Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Tag: engagement and organizational improvement

Managers – How Square Wheels can impact their workplaces

I got three fast notes from an HR director from an Indian company this morning. He and I had started chatting about organizational development and he wondered how my tools could impact the workplace, if they worked for managers, which one would be best and the difference between the downloadable and the LMS. And this happened in four successive short emails…

So, I started responding and realized it would make a good blog, since the focus is on helping managers impact organizational performance, and keeping things simple and straightforward.

So a few thoughts to frame this discussion:

  • All of my products are designed so that managers can deliver them without any support from Training or HR. That simply makes sense, given how isolated those departments can be from organizational reality. They are simply too busy doing other things of a higher priority to directly help managers.
  • Managers NEED tools to help them improve active involvement and clarify organizational alignment and deal with issues of people and performance.
  • Simple straightforward packages that do not require heavy train the trainer or psychological principles are much more useful than the complicated models that we often use in consulting or training. Simple tools to address real problems in straightforward ways are simply better, if they can be made available.
  • Tools to involve and engage workers for process improvement and innovation or to help actively involve and engage them in productivity increases are practical, and those that build teamwork and collaboration are even more important over the long run.

Managers need to be better motivators and workers need to be more innovative and productive and motivated.

But managers and supervisors are often incredibly over-burdened with other responsibilities and priorities that it makes their interpersonal communications very hard to accomplish. One survey said that managers have more contact with their remote workers than they do with the people who share office space with them.

What I have been writing about lately is the theme of Disruptive Engagement, with the premise that ideas coming from the bottoms up are so much more likely to actually occur than things driven from the tops down. You can read more about that in my other posts on leadership and innovation.

And managers have to be more actively engaged in their workplaces and with their people. To illustrate, Gallup found that managers working for engaged leaders are 39% more likely to be themselves engaged and that employees working for engaged managers are 59% more likely to be engaged, something they referred to as The Cascade Effect.

Of course this makes logical sense but the numbers are pretty startling if you consider the flip-side and the issues around working for UN-engaged leaders and managers. Gallup also reports that 51% of managers are not engaged and that 14% are actively disengaged. Scary.

With The Square Wheels Project, we offer an online training program that any supervisor can take to improve their group facilitation and team building skills and they also get a Square Wheels Toolkit of powerpoints and worksheet handouts to capture ideas and generate considered alternatives for improvement.

With the Stupidly Simple Square Wheels Toolkit, we offer a complete and easy to understand powerpoint-based training program, basically the materials supported by The Square Wheels Project but without the online training videos and other supporting modeling of delivery ideas.

The idea is to hold workplace meetings focused on identifying things that do not work smoothly for people and then identifying possibilities for improvement. I mean, what worker, where, does not have ideas to make things work more better faster? But nobody listens to them and few bosses seem to care, so those ideas simply languish. The beauty of Square Wheels is the generality of the metaphor – things thump and bump but Round Wheels are already in the wagon. Don’t Just DO Something, Stand There!

So, now that we have people talking, things can progress like this, with the first image representing a compendium of workplace realities, present day:

Square Wheels Project Motivational Reality in the workplace

But then we start talking and acting on ideas:

Active workplace improvement starts things rolling

And, if we follow through and keep communicating as well as involving and engaging other people (recruitment), we can see more of some things like this:

More weeks and more celebrations of improvements in organizational development

Idealistic? NO. There are thousands of examples of this kind of impact, person to person. While there is no silver bullet since organizational cultures and issues around trust and leadership vary so widely, the reality is that Ask and Ye Shall Receive actually works quite well when one involves and engages teams of people in the improvement of their own work environment.

Lastly, we need to upskill the workers and managers on their issues of Dis-UN-empowerment and Dis-UN-Engagement, which is otherwise called Roadblock Management. People need the tools to mentally manage the issues that appear when any kind of change process is happening and having peer support for improvement is a valuable factor. We have a simple toolkit and model for Roadblock Management, too!

