply too busy trying to reach their shared goal of moving forward and “GO AWAY” seems to be the message. “We are NOT interested.”

I think that is a common reaction for many viewers of Hakan’s image. They readily relate to the perceived reality that they, too, are just too busy to consider things.

But is that really reality?

3 – Our initial redo of this idea, using the PMC style of LEGO scenes, looked like this:
Too Busy to Improve original art

We then thought to add the conversational bubbles, but in our view of how things really work in most organizations, the people at the back were NOT resistant to the idea. Maybe this is because in the PMC paradigm of the line-art and the LEGO, they had the cargo of ROUND wheels inside the wagon and were hands on enough to be a bit frustrated with how things were working and with general communications.

We believe that most Round Wheel ideas for performance already exist among the wagon pushers of the world, and that in many workplaces, those exemplary performing wagon pushers are already using round wheels in their Square Wheel world.

4 – Sitting with Joan and playing with powerpoint, our first edit generated this as a reality of perceptions around this scene:Too Busy to make improvements says the boss of Square Wheels

Some person with a new idea suggests it to the manager who is simply too busy to even consider doing something differently. It is not a hostile kind of reaction, just indifferent. This was our first take on a caption, somewhat influenced by Hakan.

But we added one more comment, the “Really” that is coming from one of the wagon pushers. This could be a reaction of disbelief? But one that might not be heard by the wagon pusher.

Maybe.

5 – Some continued reflection and reframing and integrating the image with thinking about people and performance then generated what I think is a more realistic commentary, one where the workers would appreciate an opportunity to make improvements but where that common issue of listening between the pushers and puller is problematic. (Plus, there is that issue of rejection of ideas by managers.)

So, the image reshaped itself to look like this and become one of my posters:

Poster Square Wheels Too Busy to Improve

Susan, in this image, is obviously not an outsider, like the character I see in Hakan’s image. She is someone who works for the wagon puller but also maybe someone whose ideas are not highly valued. Research shows that many workers are discounted in this way.

In my father’s trucking business, he had one truck driver who was always stopping by businesses on his way home looking for new business and sharing those contacts with my father, but these contacts were not followed up by my dad, based on how he reacted to Orin’s notes and comments when I listened to their conversations. My dad would actually tell me to tell Orin that he was not around!

I think a lot of bosses discount the ideas of their employees. On the other hand, look at the reaction of the wagon pushers: Might they be interested in doing something more better and faster?

This is just an idea that bubbled up as I played with these ideas. There are always things we can do to go #morebetterfaster and to accomplish more.

If you want to reflect on the theme in the poster or place it in your workplace for contemplation and discussion, simply send me an email to receive an email of it as a high resolution image.

Email me at Scott@SquareWheels.com,

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 

Square Wheels® are a registered trademark of Performance Management Company
LEGO® is a registered trademark of the The LEGO® Group®

Too Busy and Somewhat Disengaged – an illustration of workplace reality

For the past 25 years, we have been playing with various Square Wheel® images around people and performance. And a number of people, including myself, have commented on Hakan Forss’ reframe of the Square Wheels theme into LEGO. His works were what actually got me moving from the line art that we have been using since 1993 into representing scenes and situations with LEGO characters.

Joan was playing with a new newsletter and we just took a bunch of new pictures. I then imported into powerpoint to add some conversational bubbles and we now have two versions around the workplace issues of being both too busy and somewhat distanced from reality.

For many wagon pullers, they work hard but are not always connected to the work at hand.

YOUR thoughts on which illustration you like best would be neat to see. Joan says I say, “Really?” too much, to which I generally say, “Really?”

Too busy to improve the Square Wheels

And my more preferred version, which in my view of things, represents a pretty common reality about thing seem to work in most organizations:

Really too busy to improve the Square Wheels

Which of these do YOU like more? 

And how might this really reflect reality in your workplace?

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

Teamwork, Thinking, Learning and Active Involvement

Experiential exercises have significant impacts on individual and organizational learning and development. Experience, as well as research, says that participating and practicing is 15 times more impactful than sitting in a classroom. So, no wonder we are seeing more and more people use experiential exercised to generate reflection, teamwork and learning.

Being involved and engaged is, well, being involved and engaged.

The visual, auditory and kinesthetic anchors for memory are all hooked up and operating, making the connections needed for later processing, storage and retrieval of the experiences.

A temptation was to go off into a “neuroscience” kind of explanation, since that is all the rage these days. I have a doctorate in behavioral neurophysiology from Chapel Hill back in 1977 and have been consulting on people and performance since 1978, and

None of this neuroscience stuff is all that practical
when one needs to simply learn about behavior. 

Sure, it sounds really good, but is it really helpful to know how that amygdala you have is involved in your emotions or how the hippocampus is involved in distributing neuronal impulses or even how the Broca area of the dominant cortex or the Wernicke area of the posterior section of the superior temporal gyrus are involve in speech? (grin) . (This is all true, but so what!)

Motorola University in 1996 published an interesting chart that I reproduce here not knowing how to get permission for use but thinking that it can generate some useful thinking:

Learning Pyramid

Me, I would have flipped it upside down, so that Teaching Others was at the top but that is MY learning and memory preference showing up, I guess. And, there is a good deal of controversy over the numbers and the meanings, something I will choose not to get into for this post. Let me simply state the obvious:

Being involved and actively engaged in the learning process helps generate better retention and understanding.

Learning, linking and understanding are neurologically determined — the brain is what controls the process and it is good that it is semi-automatic (since if it required much thinking or typing, not a lot of us would ever get it!).

Our brain uses chemical and physical changes in proteins and membranes to build the electrical circuits that make all this “living large” stuff possible. It works pretty seamlessly, and when it doesn’t, we all realize the consequences (Alzheimer’s, dementia, aphasia, coma, and the like. Heck, even growing older has measurable negative impacts for most of us. I was going to cite a reference, but I forgot what it was…).

What our brain does is encode our experiences into memories. If there is some boring lecture going on, guess what is probably not going to be recalled? If you are energetically participating in some mental or physical challenge, doesn’t it make sense that more things will be remembered?

Knowing that something might be useful later adds an important touch — helping someone hang a backpacking hammock works quite well when you know that you will be hanging your hammock the next day. Learning to start a fire with fire sticks or a flint striker is remembered when you know you will head off on a survival venture that afternoon.

Memory is about storage and subsequent retrieval. It is about encoding and categorizing and accessing the meaningful information later. Knowing the context for that learning is generally helpful.

In some of my team building deliveries, the group might have been through a course or a series of lectures on something or other. Let’s say that the subject is Project Management and the participants are shown a methodology for gathering information prior to planning a program. When we play The Search for The Lost Dutchman’s Gold Mine, the funny thing is that the “learned” information or skills are often NOT transferred to the information gathering tabletop processes required to produce high levels of game performance.

So, in the debriefing, we review the choices made, generate discussions as to how the tools could be used, and then often project future scenarios or even do some problem solving whereby those tools are used. This kind of active debriefing process generates a motivation to learn and the kind of VAK needed to anchor the skills in place. We also encourage a diversity of ideas and reinforce differences in thinking styles, since these generate better options so often. The debriefings often focus on divergent thinking and questioning ideas. And this is MUCH different than simply lecturing them on what happened and what they should have learned. Their reflection makes it theirs and not yours.

Most people in most organizations are not observed to actually apply things they learned into workplace performance change and improvement. This learning transfer issue is a common problem with classroom training — people KNOW how to do things but choose to keep doing them as they did before.

Implementing change without changing feedback and measurement systems is also pretty hard to accomplish. Coaching can work, but coaches are often not available immediately after training has occurred.

What we suggest is an active kind of situation to involve and engage people, one that sets up a solid discussion of behavioral choices made along with thinking about possibilities. That activity might include projection, team-based agreement on desired future behaviors, some discussions about how improvements might be measured, personal commitment to doing things differently combined with some level of followup and coaching, and other things to help to anchor in the learning as well as generate new, sustainable behaviors in the future.

Generally, people remember their own behavior, and they tend to remember their mistakes and bad choices a bit more easily than all their good reactions and responses. In Lost Dutchman, we try to generate energy and emotion in our activities by adding pressures of time and scarcity of resources or some level of competition. Ideally the competitive situation has a balance of collaboration and cooperation built-in.

If organizations can better use these kinds of engaging activities, they can expect more learning to occur and more commitment to change to result.

Some ideas:

non-agreement bliss poem

Thumbs Up teamwork poem

My team, My way poem copy

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

 

 

 

The Square Wheels Controversy – LEGO or Line-Art?

Since 1993, I have been presenting workshops internationally using a series of line-art images around the concept of Square Wheels. They can represent things that work but that do not work smoothly and they beg the question about what round wheels can replace them. Users and audiences consistently tell us that this is the best metaphor for organizational improvement or personal growth that exists anywhere.Testimonial on Square Wheels metaphor use

Generating the understanding that Square Wheels represent how things really work is incredibly easy and people get the concept readily. Cognitive dissonance then becomes one of the driving forces underlying the subsequent generation of Round Wheel Ideas for Improvement. The gap between the impact of the SWs provides motivation to decrease dissonance and improve the idea.

The controversy exists between our use of the old line-art drawings by Roy Sabean and the newer LEGO scenes, as you can see below:

Square Wheels metaphor for organizational improvement

We did a short online survey of users and the reactions were split as to which image was preferred. We asked our LinkedIn network as to their reactions and the feedback was also split. Some people prefer the old image and some prefer the new one, and there are a number of factors that underly this split.

People who prefer hands-on kinds of experiential exercises might prefer the LEGO, since they can bring the metaphor into connection with other elements or frameworks like LEGO Serious Play®. Others prefer the line art for its elegant simplicity. Other people’s reactions are mixed.

I do not think that there would be actual differences in application and usages, which can include facilitating innovation and creativity, aligning goals and values, generating active involvement and for coaching workplace improvements. We have extensive experience with both and they work seamlessly.

Facilitating discussions of issues and opportunities can also function as a team bonding or even a team building process if one then uses the discussions as an impetus for planning and then implementing new ideas.

The LEGO versions make generating stop-motion animations an easy and interesting process and we have a workshop design to use phones and inexpensive animation software to capture storylines around process improvement. The LEGO scenes make for more colorful posters and worksheets.

We would love to have your comments on the different approaches and we will send you one of our LEGO animations in exchange for a comment and signing up to our blog. Your input would be valuable and useful,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new Square Wheels-based teambuilding game,
The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

Square Wheels metaphor about performance improvement

Team Bonding. Engagement. Innovation – an Animated Square Wheels Icebreaker

Interested in a simple-to-use, engaging, experiential framework to generate active involvement in workplace innovation? Want to show a very short animation and then get people immediately talking about innovation and culture?

You will find our 40-second stop-motion animation about people and performance fantastic. Show it to facilitate people thinking about workplace improvement and then generating innovating ideas about workplace issues and opportunities.

This is a very simple discussion tool, one that operates very differently than most warm-up routines that focus on funny name tags or some silly effort to “warm people up for something.” It is a much more practical approach to filling this valuable time with relevant interactions and a generated focus on your desired outcomes.

Getting people focused on possibilities of implementing change and improvement has been the main focus of our Square Wheels® illustrations for the past 25 years. We give supervisors and managers, executives and trainers a bombproof and simple metaphor to enable people to share their ideas about what issues are at hand and what improvement ideas might be considered as alternatives to the way things work now.

How does this work?

At the core of the concept is the simple idea of a wagon rolling on Square Wheels with a cargo of round tires. It sets up the idea of choice and choices and considered alternative ways to doing things. PMC started with a line-art image and have evolved to using LEGO® as a way of enabling discussions:

Square Wheels team bonding image for team building and innovation

We would show the image and ask people, “How might this represent how organizations really work.”