Roadbloc Management Square Wheels Toolkit for Managers

As I said earlier, we do not believe that all this stuff is rocket science. There is an elegant simplicity in our approach, one that negates a lot of the apparent complexity that often prevents people from moving forward. Our tools are all about rolling forward more better faster.

My understanding, based on a doctorate in behavioral neurophysiology and early consulting work with people like Ed Feeney and Tom Gilbert and Ken Junkins drove me to believe that performance feedback is the breakfast of champions and that active involvement and ownership is what drives real motivation. Using Square Wheels® to create a perceptual gap between how things are and how they could be (Round Wheels) is simple cognitive dissonance.


For the FUN of It!

Scott Simmerman 2016Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

One of the best team building exercises in the world, as rated by his users, is The Search for The Lost Dutchman’s Gold Mine, which focuses on leadership, collaboration, alignment and focuses on implementing the collective performance optimization ideas.

Connect with Scott on Google+

You can reach Scott at scott@squarewheels.com
Twitter @scottsimmerman

Square Wheels® is a registered trademark of Performance Management Company
LEGO® is a trademark of The LEGO Group

 

Team Building Followup – Maximizing Impact with Cartoons

This is our 20th year of selling team building games and we are pleased to have so many great customers. In particular, we get tremendous feedback about The Search for The Lost Dutchman’s Gold Mine. This focuses on leadership and inter-organizational collaboration as well as anything we have ever encountered. And we have the testimonials to prove it.

teambuilding image

Another one of our special tools revolves around our Square Wheels illustrations and the toolkits that we developed for facilitating organizational improvement. As many people know, we started up a separate blog just for cartoons and poems — that has been FUN!!

square wheels image of how things work

These two things came together when a good customer asked if we had used any of the Lost Dutchman cartoons as poems for followup with individual participants, since so many of the debriefing discussions focus on themes of, “What will you do differently when you get back on the job?” and similar questions. Good question, the result of which is me playing with illustrations and doing more rhyming. I never thought of myself as a writer, much less a poet.

The result is that I am building up a big base of poems around all sorts of issues of organizational behavior. My goal is to have a complete set of illustrations that users could grab to send in regularly scheduled followup with clients or that clients could use with the game participants themselves as a way of throwing some mud at the fence and getting people to continue thinking of the choices they make around collaboration and problem solving.

I thought to share a few of the ideas here. Research has shown that images are retained better than words AND that simple poems and phrases add to the impact. So, the idea was to combine the images and some poems into a graphic that users of the game would be able to embed in followup emails or use in other ways,

Here are some of the first of these illustrated poems:

Dutchman Game Followup 1

Dutchman Game Followup Jeep 3

Dutchman Game Followup Teams 4

Dutchman Game Followup music 5

Dutchman Game Followup Top 6

Dutchman Game Followup Mud 7

Dutchman Game Followup Mud 8

One of the things that has been amazing is the quality of user feedback and testimonials we get about the overall effectiveness of the exercise. You can see some of what our users say in this blog post summarizing our owner survey.

 

Lots of times, we generate Action Plans from the debriefing in our sessions and we can all be pretty assured that we can do some things to improve on the likelihood of implementation because of the nature of the comments that are generated. I am hoping that cartoons, poems and questions might be another tool.

I hope that you find these of some interest; we are always looking to collaborate as well as to optimize the impact and effectiveness of our materials,

For the FUN of It!

square wheels author

Dr. Scott Simmerman is a designer of team building games and organization improvement tools. Managing Partner of Performance Management Company since 1984, he is an experienced presenter and consultant.

Connect with Scott on Google+ – you can reach Scott at scott@squarewheels.com

Follow Scott’s posts on Pinterest: pinterest.com/scottsimmerman/
Scott’s blog on Poems and Quips on Workplace Improvement is here.

 

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