Viewers would then project their beliefs onto the image and consider a wide variety of different possibilities. Collectively, a team of people would share very diverse views, which made discussions useful for team bonding as well as generating requisite team building if one moved to defining specific workplace Square Wheels and finding some Round Wheels to attempt to implement. Implementation of ideas is always a key to effective team building initiatives.

What we developed with a simple stop-motion approach with LEGO is a 35-second story, one that has no actual reality but one that would be interpreted differently by people viewing the scenario. Pulling those thoughts together through a simple facilitated discussion process is easy, and the projective aspect of different perceived realities dramatically broadens the ideas. They are quickly generating shared beliefs about what is happening, with shared thoughts on workplace improvement opportunities being one desired end result.

Watch the animation by clicking on the image below:

What do YOU think happened? 

Understand that the richness of thinking comes out when groups of people discuss their individual perceptions and thoughts about what transpired. A single person will tend to have a single view. A group will generate a shared consensus of what happened. (Note that this is a scenario and there is no reality!)

Note that there are general themes of:

  • Vision
  • Change
  • Resources
  • Innovation and Creativity
  • Leadership
  • Teamwork
  • Technology
  • Communications
  • Trust
  • Coaching and Facilitating

and that the facilitator’s comments and questions can push the group to focus on different aspects of this animation, depending on your initial framing of the video and on your desired outcomes.

Some examples of introductory, set-up comments might be:

Teamwork and Change: “I want to show you a very short video about a work team and I would like you to look for some key themes about how organizations really work to implement change.”

Setting up a Training Program: “Here is a short video. Let’s watch it and discuss. After we make some comments, we can look at it again. My goal is to relate the happenings in the video to our training…”

Innovation and implementing improvements: “In this short video, you are going to see a variety of things happening. Let’s talk about implementing improvements and change after you look at it.”

General warm up: “React to what you saw, let’s discuss those perceptions and then let’s show the video clip again…”

If you wanted to debrief this video into some actionable kinds of thinking or desired outcomes, you might prompt participants with some open-ended questions such as:

  • How did the action start? 
  • What might have caused them stop pushing and pulling, initially?
  • How did the action end? What was the last thing that happened?
  • What were their reactions to what happened? What did the Pushers see and do? What did the Puller see and do?
  • When did they feel most successful?
  • When did they feel most challenged?
  • What important things happened? What were the key points in the learning process?
  • What happened with the Square Wheel at the back of the wagon?
  • What might some of their insights have been?
  • What was the Wagon Puller’s reaction?
  • How might the people have felt about their efforts to replace a Square Wheel with a round one?
  • What was the Ranger semi-truck about? / What were their reactions to the truck?
  • What other possible endings were there? What might happen next?

If you think you might find this to be a very workable tool for your toolbox of engagement and innovation materials, hop over to our website by clicking on the icon below:

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®


Two of PMC’s team building simulations are finalists in the 2018 International Business Learning Games competition, The Search for The Lost Dutchman’s Gold Mine and the Collaboration Journey Challenge.

 

People, Performance, and Robotics – Let’s focus on PEOPLE!

Thoughts on getting things done as we see more and more use of artificial intelligence in more and more workplaces…

Square Wheels, People, Performance and Artificial Intelligence

If you have not read the thoughts of Geoff Colvin on the rapid rise of workplace robotics and the impacts on people and jobs, you need to do so because it generates some interesting ideas. Fortune magazine had a nicely done adaptation from his book, Humans are Underrated, and the information is really thought-provoking.

Robots are replacing people in a lot of jobs. At a lunch social get-together recently, a woman introduced herself and talked about finishing school and working as a pharmacist at one of the Walmart stores. Good job and apparently reasonably well-paying. But as we discussed what her work actually entailed, she was essentially counting pills and putting them in bottles labeled by the computer. And while she said that her special competencies included being able to talk about the medication and its interactions with other drugs, it is the computer that is generating the paper documents inserted into the order.

All I could think of was the way my Medicare Drug Plan fulfillment company did all that with an automated phone call and a computer printout showing the specifics of my simple prescription and the included cautions about use.

Watson, the intelligent system, runs The Weather Channel and is increasingly used in medical diagnostics, since it can scan the millions of published articles and databases and do a lot better intuitive investigative work on diagnosis than any team of physicians could possibly do. Computers are now complex thinking machines — even Siri on my iPhone is pretty amazing at intuiting and then learning the kinds of questions I ask and the information I need, getting better and better over time as it learns.

This trend toward “artificial intelligence” is both exponential in nature as well as inexorable. Many of the “sports stories” we read are done by computers taking information and generating the article — there are no humans involved other than in some of the data collection.

I took two MOOCs, one on designing online learning courses using Moodle and one on blended learning techniques. Basically, college professors and trainers are learning to teach over computer rather than doing it in a classroom. Many of my training materials will be delivered in an interactive, collaborative online way, rather than someone standing up in front of a group somewhere.

We have a neat little online training course focused on facilitation skills for supervisors, teaching how to use our images and metaphors to involve and engage people. Cheap! And really effective.

So, the question becomes what tasks and activities can people continue to do, with the assistance of these computing machines and this newfound intelligence? Where will people continue to be important for production and performance?

The most common job these days is truck driver — there are about 2.9 million people moving trucks from one place to another and getting paid for their efforts. But rapid advancement in “self-driving” is finding that machines may be better at inputting data and making decisions than people. They respond faster, have better sensory input, process information a lot more effectively and they do not get drunk or distracted by kids in the back seat or pretty girls or handsome guys on the sidewalk. They can share data and make predictions and basically operate a lot more efficiently. And we are just beginning to use this technology; it will get better and better and will be totally different in 10 years than it is right now — and right now, it is pretty good, with a LOT fewer accidents by the bots per million miles driven than by humans, by far.

When do we let computers do the surgical interventions on people rather than human doctors, who are subject to nervous movement and distractions and who do not – even now – have anything like the control of small movements that can be accomplished with robotics? They can perform with precision and can work 24 hours a day.

Where is human judgement going to be more valuable than that of the computer information processing on the data that is collected?

Colvin focuses on the key issue of empathy.

Maybe our training and organizational development activities need to focus a lot more on that kind of social interaction quality?

Me, I am going to continue to work in the areas impacting PEOPLE and their performance, working on teamwork, collaboration, engagement and innovation and other human factors and using my teambuilding games and my LEGO and line art Square Wheels themes. Go Play!

We will use learning technologies to make the materials more accessible and to deliver some of the training, such as our plans with our basic supervisor facilitation training using the cartoons to generate ideas and involvement. I want to improve the quality of the interactions between people as a way of improving performance and even generating more workplace happiness.

As Colvin says, “Being a great performer is becoming less about what you know and more about what you’re like.”

Interesting stuff,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

 
Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s quips and quotes on Poems on The Workplace is here.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

I’ll bet you can’t identify even HALF of the Key Learning Points!

We’ve been playing with a metaphor of Square Wheels for 25 years, starting with a simple line-art drawing by Roy Sabean and eventually winding up using LEGO® to represent, “How things really work in most organizations…”

From the original line art below left, I actually captured 250 unique comments, thoughts and ideas about the illustration. This included some one liners like, “We are not like that; we push our wagon uphill” and

a) “The Square Wheels were invented by a woman!” (man)
b) “but the men are stupid enough to do things that way.” (woman)

Original Square Wheels One image to the present usage

Joan, Chris and I put together a stop-motion video that was great fun. And we recently used that at the top of the homepage for our newly revised website, one that was first on the internet in 1998. (It was in dire need of updating!)

Some of my Facebook friends pointed out some of the key learning points and I added some others. Then, I had the thought of putting it up here and asking people to comment on what they see, what metaphors are included, and how this relates to how organizations really work. The video is 39 seconds. So take a look and tell us what you see.

Hint: A Spectator Sheep appears at the 35 second mark. Spectator Sheep are those that have nothing to really contribute to things and who stand far away, voicing their opinion about things: Naaaaaaaaa Baaaaaaaaaa !! Some people say that there are Spectator Sheep in their workgroup or among the management team…

This is the first upload I have done of one of our stop-motion videos. We have a dozen or so of them that we have been playing with. It is one of the benefits of using the LEGO bricks to create scenes. If you like this, we can share some others.

 

In the comments section, we would love to see your thoughts on the bullet points, the key concepts that we play with around people and motivation and continuous continuous improvement.

Note for background about the main scenario: The wagon puller has been pulling and the wagon pushers have been pushing and the view at the front has been much different than the view from the back for the duration they have been working together. They have been using the Square Wheels because they work and their challenge was to deliver the round wheels to their customer. For some reason, they are taking a break from things…

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

 

Performance Management Company (PMC) has no affiliation with the LEGO® Group nor does it use materials or methodology from LEGO® SERIOUS PLAY® or other related organizations. None of our images knowingly reflect any copyrighted or trademarked materials of any other organization.
The LEGO Group does not sponsor, authorize or endorse any of these materials. 
Square Wheels® is a registered trademark of Performance Management Company
and all materials produced by PMC remain the intellectual property of PMC.

LEGO® is a trademark of The LEGO® Group®

Our new website is at www.SquareWheels.com

 

Employee Engagement is OVER? Maybe that is a good thing!

An email from Mercer/Sirota today was headlined, “Employee Engagement is so over! Ok, maybe not quite” and I was somewhat thrilled by that statement and the recognition of a new reality.

I say this because for so many managers, the term “employee engagement” really translated into, “doing a survey and then having to do something about that survey to show my compliance with what the leadership wants.”

It was NOT about really improving motivation or impacting ownership or increasing innovation. The “Corporate Employee Engagement Initiatives” all seemed more like HR’s requirement to focus on employee retention and holding managers somewhat accountable for something over which they had only modest control.

Many BILLIONS of dollars have been spent, with most of that on doing extensive annual or even bi-annual all-employee surveys and then having senior managers meet or retreat to discuss the results, make some plans to do something or other, and lastly about how to hold people accountable. (Does this feel like a positive environment yet?)

And, if one looks at 25 years of RESULTS from the above efforts, we continued to find, year after year, that very little changed. Engagement sucks, and it is not because the surveys were bad (they had incredible construct and face validity) or that the planning meetings and measurement systems were faulty.

They failed because they never really got honest and sincere buy-in of the supervisors and their managers to make honest impacts on the workers. There was never any real trust in these efforts from worker to supervisor or even supervisor to manager. (Other surveys show that clearly.)

My thought is that the ONLY thing that is going to work to make real impacts on active involvement and the generation of ownership in the workplace is some Disruptive Engagement. Only when the supervisors have some confidence in their facilitation skills and see some flexibility and choice within their jobs will they really feel they are allowed to try to do something differently.

Disruptive Engagement generates motivation and active involvement

This is NOT about that myth of “empowering” the supervisors, because one person simply cannot empower another person to do anything.
I cannot empower you and you cannot empower me;
nobody can actually empower anybody! 

What it is about DIS-UN- empowerment, the removal of the roadblocks and systems / processes that prevent action.  Most managers pretty much KNOW they are not empowered to act or make changes, something which will only change when their perceived risk is decreased and their roadblocks are removed.

So, it will be a good thing when we stop wasting all that time and money on the measurement of something that maybe should not be measured. It takes money and time away from doing more constructive and effective things. I will not be sorry to see the “Industry of Engagement” go away and be replaced by a focus on generating active involvement and improved communications between workers and managers.

If you put a gun to their heads, the supervisors could choose to do things differently — heck, if you removed the gun that many feel is already pointed at their heads, they would probably choose to do things differently! Most of them do not really want to work in adversarial business environments.

The managers should be the motivators. The good news is that some really are and really do a great job of involving and engaging their people for real workplace improvement. But this is not done through a survey and is often done away from one. Active involvement is tough to really measure; you know it when you see it and some managers simply do a better job, day in and day out, of communicating with their people.

So, let’s maybe try to do more of that?

Let’s begin to make some different choices as to how we actively involve and engage our workers and our supervisors in the workplace,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

 

Round Wheels of Today are the Square Wheels of Tomorrow – Thoughts on Continuous Continuous Improvement

Simple thoughts on how things really work in most organizations, set up as a haiku:
In any work environment, leaders (aka wagon pullers) often lose track of what is happening at the back of their wagons.They are insulated and often isolated and it is important to remember that,
“A desk is a dangerous place from which to view the world.”
(John LeCarre)
Similarly, workers (at any level of the organizational hierarchy) will lose sight of the missions and visions and become less aligned to goals and expectations. They simply will not have the current leadership vision of where they are going and what lies ahead of them.
“If you don’t know where you are going, any path will get you there.”
(Lewis Carroll)
Here is a Dr. Seuss-style poem on The View at the Front and the Back and the issues of alignment and motivation:
Dr. Seuss poem on employee motivation and vision
Periodically checking in and talking about issues and opportunities is useful as well as motivational. Having smart management systems with clear expectations and solid feedback systems are critical, but so are occasional alignment conversations, because that view at the back is very different than the wagon puller‘s view at the front.
When it comes to productivity improvement and innovation, the ideas are also pretty straightforward. The Round Wheels of Today will, inevitably, become The Square Wheels of Tomorrow. There is a need for continuous continuous improvement of systems and processes and how people are managing roadblocks and new ideas. Thus, the necessity to step back from the wagon on occasion to see what new ideas should be implemented.
 
The exemplary performers in any organization are essentially using Round Wheels in a world of Square Wheel Wagons. They simply do things differently. And they can share those best practices with their peers, improving group performance. But the group has to feel involved and engaged, because:
“Nobody ever washes a rental car.”
(Scott Simmerman)
So, we will encourage you to work to better involve and engage and align your people, at any level of the organization, to shared goals and expectations and to focus on the reality that they all have ideas that can be implemented to improve organizational results.
Our last haiku and recommendations thus looks like this:
haiku on performance improvement and engagement
People WANT to be involved and engaged and feel part of the team, they want results of the group and their personal contributions to be appreciated. Square Wheels is a very simple approach to involving and engaging people and focusing them on things that can and should be improved.
PMC offers an online training program at The Square Wheels Project and also a stand-along toolkit of powerpoints, handouts and instructions, something we call the Stupidly Simple Square Wheels Facilitation Toolkit.
Please also note that we are also sharing reprintable posters of these scenes and frameworks for free through our poems blog and newsletter.

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new Square Wheels LEGO teambuilding game,
The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

Innovation, Motivation and Supervisory Facilitation – The Square Wheels Project

There are plenty of good tools out there for generating new ideas and momentum about innovating in the workplace. We want more innovation and engagement but we seemingly do little to generate it. Workers work and supervisors supervise and we have little in the way of stimulating thought and implementing better workplace improvement processes.

Surveys continue to indicate that people feel they are too busy and that their organizations do not support risk-taking, thus they are dis-empowered to even implement proven best practices.

Square Wheels too busy to improve

The reality is that we DO operate on Square Wheels® and there are a wide variety of Round Wheels available for implementation in ANY workplace. What is required is some time to consider possibilities and some motivation to try to do things differently, what I term #morebetterfaster.

And I would like to think that our Stupidly Simple Square Wheels® engagement approach is one of the best ones for generating a discussion of issues and opportunities. You share an image, have tabletops discuss their perceptions, link to your workplace and focus on selecting Square Wheels to address and Round Wheels to implement. The discussion smokes out all sorts of things and allows for the top performers to share some of their best practices for getting things done. The ownership-involvement is also a powerful tool to help implementation and followup.

In our approach, which is readily facilitated by the managers, we set the situation that the people are pushing the wagon with Square Wheels and the cargo represent better ideas for improving the journey. Square Wheels represent the thing as they work now, with the idea that they DO work but do not work smoothly. Round Wheels already exist, so it is more about implementation than invention.

Square Wheels performance improvement tools

There are all sorts of linkages and it is really easy to facilitate a discussion of real workplace issues and opportunities. It opens mental doors and windows to allow the fresh air of performance improvement discussions.

In addition to the toolkit, we also developed a very simple and very inexpensive facilitation skills training program to teach supervisors and managers how to facilitate discussions and to involve and engage people for workplace improvement purposes. It all comes together at The Square Wheels Project.

My newest thought for how to illustrate the benefits looks like this:

Brains, Square Wheels and Round Wheels, an image by Scott Simmerman

Our goal is to get people to step back from their wagons and look for new or different or better ideas to make improvements. Perspective is a key to choosing to do things differently. And once people identify and label something as a Square Wheel, they are driven to find the round wheel to fix it. You can also think of it as Disruptive Engagement, since it all happens at the front-line levels of an organization, away from the controlling influences of HR and senior management.

Your thoughts on this simple process would be great! You can also check us out at TSWP to see how we are rolling all this forward. These images and the approach are a truly effective as a tool for organizational improvement, coaching and simple innovation, created

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

Team Coaching – Facilitating Engagement and Innovation

A lot is written and a LOT of people call themselves coaches, so it is not like we do not have those skillsets readily available in our business community. But, so many workers are dis-engaged, un-involved and demotivated. It seems to me that more supervisors should do more coaching or be better coaches, right?

So much around coaching seems to be around visions of how things should be and the subsequent playing with ideas about how to implement new behaviors or to change those paths we are on. The key in coaching and individual is to generate some sense of perceptual reality to relate toward desired goals and outcomes.

It would seem that one goal of leadership might be to generate an understanding of perceived and actual issues underlying performance problems and to generate some group involvement in addressing and solving those issues. Involvement is key simply because,

“Nobody ever washes a rental car.”

Doing things TO them will invariably generate some level of resistance; in a workgroup with an existing low level of trust and rapport, it will tend to generate active resistance.

So, an activity I will frame up as Team Coaching involves stopping long enough to generate a conversation around awareness of those issues and opportunities, understanding that the view from the front is different than the view at the back.

Square Wheels Poster on Team Coaching and Facilitating Engagement

If you are looking for some simple tools to generate conversations, check out our Stupidly Simple Square Wheels Facilitation Toolkit by clicking on the image above. We will guarantee that it works seamlessly and easily.

We also have a variety of images framed as Posters, focusing on different themes or with haiku or poems or quotes. Check out my other blog, Poems on the Workplace,

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO® Group®

 

 

Breaking Down Workplace Roadblocks for Increased Productivity and Happiness

If you’re a manager or supervisor, you can easily dis-un-empower yourself and the people you work with and easily gain new perspectives and successful outcomes for dealing with perceived workplace roadblocks — those things that hinder our production or completion of jobs/tasks.

Our Managing Workplace Roadblocks Toolkit is designed around an easily communicated Roadblocks Management Model that categorizes roadblocks into 4 types and shares strategy for dealing with each.

This Toolkit is a great coaching tool and works elegantly in a team setting. Along with introducing the Roadblocks Management  Model, the idea is that some people are better roadblocks managers than others and when they are given the opportunity to share their exemplary strategies for managing their roadblocks, the likelihood increases that others will become more adept and confident with managing their own.

We include facilitation tips and all the resources you need to actively involve and engage your people in workplace improvement.

This complete Toolkit is $49.95 and contains:
  • Leader’s Overview and Guide
  • Roadblocks Management Model
  • Presentation PowerPoint
  • Handouts and Worksheets for Participants
  • Other Pertinent Articles and Slides

Lead people to better success with the Managing Workplace Roadblocks Toolkit that works to increase productivity, workplace happiness and personal satisfaction as people learn how to better manage roadblocks hampering their successes.

You might also find this article on Positive Disruptive Engagement to be related, relevant and interesting:

AND, like all of our other products, you can contact me directly if you desire to chat about issues and opportunities,

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

 

Every Company Should Own One – The Bombproof Lost Dutchman’s Gold Mine Teambuilding Exercise

We can start this blog with the simple thought that:

Motivation and collaboration require improvement in most organizations and making those improvements offer Big Impacts on actual results.

Even in the very good, highly collegial workplaces, one can always make additional improvements or re-energize things, generating even more alignment to shared goals and objectives.

This post is about how EASY it is to facilitate a real team building program, not some (oftentimes silly unfocused) team bonding process. There is a big difference: team building will impact organizational results and help to change actual behavior and commitment to doing things differently. Bonding activities can be fun, but change nothing.

Team BUILDING exercise generate change and improved results. Bonding does nothing.

Let’s talk about teamwork and apologies for the length and breadth of this post, but I felt that clearly stating the details would enable better understanding of what we are doing and why we are doing it:

It is clear that workers and supervisors and managers are basically un-involved and un-engaged in so many workplaces, worldwide.  Management effectiveness AND the workplace environment / culture that are behind this problem. Better teamwork and alignment are solid solutions.

These are NOT some “senior management leadership issue” that can be corrected by doing more engagement / motivational surveys or skill assessments or by doing more senior executive development. These are problems at the shop floor, at the interface between supervisors and workers, that drastically needs improvement to really impact performance.

A few statistics and bullet points:

Rick Bell shared some statistics in the March 2017 issue of Workforce magazine about how badly workers are being supervised that are truly mind-numbing:

  • 35% of US workers would forgo a raise to see their boss fired
  • 3 of 4 workers say that their boss is the worst / most stressful part of the job

Gallup added a somewhat different framework supporting these same issues related to performance and teamwork

  • only ONE IN FOUR employees “strongly agree” that their supervisor provides meaningful feedback to them, that the feedback they receive helps them do better work.
  • Only 21% of employees strongly agree that their performance is managed in a way that motivates them to do outstanding work.

The solution involves improved communications, collaboration and teamwork. Helping people focus on a shared mission and vision with appropriate expectations, and basic leadership at the front lines can have broad impacts. We need to do something differently in the workplaces to make positive impacts and generate the momentum for organizational improvement. Having a pot-luck lunch or going go-kart racing will do nothing to generate change.

There is a simple, bombproof, inexpensive solution to many of these issues, and that is our proven team building exercise, The Search for The Lost Dutchman’s Gold Mine. It is inexpensive and dynamic and it focuses on collaboration to impact measured results. Here is a 2-minute video from a session with Dow Chemical:

Teambuilding with interactive experiential exercise, Lost Dutchman

This “game” neatly models a collaborative organization and a Selfless Leadership approach to involving and engaging people. It gets players to make choices and then allows for a discussion and debriefing around what really needs to be done differently by the group to improve results. The play generates real opportunities to discuss and resolve real workplace issues, creating “considered alternatives” to what has been happening.

There are also powerful links to workplace motivation and communications themes.

People that are uninvolved and frustrated need solutions that involve Dis-un-engagement and Dis-un-empowerment. Those problems need to be discussed, changes made, and new solutions implemented. The Lost Dutchman exercise allows for real discussions about choices and possibilities because dealing with team problems is what makes teamwork effective in the workplace.

Team Building with Lost Dutchman's Gold Mine

So, we think every organization needs to have a go-to team building program they can use throughout the organization to set up shared goals and common expectations about collaboration and innovation. And unlike most such exercises, we sell this exercise with a one time cost and a satisfaction guarantee.

My colleague in India, Mr. Solomon Salvis shared some good reasons why people have bought the Dutchman simulation and will continue to run the game:

  1. To develop the internal capability of the Learning and Development team. Most organizations are not equipped with an awesome experiential learning tool like Dutchman, which makes their training dull and boring, or probably sub-optimized.
  2. Most programs conducted internally in an organization are classroom training sessions. There is no fun element. Dutchman creates awesome personal and team-based learning and is awesome fun as well.
  3. Most senior managers in an organization do not want to sit through a long and dragged-out training session.  Our Dutchman’s simulation which is just a half day, works very well to keep the engagement and energy levels high for the seniors and demonstrate the many positive impacts of alignment to shared goals and plans. Senior managers can readily play in mixed groups of management, too, which has a variety of positive impacts.
  4. Most classroom training sessions can take only 20 – 30 participants at a time, beyond that the program/training becomes ineffective. Dutchman’s is one of the rare simulations which can accommodate 50 / 100 / 200 / 300 +  participants at one go and still have the engagement/excitement levels as high as possible.
  5. The scalability of Dutchman allows for sessions that can contain front line workers as well as managers and even senior managers as active participants in an effort to optimize results. This IS a reality in organizations and these kinds of interactions are impactful, but few take the time to build this kind of overall collaboration and shared goals. These debriefings are powerful.
  6. Most training teams / trainers / training leadership who have used Dutchman in the previous organization tend to buy the game kit when they move into a new organization, since they know the product and its impacts very well. They are comfortable with the many flexible designed outcomes and it is tried and tested. The exercise is 100% bombproof (and it is 100% satisfaction guaranteed!).
  7. Lastly, apart from just the fun element, Dutchman debriefing brings incredible learning and reflection for the participants, making the transition to implementing improvements more likely. This kinds of discussions should be part of any debriefing:
Teambuilding debriefing questions for implementation

These are some of the transitional debriefing slides to improve discussions about accountability.

Solomon also added:

Yesterday, we conducted the simulation for 125 participants of Sapient, a leading IT consulting company. The participants haven previously gone through many training sessions and various simulations, but when they experienced Dutchman’s Gold Mine, they gave us an awesome testimonial and acknowledged this was by far one of the best sessions they had attended and that it was quite different and unique from all the other simulations they had attended.

Sapient Technology Lost Dutchman Team Building Video

Sapient’s game testimonial – 120 players

For most organizations, one of our versions supporting 18 or 24 people should make solid economic sense. Dutchman is sold at a one-time cost and can be used repeatedly. It’s easy to learn how to deliver and has a variety of expected outcomes:

  • Tabletops choose not to plan very well or use all the information available to make their choices and decisions
  • Teams generally choose to compete against each other rather than to collaborate. Collaboration optimizes overall group success while competing generates a winner and losers
  • Nobody asks the Expedition Leader for Assistance.” Teams choose not to ask for help or perspective or advice, even though that is one of the key themes of the introduction. They essentially choose to sub-optimize results and not keep leadership involved in their work
  • Tabletops come to agreement quickly on their strategy and they are not very open to changing their approach if new information becomes available.

The flexible debriefing focuses seamlessly on the benefit of planning to improving results and the choice of collaboration with other teams and leadership to optimize results in the exercise and the results in the workplace. It is quite easy to use the examples from the play in the players discussions about what workplace improvements can be made and how supportive leadership can help improve impact and results.

The exercise is packaged with extensive training and orientation materials, so much is included that very few purchasers ever bother to contact us for the free coaching that is available to support the delivery. New users tell us that about 2 hours of preparation is needed for their first delivery.

For an organization, the very most senior leadership might have a team building program for all of their direct reports. Issues of communications, collaboration and alignment to missions and visions would be made clear. PLUS, this would be fun. It does NOT require outside facilitation nor the involvement of organizational training staff. (And you can see the obvious advantages of developing ownership involvement.)

Those players would then be able to run the game with their staffs. The transfer of training is straightforward and the desired outcomes for their debriefings can directly result from the top management team and their discussions.

Lost Dutchman is a very inexpensive, high impact organizational tool that translates neatly and effectively into any organizational improvement and communications / alignment process.

Coaching support for delivery is freely available and our 25 years of experience with supporting organizations globally would be beneficial and impactful.

Click on the image below to see a 2-minute video about how most senior managers think about the exercise (this one delivered for Kaya Limited by SimuRise and Solomon Salvis). It is but one of hundreds of examples about how people feel the exercise can impact their organizations:

This is my game, one first played in 1993 and continually updated and improved through play and debriefing and continued redesign. I personally believe that every organization should experience The Search for The Lost Dutchman’s Gold Mine.

And many of us think that every organization should OWN their own exercise for internal use. (The cost/benefit to you would be outstanding and it can help organizations accomplish so many of your goals around active involvement and engagement of your people toward collaborative accomplishments, shared objectives and active ownership involvement, which translates to motivation and teamwork.)

We will support you in that, for sure, and we have been at this for a very long time. Teamwork and support are what I do,

 

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement tools focused on people and performance. Managing Partner of Performance Management Company since 1984, he is a globally experienced presenter and consultant.

You can reach Scott at scott@squarewheels.comRead Scott’s blogging on people and performance improvement

Learn more about Scott at his LinkedIn site.

 

 

 

 

 

Every Company NEEDS a team building exercise – Here is Why

It’s beneficial, cost effective and brings home what every business desires:
a wise investment yielding a solid return (ROI).

We are talking about PMC’s teambuilding exercise, The Search for The Lost Dutchman’s Gold Mine team building exercise. Its value lies within its proven ability to:

  • increase collaboration and communications
  • improve strategic planning
  • create alignment to missions and goals
  • enhance employee experience
  • strengthen leadership and organizational performance

For 25 years, Dutchman has been appreciated by all kinds of worldwide organizations thanks to its bombproof use in aligning with desired results and in creating awareness of how behaviors impact overall organizational outcomes. And through it all, participants enjoy it for its fun framework, its strengthening of camaraderie and its valuable learning they take back to their workplace.

Dutchman is a tabletop board-game simulation set in the Superstition Mountains in Arizona with players sent on a mission to mine gold from The Lost Dutchman’s Gold Mine and return with as much gold as they can.

What ensues is an energetic, solidly-designed learning experience paired with a highly acclaimed, flexible debriefing session combining to leave participants with a clear understanding as to how their behaviors during play link to real workplace issues and attitudes and how these impact overall personal and organizational performance.

Essential Reasons and Outcomes for Using Dutchman:

Proactively Initiating the Change that Needs to Occur: Every organization has reasons for wanting their people to be more aware of changes, ideas and behaviors that need to happen but knowing how to create the “ah-ha’s” that support the reasons and efforts for doing so is where progress forward often stumbles.
  • The Search for The Lost Dutchman’s Gold Mine elegantly works to showcase organizational issues and behaviors that tend to sub-optimize overall performance and outcome and provides a hands-on learning activity that is really an excuse to set-up a powerful Debriefing session that links the play and behaviors within the game to real and actionable issues within the organization.

Ensuring a Collaborative Environment : It’s crucial to the success of an organization that everyone, management and employees alike, understands that a collaborative mindset creates better productivity and more overall success than competing for the same cause.

  • Even though teams playing Dutchman are told that the goal of the exercise is to “Mine as Much Gold as WE can,” thousands of deliveries demonstrate that the tendency to compete most often occurs causing less than optimal game results. During the Debriefing session, teams will recognize the folly of competing over collaborating when they are shown how their behaviors caused them to mine less gold than if they had worked together. The facts are presented and discussed with “ah-ha!” moments happening!

Strategic Planning: Strategic planning is necessary to successful organizations but many people are uncomfortable asking for help or feel too much pressure to just get the job done. Therefore, they move ahead without considering all available options with end results usually being less than optimal.

  • In Dutchman, teams will be faced with decisions and choices that will impact their game performance and during the debriefing it will become clear as to why planning is imperative to achieving the best results possible.

Alignment to Missions and Visions: Are your teams aligned to your organizational core values?

  • Through the play of Dutchman there will be active involvement and teamwork, a focus on a shared mission and vision with appropriate expectations and basic leadership at the front lines. Teams will understand how all of this comes together (or doesn’t!) and affects the bottom line.

Improve Employee Experience: Decades of research shows that most employees in most workplaces are experiencing low levels of motivation, alignment and engagement. They are disgruntled with their bosses, disengaged and uninspired and often have one foot out the door, be it in reality or an on the job mindset.

  • When your people play Dutchman, they’ll not only enjoy being part of a fun and energizing program, they’ll also learn through the play of the game that they are a crucial part of the overall organization.
  • Communications, teamwork and leadership are all vital to organizational success and the exercise sets up scenarios that showcase how all of these behaviors work together to benefit the individual, the team, leadership and the organization as a whole.

Connections with Leadership: A crucial part of leadership is to help teams be successful but too often, teams neither ask their leadership for advice nor involve leadership in decision-making around a task or project. The links to themes such as Selfless Leadership are truly excellent.

  • Dutchman’s Expedition Leader is put in the supportive role of  “helping teams be successful,” and in doing so, models good leadership skills that emphasize working together for the benefit of all and being easily available for assistance and advice.
  • Participants will come away recognizing the benefits of supportive leadership and inclusion which can lead to modifying future workplace behaviors for a more positive interplay between leaders and employees.

The Price is VERY Reasonable: Unlike so many team building exercises or consultant-led deliveries, Dutchman is easy to deliver and is sold a one-time cost with no participant fees, annual licenses or certification costs. It is designed for unlimited use and comes in several versions (and can also be rented).

  • For most organizations, one of our versions supporting 24 or 36 people should make solid economic sense. The cost is the total cost, there are no other costs involved.
    • LD-4 is $1695 for up to 24 players;
    • LD-6 is $2895 for up to 36 players.
    • The Professional Version is $9995 for unlimited players and unlimited deliveries.
    • Rental starts at $1200.
  • Dutchman does NOT require outside facilitation nor the involvement of organizational training staff. (And you can see the obvious advantages of developing ownership involvement.)
  • The very most senior leadership might have a team building program for all of their direct reports. Issues of communications, collaboration and alignment to missions and visions would be made clear. PLUS, this would be fun.
  • The above-mentioned players would then be able to run the game with their staffs. The transfer of training is straightforward and the desired outcomes for their debriefings can directly result from the top management team and their discussions.
  • The exercise is packaged with extensive training and orientation materials with so much included that very few purchasers ever bother to contact us for the free coaching that is available to support the delivery. New users tell us that about 2 hours of preparation is needed for their first delivery.
  • This is a very inexpensive, high impact organizational tool that translates neatly and effectively into any organizational improvement and communications / alignment process. Coaching support for delivery is freely available and our 25 years of experience with supporting organizations globally have made Dutchman a bombproof exercise.
  • Your satisfaction is guaranteed or your money back!

What else might you need to know to be convinced that Dutchman will make an advantageous difference for your organization?

You can email me or call (864-292-8700) and I will gladly answer any questions.

Or, just purchase the game here to start making positive cultural changes for your organization!

For the FUN of It!

Dr. Scott SimmermanDr. Scott Simmerman is a designer of team building games and organization improvement products. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant who designs simple, powerful learning tools.

See the powerful new teambuilding game, The Collaboration Journey Challenge

You can reach Scott at scott@squarewheels.com
 See his poems and performance haiku poems at www.poemsontheworkplace.com

Learn more about Scott at his LinkedIn site.

(apologies to Medium readers because of formatting – my wordpress blog does not port neatly to the Medium page format with issues of fonts and spacing.)

 

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